ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-01-13

"Great response. Product ordered and received in a very short time.

Thanks
"


Verified
5/5

2015-01-13

"I am very pleased with Sewing Machines USA. Thank u for such good service. Will the stuff that is missing be sent soon? Thank u.. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-12

"Very helpful.. When Grace didn't include the handles, the staff was very empathetic and explained the hold up and apologized. "


Verified
5/5

2015-01-12

"I received excellent customer service. It is a wonderful wevsite that helps a lot to the customer to fid what you want and with the highest possible quality and have excellent prices."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-01-12

"I spent one month trying to get a longarm sewing machine delivered. Finally 9 days AFTER I should have received it, they informed me that it had NOT shipped. They assured me it would ship the following week, when I called the following week they finally admitted they didn't even have it. As of today Jan 12, 2015 they are supposed to ship it to me on 1/29,
I also ordered a spool of thread on 12/22 just to see what would happen. On 12/29 when they said it had not shipped, I cancelled the order.
"


Verified
5/5

2015-01-12

"very fast delivery and have lots of items for my new Husqvarna platinum 16 machine. Barb"


Verified
2/5

2015-01-12

"Three years ago I would rate them awesome! I've been waiting on an item ordered on 23 Dec 2014. I was told "not in stock 2 days later, should be shipping in 1-2 weeks. Still waiting. I also ordered accessory items and they cancelled part of it because they were out, they did not give me the option to wait for item. Seems to me they don't have a handle on their inventory/logistics."


Verified
5/5

2015-01-12

"I am very happy with all aspects of my purchase. The cost, the shipping time and how great the machine works."


Verified
5/5

2015-01-12

"Order came in quicker than I had expected. Saved me from down time."


Verified
5/5

2015-01-12

"Exactly what I ordered and sent very fast."


Verified
4/5

2015-01-11

"I ordered bobbins to fit my Juki, but they shread the top tread. I went back to 6 that came with the machine. The 1/4 inch foot is fine!!"


Verified
5/5

2015-01-11

"great machine- great delivery- and a merry Christmas gift"


Verified
1/5

2015-01-11

"Never received the order placed on 12/21/2014."


Verified
5/5

2015-01-11

"I got my order on time and was very happy with my purchase
will be ordering in the future with your company Web sight was also very easy to get around to find the items I needed
Thank You
"


Verified
4/5

2015-01-11

"Good products along with good prices.
Have a back ordered item that is paid for and wasn't notified of the delay. :-(
"