"Sewing Machines Plus is very helpful and knowledgeable. When the machine would not run due to bobbin trouble, the serviceman there gave me very clear directions to get the bobbin case in proper position and the machine could work again."

"Very pleased with my order and delivery of the sewing machine. "

"Everything arrived in good condition, it was well packed, and I received it a week earlier than anticipated."

"My order was completed in a timely manner & merchandise was well packaged. I was very satisfied with my purchase."

"I ordered two accessories that I want. They were shipped in a timely way. Once I received them I discovered they were not compatible with the model machine I have. One telephone call helped me get an RMA and my payment was refunded immediately. I will do business again with this company."

"This was a followup order for additional feet for a Juki MO-654DE Serger I had just bought. Sewing machine plus deserves a five star rating on both purchases. Delivery was very fast and my buying experience could not have been better. I had a few questions about operating the serger after receiving it and I placed a call to their service department on a Saturday and although they were not able to get back to me then, I did receive a call back first thing Monday morning. Fortunately, I was able to resolve my issue on my own before then, but I certainly did appreciate the prompt call back."

"I was so happy I got the right product delivered to me at the price ever and in good condition. I received it as promise 3 to 7 days. "

"Order arrived promptly and was exactly what I ordered."

"OMG! Best service for this day and age. Received a personal phone call informing me that one product was on back order. Lady was extremely nice and apologetic and assured me that I would not be charged extra shipping for the back order. Unbelievably awesome!!!!"

"I would have liked to have a little more info on when my order was going to be processed and shipped. The tracking info (which did not arrive until after I sent a message asking about my order) was not updated often. It really didn't give me a lot of information. In fact, I had made my first payment on the purchase before my order arrived. Just used to being kept in the loop a little more, have been on on-line orders from other vendors."

"The person who helped me was very good. I did not know the class of my machine, so she helped me figure it out."

"Arrived very quickly and looked great"

"They had the exact product I needed and their shipping charges were the lowest by far of any vendor. The delivery was quick."

"Excellent service, good prices, and very personalized attention. Totally enjoy the available classes and have learned a lot already. KUDOS to Torry, Janet, Lynn, and Debbie! Keep up the good work!!!"

"I never got my order and the rep said she would call me back but never did don't know if I'll be ordering from here again. "