"I ordered my clothes from this site for the first time. I love the trendy, good priced clothes, but I have already been waiting for two weeks and I'm getting worried because this is the first online order that has been taking a long time to deliver the clothes. I don't know if i would order from this website ever again. So disappointing. :/"
"I am pretty disappointed with this store, as I've placed my order on november 29th, paid right away, one item got shipped a few days after, which is great, but the tracking number seem to doesn't work, so I can't even track my package. The second item I ordered wasn't even shipped yet, it was a presale item, but it was said that it will be shipped on december 6th. It still says processing on the site, I contacted them via online chat a few days ago, and they couldn't even tell me when will they ship it. I contacted them again today and no one even bothered to answer. I am willing to wait as I knew in the beginning I would have to, I am just really bothered by the fact that they can't answer my questions properly and that they don't even know WHEN they are going to post items. "
"I ordered two jumpers for my daughter two weeks ago and was charged immediately. Since then I haven't received any emails listing my order number, I can't track my order down. This means you haven't even sent it yet! I need it before Christmas and I'm beginning to worry that I'll never get it. I'm becoming very frustrated! "
"I was hesitant to order from Sheinside as I thought it was one of those too-good-to-be-true sites (very affordable prices!). But there are so many items I liked so I ordered 4 things; a scarf, a swimsuit cover-up, a striped dress and a white sundress.
Shipping took about a week to Taiwan. The packaging was great, as each individual item was wrapped in its own plastic bag, and then all the items were wrapped in two more bags.
Each of the items were EXACTLY like the pictures, and I couldn't be happier with my purchase. I got all my items in size Small. For me it fits perfectly (I'm about 5.5ft tall, and slim).
I'll definitely order from them again!"
"I ordered on Nov 30 and I still haven't received it yet. What happened?"
"I placed an order on 11/30/14 and I have been very patient waiting for my order to ship but it is passed the number of days that it says it should take for processing. I am REALLY hoping that the express shipping is true to what the site states because I ordered this way in advance for my birthday vacation and now I'm getting very impatient and worried...."
"ordered something on the 6th, and it still says it's being processed!"
"Clothes are so cute...but be careful when selecting a size. They all vary. I would recommend getting a size up from your normal size."
"I have contacted with customer service and I get finally my money back.
Good news, that they have pretty fast money return
Thanks"
"I am a huge fan of online shopping. I usually shop at Tobi, Lulus or ASOS but decided to risk it and try something new. Sheinside has a lot of items I have seen at other stores for way cheaper. I decided to read a bunch of reviews, check our some Youtube Haul's and after much deliberation I ordered 3 dresses, 1 top, a scarf and knitted sweater. I am 5'9, 140lbs and got size medium in everything. I am SO pleasantly surprised. Everything fits AMAZING!!! and I was SO surprised by the quality to be honest. I was preparing myself for the worst. I live in Canada and my order shipped after 7 days and then only took 4 days to get here (might have been quicker because it is the holiday season so DHL was on their toes!)so 11 days from order to delivery and I only had to pay $20 customs. I only ordered items that had been reviewed and tried to order items where people had posted pictures of themselves wearing them so this might be the trick to having a good experience.
I will definitely be ordering from Sheinside again and would recommend you do too! Happy Shopping :) :) "
"When it comes to online shopping, one will try to find the best product at an affordable price. I was searching for cardigan knitwear for my daughter to gift her for the Christmas season. I was impressed with the clothing displayed in the department stores but was out of my budget to buy. My sister suggested that I search online to get the best deal and quality product. My concern was that I should get good clothing at an inexpensive price and of good quality. I found Sheinside on search engine which is known for its quality clothing at an affordable price.
The look and feel of the website is very pleasant. I got all the information such as material of the clothing, size, color in a systematic format. The images of the dresses are so clear that you don’t get confused while shopping from this website. I also got free shipping while buying from Sheinside which is very rare on the major online portal. I was assured that I will receive the shipment as promised by the website. I am happy with the overall service which I received from this company. Even the customer support was helpful while interacting with me regarding the queries which I had. This is the good website to receive awesome bargain on clothing and accessories. Kudos to this website."
"I was very excited to order from Sheinside after some of my favorite fashion bloggers had a few items from there but was extremely disappointed with the service and quality of clothes I received. Not only did it take a month for me to actually receive my order (even though I had EXPRESS shipping) but when I opened my parcel, the clothes were poor quality and out of the 11 items I ordered, only 4 are decent enough for me to keep. However I am not necessarily deterred from ordering again, I'm most definitely hesitant to recommend my friends to shop there.
Also note that the return process is very difficult to navigate online so I will not be attempting to return most of them back."
"I ordered some super cute items and paid express shipping because I'm going out of town next week and really wanted to bring those items with me but they are still being processed. The items won't be here by the time I needed them but the representatives at sheinside.com have been really helpful and replied to my complain immediately.
"
"This has far been the worst customer service from a clothing site I have ever received. My dress has still yet to have shipped after 3 days even though on the website it clearly states that the dress ships in 24 hours. I have no faith in this company as I have talked to many of their customer service reps (Kevin, Taylor, and Bella) and not one of them gave me the same answer. Kevin changed from shipping to 1-2 days to 3 days in the same conversation even though I talked to Taylor who said it would have been shipped out today.
I do not recommend this site to ANYONE who lives in the States. Please look up the reviews before deciding to make a purchase. "
"the worst shopping experience!!
As a wholesaler, I did this order with the hope to sell this at my clothing store, it's supposed to be send in 24 hours... but I'm waiting for over 15 days.. That's unbelievable.
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