"I purchased 2 dresses from this site on the 17th of October, and it is now only a few days away from December and they still have not shipped. My order notes still say "processing" on the website. i have sent 2 messages asking that they please send my dresses ASAP, I needed one for a party this month, but it has already come and gone and no new dress! I'm hoping I will still get to wear it for a different party I have in Two weeks, but at this rate, I will be completely surprised if it makes it in time. I will most likely never order form this site again if this is the typical processing time. i order clothing from China and Hong Kong all the time and the most anything has ever taken to arrive is 3 weeks via slow mail, so I really cannot understand how it has now been well over a month and my dresses have not even left the warehouse. "
"Good quality and service."
"Everything was as beautiful as I expected, if not more. The downside is that it took too long to arrive!"
"Good product (an Outer) presentation on site and prompt shipment and delivery. Thank You She inside. "
"I don't understand why it's called "express shipping". I've been constantly asking where's my order. I asked them if there was anyway to expedite it and they said they can do that except for one of the sweater which was fine and they said I would be able to get it before the 25th. It still has been saying processing in the past several days now. And when I checked it, it says expired. What the hell? When I viewed the details it said one of the items I bought was sold out. How did I buy something that was already sold out?? I just want my damn orders before the 26th because I bought them for my trip. Super disappointed. Super angry. Shipping is a joke. Service is a joke. Only giving it a star because they have cute clothes and kinda cheap. But still. What the hell."
"I made purchase twice from sheinside and I love it!!! First item was a jacket that I absolutely adore and second time it was bunch of shirts and sunglasses. I have to admit I freak out a bit after reading bad reviews about clothes not coming, and although I did wait a bit longer than expected I am more than satisfied. Customer service was kind towards me and they did try to help. I would definitely recommend buying from this site because although you might wait a bit longer clothes quality, design and prices are amazing.
I will definitely buy more clothes not just for my self but for my sister as a birthday gift (they deliver worldwide)"
"Sheinside has been the worst online shopping experience I've ever had. I've used them 3 times and each time was a disaster. The other times I used them- it took about a month before I received my shipment. This last time was terrible, though- I had ordered 3 items and they only shipped 2 of the items I ordered and an incorrect item that was a lot cheaper than what I paid for (I paid for a coat and they sent a blouse). They do not speak with you over the phone- they only email or online chat with you. So through email they tell me they cant do anything until I send photos. I do that and then they send me emails to tell me they need more photos until the 4th email they realize I already sent all the photos they needed. Next they tell me that they wont send my coat (THAT I ALREADY PAID FOR) until I send back the incorrect blouse they sent me. I have told them I refuse to send back until I get the coat because then I know I will just be out of a coat. They have horrible customer service! The response time on my emails is 24 hours. So I am still nowhere with them and I first contacted them 11 days ago. I know their clothing is cheap, but the headache you will go through is not worth it! DO NOT BUY FROM HERE! "
"I absolutely love this store and everything has so much quality! Very low price with a high standard, will shop from here again, would recommend to everyone!"
"Very dissatisfied with this company I placed an order for a dress on November 3rd still have not heard anything. I need it for an up coming event and it looks like it won't be here on time. I hope It's worth it. Definitely will not be shopping on this website again.. "
"i placed order online on nov 9th.and my order still processing.and i send message to them about 3-5times.and i did't get any answer.then i try to chat online.the online operator who name is anthony has really bad customer service.not even answer my question.it is really bad.this is my first time order from sheinside.i feel very angry.because of the bad customer service and it takes really long time to ship out your order.and i don't think i will order from this website any more."
"DO NOT PURCHASE! I ordered over $100 worth of clothes, 1 dress, 1 skirt, 1 kimono, 1 shoes and 1 pair of sunglasses. The dress was nicely fit and nice material, skirt was acceptable for the price but the last 3 are horrible quality. I can't believe I paid over $50 for a pair of poor quality shoes! On top of that, the first shipment, they sent me 2 left shoes! Not even a pair! I contacted them twice. The first time, the customer service guy, Christian, was HORRIBLE. He can't even speak English properly or he must be some teenager with all his slang language I can't understand, I still keep the conversation log to prove it. The second time, Anthony was helpful and he resolved it quickly, however when the right shoes came, they were very poorly made so I can't even walk a few steps. Avoid at all cost. I have to pay for return shipping, I tried to input my return tracking onto the page as directed and it does not let me through at all, it keeps leading me to their US return address, YES I know where to send it to! Now what? I contacted online help and NO ONE relies!!! SEVERAL TIMES!!! Seriously?! I feel like they are trying to avoid me! I am beyond mad right now. I will never buy from here again, and I will make sure to spread the words to everyone I know if this issue is not resolved quickly. I had so much hope since my friend made 2 purchases already. I was hoping it would not be as bad as everyone has been saying. I put up with their super long delivery but I just can't put up with poor quality and poor customer service, and it's not like it's any cheaper!"
"I am addicted to online shopping and always looking for new websites with unique clothes, this is how I found sheinside. I immediately fell in love with their clothing! There is a huge diversity of styles and clothes and it really fits my personal style. Because it all seemed so perfect and too good to be true, I worried about the prices, but it surprised me how cheap it is in comparison to other websites!
Winter is approaching so I needed some warm clothes such as sweaters and long sleeved t-shirts. Of course I decided to buy those at sheinside now I had discovered their awesome assortment. When I clicked the category tops, to look for sweatshirts, I was blown away by the amount of clothes I liked from just the first page! This might sound exaggerated, but I always have difficulties finding the right clothes on every website and end up finding maybe two items I really like out of all pages.
I had a limited budget so I decided to buy four tops in total, although I had seen a lot more things I wanted to have. The package surprisingly arrived within one week and I was very curious for the quality, since I have had bad experiences with that before. However, sheinside really surpassed my expectations! All of the items were in perfect condition and fit me perfectly.
I will definitely keep ordering from this website and strongly recommend it if you are looking for unique and relatively cheap clothes!
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"Yesterday I receveid my first order and I very satisfied with it. I got it fast, the customer service answered on all of my questions and products a very very good, I'm in love with them!!!!!"
"So far, I am not impressed. I submitted an order on November 4th and it's been almost two weeks with no email confirmation that my items have been shipped. I have contacted customer service and they said that it should be shipped in 2-3 business days, however, I am still not satisfied. If I order something online, I expect it to be shipped in a reasonable amount of time. I have ordered from other international clothing websites and this is the first time I have encountered such an incredibly long delay. I hope the clothes are worth it.
Update:
Customer service has contacted me to state the package it may take a further SIX (6) business days to ship. If items are not readily available for shipping, they should not be posted on a website. If anything, I am even further dissatisfied.
Again, I hope these clothes are worth it. "
"This is such a bad first impression for me. I thought it was going to be great store with all the inexpensive clothing. I love online shopping, I never had a problem about it so I decided to order. I decided to order two things in the beginning of November just to be safe. I received one item a few days ago (today's date is November 17) . It looked totally different from the website. The colour looks different, I mean it's pink but it's a different kind of pink. The arms of the the sweater I bought are too short and I'm a size xs. The other item I ordered which by the way I ordered the same time as the sweater is still "processing", is taking forever. I'm leaving the country in a week for a month and I still haven't gotten my order yet. I was hoping to bring it with me. Such a disappointment..."