"Will not ever order from Sheinside again. Took over a month to receive shipment. Sizing was way off. No return instructions what so ever in the packaging. Poor customer service. Never again. And now after they read this review, they want to send me a free shipping label so that I can go through this aggravation again..
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"Horrible experience. 2 weeks afterr I placed my order and are still "proccesing" it was supposed to ship within 5/7 days BUT THATS NOT TRUE.
I have clients waiting fot this dresses and this site is simply NOT RELIABLE."
"This company is a joke. They clearly have no idea how to run a business.
First off, their clothing is all rip-offs of other clothing stores. They don't even bother to use their own models, they literally take the photos off of other websites.
Secondly, their clothing is very poorly made. I have ordered from them a couple times before and the quality of the clothing is very unreliable. Sometimes you will get the item exactly as pictured and well-made, others look nothing like the photo and have loose threads, broken zippers and are made with cheap material etc.
Now, reasons number 3 and 4 are the real reason I am writing this review. The first 2 I can live with, I have placed a couple orders through them knowing this, simply because the clothes were so inexpensive, I was not overly concerned about these two things. What really upsets me is their shipping and their customer service. I ordered 6 items from Sheinside (totaling just slightly over $100 USD) on November 14. I specifically ordered Express Shipping (3-4 days to North America) because I needed this for an event on November 29th. One of the items I ordered was a pre-sale item and it specifically stated that the item would ship on November 24, which I was fine with, because the shipping should only take 3-4 days. They separated my order into two separate orders (one for the pre-sale item and one for all my other items) which I was pleased to see, as I thought this meant that the other items would ship sooner. It is now the late evening of the 25th and both of my orders (placed 11 days ago) still say processing.
This brings me to my next point: their customer service. I have sent 5 emails regarding this over the last 2 days, only 2 of which I received 2 very unhelpful responses. One response I received was simply "Sorry, I am afraid this order won't arrive to you this Friday." No explanation as to why, no update on when it will be shipped etc. So naturally I replied back, requesting more information and the response I got back was equally as unhelpful. They also take HOURS to get back to these emails and have no phone number to call. I have seen them continuously attribute the length of time it takes for their responses to the time difference. This is not the case. I replied to the first response I received 2 minutes after it was sent to me and did not receive the second response until nearly 24 hours later. They also seem to attribute the long processing time to it being "busy". Regardless of whether it is busy or not, 11 days processing time is absolutely ridiculous and unacceptable. I have NEVER ordered from a website that has had anywhere near that amount of processing time. They also do not give you any notification whatsoever that your order will take longer than expected. I ordered these items 15 days before I needed them and ordered Express Shipping and they still can't arrive to me on time?
Bottom line is, this company isn't worth your time or money. I have ordered from them a few times before, but I am certain, I will NEVER order from them again."
"I placed an order on November 11th 2014, they said fast shipping, so that's what I expected. It's been almost 10 days and my shipping status says 'processing' I'm really disgusted by this because they won't email me back. I really wish I would have read these reviews beforef I ordered.
Ok I got my order a whole month after I ordered. And they did email me back and forth. But my skirt looked like it was hand made I really don't love it. I still don't recommend this site ladies please be careful. And I'm only writing another review is because the keep bugging me to do it"
"I needed a classy but comfortable dress for a meeting recently and ended up very randomly on SheInside.com. I had a real crush on the Black Apricot Long Sleeve Slim Bodycon Dress and when I saw the price I didn't hesitate to order ! I received my order very quickly and the dress was a perfect fit ! Great item for a very small fee... a woman's dream ! I will definitely order again ;)"
"I arrived yesterday ordine..il the dress is very beautiful and the prices are very low. the only flaw the waiting time. but it's worth it."
"Great products, quick shipment! Thanks guys! Definitely I'll keep buying more things with you."
"I ordered a blazer and a ring, both looked just like the picture. The fit of the ring was perfect, I have slim fingers, so I rarely find rings that actually fit, plus it was adjustable. the blazer was a bit big, but I had ordered a medium instead of a small because I was worried that their sizes might run small. The quality is good, especially for the price. The only reason I didn't give it 5 stars is because the shipping was a bit slow. Usually when I get express shipping, the package arrives within the same week, however it took about 2-3 weeks to get here, but I didn't really mind much because the express shipping was free. Overall I'm happy and will be shopping at SheInside again in the future."
"After months of searching for the perfect pair of mid waist denim shorts I finally found them on Sheinside.com! They fit snugly around the waist and hips and still come down the leg enough to be a little more conservative, perfect for the taller girl like me! The shipping was fast and free, as it was my first order, and the whole process was easy. I'd definitely recommend them to a friend and will use them for my Christmas outfit this year! "
"the clothes weren't as higher quality as I was expecting and took a very long time to arrive. even though I paid extra for express shipping."
"Sheinside.com has great clothes. They're very comfortable, cheap, and high quality (my favorite is the sponge bob one). They always have sales and deals especially around the holidays. Their clothes are made out of very soft fabric and the colors are very bright and vibrant. Everything they sell are very stylish, comfortable, warm, cheap, and all together amazing quality. The costumer service is very good and able to get me what im looking for fast. The people that work there cares about their costumers and i will shop from them again."
"It's been 8 days and my order has shipped yet! however My bank account has been debited!"
"This website is a life saver!
so it was my girlfriend and I 6th anniversary and wanted to buy her a gift that was not to expensive and this website was perfect for that I bought her some jewelry (necklace) and 3 dresses since she likes to wear dresses and I think she looks hot in them!. The jewelry was good quality and she was very happy on what I got her!
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"Things came in 15 days. Everything was packaged individually. One sweater was torn."
"Ordered 3 items from them, had a hick-up during checkout, so had to get in contact with them... and was plesantly surprised at how quickly it was dealt with (it was a paypal issue, so not their fault).
And then came the wait... 18 days "processing time"!
When the delivery finally was shipped off, the shipping time was as expected (10 days... which is the norm).
Clothes were really good, apart from the size issue. Ordered a size up on a coat, and it fit perfect. However, the two other items were "one-size"... and one-size is clearly meant for tiny little elven creatures, not a normal sized M female. :)
If you're not in a hurry, and want decent clothes for a cheap price, then I would recommend them. "