"Scam.. I ordered NOV 27th.. and have yet to receive a tracking number.. never again, listen learned."
"The clothes are cute and trendy. The shipping/orders department are pretty responsive. THE TIME IT TAKES TO RECEIVE YOU'RE ORDER IS REDICULOUS!!!!!!!! THE INFORMATION GIVEN IS INVALID!!!! I ordered on November 14th. It is now December 10th. I received a confirmation that my order was shipped yesterday and previously was told by the orders department that they would send me a tracking number. Well, no valid tracking number has been sent. My online profile still suggests that the order is being processed. When I input my order number in the option for tracking I receive a response that says; There is no order number, you can check you order via your email. I thought it would take a while and wasn't in a huge rush. I hoped that everything else would run smoothly buuuut.... Hey, you get what you pay for. Unless they get a U.S. based distribution center, you can expect to wait for a very long time. Best of luck to you. (Orders department.. Do not post my tracking number online here at the reviews. You can contact me via email.)"
"I placed and order for two sweaters over a week ago and my card was charged a week ago. Nothing has shipped it just says processing. I tried online chat customer service and it said Taylor was on the line but there was zero response. I'm pretty sure this site is a total scam. Seems they take your money and send you nothing. Can't contact anyone to cancel and no items received to return. I'm going to look into who I can report this "company" to. I'm disgusted. Stay far away from this scam site!!"
"Dealing with this company has been a nightmare. They claim that they ship things out within 7 business days, so I waited over 10 before doing something. I sent a message to customer service and we chatted online. He claimed that I did not even pay for the merchandise I purchased, even though I have email proof saying the website received my payment.
So, I went to paypal and opened a dispute on the company. I sent him e-mail proof of that via the transaction ID and he immediately said that my order would be cancelled and my money would be returned to me in a few days. So, naturally, since customer service told me my money would be returned to me (I have proof of this too because they have a button where you can e-mail the conversation to yourself), I went out and bought a new coat from a RELIABLE company.
The next day I get an e-mail from paypal saying sheinside had responded to my dispute. They said they were getting ready to ship it and money could not be returned to me. DO NOT TRUST THIS COMPANY! THEY CAN'T KEEP THEIR STORY STRAIGHT AND HAVE NO IDEA WHAT THEY'RE DOING!
I'd like to return my sheinside merchandise once it gets here because the coat from the other company will probably be of better quality, but their return process is probably a nightmare and I will never see my money again.
Moral of the story? Don't trust this company or shop here. It's a sketchy company. "
"the order took almost a month before it arrived, had to argue with them many times, but the clothes came today and they were beautiful, and looks just like the pictures! so thats what I'm very happy about, so yeah if you order, you must expect that it will take weeks before you get them, but the product is good!"
"take a good look at photos on site for qulity"
"I frequently order things online and have never waited this long for a purchase. I ordered some winter sweaters and by the time they get here it probably won't even be winter. I have read other reviews on this site and I wish I would've before I placed the order! If they have so many delyed orders they obviously need more workers. "
"It has been 15 days and my order is still processing! I have not received any type of shipping confirmation and the only option on the website is to "urge shipping", which I have done twice now. I would really like to know what is going on with my clothes? Will they ever be shipped to me and when? Did I just waste my money?"
"I had ordered clothes (they state to give them 7 days to process an order) but it took them about 5 weeks to process then send. I contacted them on several occasions and they gave a prompt response and actually had pretty good costumer service and seemed concerned and apologized and said the delay was due to the busy season.
I finally received my clothes and like them very much but I still believe that they should be honest with the actual time it takes to process and receive your package (...about a month and a half)"
"Ordered 7 items on November 18th, and it's been 21days and still shows awaiting to be shipped in NANJING city China. WTX??????Excuse my language but I've never been so confused and disappointed at any online shopping website. I've been online shopping for 5years, and never had to wait this long without any notice emails from customer service. I just hope I receive the stuff before the 22nd of December. "
"My order has taken forever to send and it stills says processing. I wouldn't recommend it if you need something soon. "
"I bought the Black Notch Lapel Long Sleeve Fitted Blazer and I absolutely love it! It fits perfectly and I can wear it with almost anything. It really ties together my professional outfits while adding a bit of flare that is still appropriate for the office. It's a great value for the price, and I wholeheartedly recommend it to anyone looking for a new blazer. "
"I am one of those people who do their non grocery shopping mostly online. And I am a bargain hunter and am always looking at various sites to find the best deals. One of the stores websites I regularly visit is Sheinside.com. I came across this store a while back and thought to give it a try after looking at the high quality pictures of products listed on it. For some time I have been looking for a long sleeve zipper jacket. My primary objective is to find a good quality jacket which should also be competitively priced to suit my budget. While browsing on the Sheinside website, I saw a product similar to what I was intending to buy. I looked at the product description and pictures and made up my mind to buy it instantly. Once bought, I waited for the order to arrive. I am amazed to say that I received my order in good time. And once I opened the packaging I was satisfied that I made the right choice to buy from them. The jacket was much better looking than shown in the pictures on the website. It is made up of quality material and has a very neat finish and it gives the jacket premium look. I am very happy that the retailer did not let me down. In fact they have made me their long term customer by providing a good value product. Thank YOU Sheinside!!!"
"I posted another review on the 8th of december on this website and got a response from this company that the order will be shipped in 4 days. According to the UK time, tomorrow is the 4th day !!!! Lets see if my stuff gets shipped. A lot of other websites are saying that they are a scam and make their customers wait for 45 days so they cant get a refund from Paypal. I am a bit worried now !! Will be cancelling all my orders if they are not shipped before the end of this week. "
"This website has personally followed up with me regarding my concerns and has done their best to accommodate to my requests! "