"Never ever order from this site.
I ordered my items a month ago with the Express Shipment Method and they still haven't arrived.
I am sick and tired of waiting.
The customer service is appalling. Apparently my parcel has been in the UK for the past 6 days yet it still hasn't been given to Royal Mail. It's impossible to communicate with the Online Help System - the English is appalling.
I am ardently trying to cancel my order.
I cannot stand this site. I wouldn't recommend it to my worst enemy, quite frankly."
"So disappointed when received sweater. It was a "child like" one size. Only fitted my ten year old granddaughter who did not like it. The cost to return this item from United Kingdom to USA was expensive, the cost of the item. So do not be fooled about returns. It was inferior quality. Contacted Sheinside who offered 50% reduction. Not good enough. I am so disappointed in this company. Items not as good as pictures. "
"All I can say is I wish I had did my research before ordering from this place. I ordered 4 shirts, 3 skirts and two necklaces. They shipped my 3 shirts out the next day and I received them about a week later. Out of the three, only one fits (XL) and the zipper popped while trying on one of the shirts and the fabric looks like it will rip, very poorly made. I'm still waiting on my other 7 items of coarse it still says Processing. I emailed them and got a reply ( it takes 7-10 day before shipping). I will NEVER EVER shop here again. This has not been a good experience and if I would have looked at actual reviews and not YouTube videos of people who most likely get there clothes for free, I would have not sent my hard earned money to this company. I wish I would have took my money and ordered from forever21 or ASOS. Just too good to be true..... and I'm very worried about my other remaining items...will they fit? will they rip? will they ever ship my other stuff?"
"TERRIBLE!! Not only are the clothes thin & poorly made, the jewelry is so crappy and cheap it breaks before you can wear it! I ordered my daughters Christmas from Sheinside website on December 8, with a GUARANTEE of Christmas delivery. After 10 days I contacted them, they said they couldn't control the timing of the shipping. I told them 'The shipping time is fine, but you have not even mailed it out yet after 10 days of me placing my order and paying!' All they said was 'Sorry. Do you still want it mailed or to cancel?' Yeah right. Good luck me getting money back from this crappy business. So I said I still wanted it. On the 21st of December, 13 DAYS AFTER I ORDERED & PAID, they finally mailed it. Of course I didn't receive anything until December 28. They RUINED my daughters Christmas. NEVER AGAIN will I order from them and I wouldn't recommend them to my worst enemy! DON'T ORDER FROM THIS BUSINESS! Its super cheap for a reason but you don't even get what you pay for!"
"I placed my order on December 5th, and paid for express shipping according to their website I would get the item within 3-5 days. Since I didn't get my order I contacted them, yes they were quick to respond and said that it would take 7 days to just process the order. Okay - whatever I will deal - even though the dress and jewelry ordered was for a Christmas party. I had to go out and buy a different dress and jewelry for. Now on December 29th I still haven't received the order. I kept the order thinking that I would be able to use the dress for New Years. But according to their customer service looks like I wont be getting until after January 1. Completly dissatisfied with this website. I will never order from them again and will never refer anyone to them. Even if the prices are great whats the use if there isn't any truth to their shipping. Now I'm going to have these dresses for NOTHING and frankly don't even want the order anymore. DO NOT ORDER FROM THIS WEBSITE unless you want to wait a month or more for your items. "
"Sheinside is one of my new favourite webshops! I am a really big fan of online shopping, especially dresses. Sheinside offers a lot of really cute dresses and they fit me perfectly! It can be hard to find to right sizes with online shopping, but these dresses are great!
They offer a good value for money. The quality of the dresses are really good.
It is a nice looking website and very easy to place an order. The order was packed up nicely and arrived all safe and sound to my house.
I will definitely order more with Sheinside in the future. They have so many nice looking things to order!
"
"This site has a great selection of high fashion items. The quality is outstanding and I have been happy with the level of service received from the site. "
"I will never buy from sheinside again. My first and last order is 3 items, finally 5 - 6 weeks they arrived, first item is a pearl ring, it arrived and broken and worst thing is that it is not returnable, second item is a sweater with poor quality and so tight although I already put 2 extra size up, sheinside XXL is still smaller than US Large, quality is so poor I cannot wear it to office, third item is scarf it is ok quality and wearable matching the price.
Conclusion: if you want style or fashion for fun, you can go for it, but if you want quality stuff for office work, I don't recommend you try this site"
"Delivery within time specified. Item as described. Arrived in excellent condition, no damp smell. Item as specified - a yellow parka with fur hood. "
"I ordered my dress in 5th December hoping to wear it on New Year, but disappointedly I think I'll have to search for another dress since I'm waiting to long for it! My dress just left Hong Kong on 17th December!
Never again!"
"I ordered 3 items about 2-3 weeks ago. I only received one item and the website said it has been shipped already. The shipping is taking way too long. "
"Shopping for clothes is something I enjoy doing in my spare time. I am always looking for a deal, because clothes do not have to be expensive to look great.
I needed to find some really nice dresses for my cousin and I to wear during the holidays. I ordered a total of six dresses, three for myself and I three for her. The package arrived to my door in two weeks, but there was one dress that was not a part of my order.
Customer service worked expeditiously to make sure the dress that I ordered came within a week of me sending th back the wrong dress.
Overall I am a happy customer of SheInside, and I do plan on ordering from them again on the near future."
"I placed an order as of November 15th or 16th. The pay confirmation came right away & said that they would give me an update within 5-7 working days. I never received it. Their website states, "we need 5-7 working days to prepare your order according to our numerous orders every day" and well over a month (40 days) later, my order status changed from processing to shipped.
I can understand why shipping time may be extensive internationally & I understand that it is a busy season, but even with that considered, this amount of time for processing is unheard of to me. I also understand that my item was pre-sale, but the pre-sale period has been over for weeks now.
I don't want to dislike this site. It has awesome clothing for amazing prices, but to say that it's system needs improvement would be an understatement. I'm sorry to hear that customers who purchased express shipping and/or Christmas presents from Sheinside are going through the same situation. I guess you have to be lucky to get your items within a timely manner. Hopefully, my experience will get better from here."
"I purchased a dress from sheinside 'sexy dress' section for a Christmas party I was attending and I've never had so many compliments! Everyone loved the dress!
I'm always a bit wary of ordering online as you can't tell the product quality or how it will fit, leaving problems with finding something else if a return is needed. This time, I didn't need to worry! The quality and style of the product was excellent and I'll definitely be ordering a lot of dresses for further parties over the coming years!
I've recommended Sheinside to family and friends and will continue to do so, they stock quality products at reasonable prices, what more can you ask for?
Thank you for an excellent service!!"
"They shipped wrong order, I received the item that I haven't order but,they refunded immediately,Thanks.
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