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Verified
5/5

2015-10-09

"I ordered a HQ sweet sixteen. They were quick and efficient and helpful with a couple questions I had!"


Verified
5/5

2015-10-09

"Sewing Machines Plus was great to work with. My shipment arrived undamaged and quickly!"


Verified
5/5

2015-10-09

"Very courteous company. Contacted me to confirm the back order status."


Verified
5/5

2015-10-08

"still havent finished the order my husband ordered this for me and some reason coulkdnt complete because dont have the proper code numbers from synon bank yet no physical mail and cant get through on phone we have ordered befooooore my daughter and i and we very happy with the machine ad order has been several years now and my quilter still sings just need a bigger one seince we move to tenn from nc
"

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Product Returns/Refunds/Exchanges

Verified
5/5

2015-10-08

"Easy, friendly online service and quick delivery."


Verified
5/5

2015-10-08

"Delivered when expected. Nice machine"


Verified
5/5

2015-10-08

"Great product selection-great service!"


Verified
5/5

2015-10-08

"Waited several months for a cord I had ordered locally only to be told I needed to bring my machine in again to see if the cord fit. I decided to go online which I'm not sure why I didn't do in the first place and was able to find the replacement cord for half the price and received it in just a few days by standard mail."


Verified
5/5

2015-10-07

"all my products were shipped fast and order was correct. No problems what so ever"


Verified
5/5

2015-10-07

"Customer service was excellent.
"


Verified
5/5

2015-10-07

"Great to deal with. Everything was as described. Will do business in the future."


Verified
5/5

2015-10-06

"I have ordered from them a number of times and have never had a problem and if you have a question they are always glad to help"


Verified
5/5

2015-10-06

"Everyone I talked with were so helpful! Thanks so much & I can hardly wait to get going with my new Juki Serger!"


Verified
2/5

2015-10-06

"The sale never went through because there was an error with my telephone number associated with my visa so rather than contacting me right away to fix the error, I found out 3 days later when I contacted them about delivery that the sale had not gone through. From my end I received a confirmation e-mail indicating that the sale was completed. That 3 day delay resulted in not being able to get the machine since I had to return home to Canada and shipment would have been extremely expensive. They were prompt about releasing the hold on my visa so that was a positive. The other issue I had was that I found out from the singer/ pfaff dealer at home that the machine I was going to purchase was a discontinued model. I think ethically they should advise people that most of the discounted machines are discontinued models. Things worked out though because I purchased a new babylock for a few hundred dollars more than the pfaff I was looking to buy. I am delighted with the babylock. "


Verified
5/5

2015-10-05

"Easy to order and nice to have product shipped to my house free. Staff was pleasant and helpful when I called with questions. I like the quilting frame!"