ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

2/5

2014-11-17

"1) I had to drive 30 minutes to pick up the delivery. So much for free delivery!
2) 3 clothing items were really strangely sized and did not fit. One of which was described as "One size" could not be worn by someone who was size 34 or an 8.

3) There were no obvious instructions on how to return the goods.
4) I now have to spend some time to try and work out how to return the items that did not fit.

So not really happy. I have ordered from 4 other on line stores and this is the worst experience I have had to date.

On the positive side: the clothes that did fit seemed to be of good quality and I am not disapointed with.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-11-15

"I just received my first order from here and I was really excited even though I read such bad reviews. The shipping wasn't an issue for me but the customer service disgusted me to another level! I order two jackets one of them was fine but the other had two big holes on the sleeve and one small hole in the inside it was a black jacket and you could see the orange stitching through it as well. So, I contacted customer service and they had the nerve to offer me $5 of compensation and I paid $30 for it! I am now waiting for a return label in my email which I've yet to receive. This company does not know how to treat customers or handle business what so ever! And is very unprofessional when I told the girl on chat I'm not doing business with them again she sent me a smiley face!!!! YES A SMILEY FACE! The sad part is that I had high hopes for them and I like their clothes but after this I will never with them again! It didn't come with a return lable! and there are no labels on the jackets with sheinside logo, size, or anything! I'm am highly disgusted with this website and their customer service and will never purchase a thing from here ever again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-11-14

"I actually found SheInside by accident! I was looking for a new winter coat and while comparing styles and prices I wound up there-and I am so glad I did!! The layout of the site is perfect; everything is easy to find and navigate through. It is all right there at your fingertips!
Whatever you're looking for, you will find it at SheInside! They have clothes and accessories of all types and styles to fit whatever mood you happen to be in that day. Dressy, casual, vintage-you name it they have it. And the prices? I was afraid to look at first honestly. I mean, how could they not be sky-high?? But I was very pleasantly surprised!! Everything is very reasonably priced. I actually wound up going for a coat but got an entire outfit too lol.
Shipping was exactly as advertised. I got my order in a timely fashion, and the customer service was readily available to help me when I had any questions.
Bottom line-I am beyond happy with the experience I had with SheInside and I will definitely be doing more shopping here in the future!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-11-14

"I was looking for a present for a friend of mine, who loves vintage dresses. Then I found this site, SheInside, and the perfect present for my friend was just there: I bought it and the shipment was very fast.
I admit it - I was worried about the quality, in particular the dress has a metal embellished neck and I was afraid it would ruin. But the dress arrived in perfect conditions and when I gave this present to my friend - wow - she was in seventh heaven :)
Thumbs up SheInside!
I remember there were a lot of AMAZING necklaces in the jewelry section... well, I've already decided what I want for my birthday ;)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-11-14

"I'm french and I just received my first order (a dress and a blazer which are looking very nice), it was a quick delivery. Besides, I'm very satisfied with the customer service (nice and prompt responses).

I strongly recommend SHEINSIDE.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-11-14

"I've always been a picky shopper and honestly, online shopping is so not my style, but that was before I got this perfect dress from Sheinside.
A month ago, I have been invited to an all-girls-wear-your-sexiest-dress party. And because I no longer have a sexy dress, I decided to visit my favorite boutiques, only to be disappointed because I did not find the sexiest dress that will compliment not just my curves but also my taste and style.
I almost lost hope that time until I end up browsing my laptop and found Sheinside.com. I was not really that serious in browsing but I ended up clicking their Dresses category and there it was, the Sexy Dresses page :)

I excitedly opened the page and my eyes just popped out with all those sexy dresses. Wow! I did not even know there was such a website with sex dresses like those in Sheinside.
So, I scrolled slowly, falling in love with dress after"
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2014-11-14

"I don't understand why it's been so long time I haven't gotten my stuff ?
"


Verified
1/5

2014-11-13

"Apparently they take forever. WITH ANYTHING. My order has been processing for over 10 days. And I requested EXPRESS SHIPPING. Not to mention, their customer service has not replied to a single email I have sent. Online chat said that they would send my things out ASAP. But that never happened either. I have never been a dissatisfied customer with any company until now. I would love to have given a 5 star review about quality of clothes and prices. Unfortunately, that's not possible IF I NEVER GET THEM. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2014-11-13

"If you're patient and don't have very high expectations, this site will be good for you. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-11-13

"I found this Clothing website and did a little happy dance.
The prices are amazing and the selection is fantastic.
You can guess where i'm doing my shopping for Christmas.
I purchased a super soft and comfy long sleeved khaki coat.
It was everything I hoped it would be, soft,
comfortable and i can wear it with practically everything.
I get so many compliments when I wear it.
For me this was a great purchase, and I tell all my friends where i got it.
My delivery arrived as expected and it was packaged well.
All in all great clothing at super prices.
I'm very happy and Plan to do a lot more shopping here..
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-11-13

"I bought the Black Long Sleeve Floral Print Dress, size M, and I love it! Its super comfy.
I think it looks super adorable with some leggings and riding boots. for fall, I intended to use it as cute evening spring dress. I want this dress in more colors! It feels like wearing big a t shirt, but looks cute and fashionable. It's by far now one of my favorite dresses.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-11-12

"I received my order in 5 days from the day it was placed. They are obviously doing something different as far as shipping is concerned. I was happy, and I love the coat I bought too!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2014-11-12

"I really like the clothing on Sheinside; however, the shipping is a bit of an issue. When I lived in the UK I got my items within a reasonable time. I have moved back to the US, and placed an order on Oct. 24th. I contacted Sheinsde on Nov. 4th because I hadn't received a tracking number and the next day I received one. No big deal. But now, my package has been sitting in New York for 6 days, although it has been "shipped." I go on holiday in a few weeks and I'm nervous I won't have my dresses in time. I am very disappointed that this is happening and it makes me hesitant to order anything else from the store. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-11-12

"I love elegant style and the first time I visited Sheinside, I was like ....wow, A LOT of elegant, nice looking dresses, tops, skirts, accessories and more......Actually, they don't only have elegant style clothing, they have other kinds of styles too. You can easily see when you look through. There are different categories to narrow what you are looking for. I dived into it and kept looking those vintage dresses, lace dresses, sexy dresses and so on........ Sheinside even categorizes clothes by colors, which is what I like. I'm never a red, or pink type of girls. I like white, black, blue mainly, therefore I can just clicked right into those colors that I prefer. Another thing I love is it gives me a variety of choices with affordable prices, seriously. I was in the mood for dresses, so I looked through a lot of dresses and click "Add to cart". This is gonna be embarrassing but I actually added 10 items in a row to my cart (See how much I love clothing here? ;) ) But, I had to narrow down to 2 dresses that I like the best (because of my budget) and a coat for winter. I bought a Black Sleeveless Back Lace Split Dress and turned out it was my favorite dress. It's incredibly elegant AND sexy. I wore it to my best friend birthday party last weekend. You can't imagine how proud and exciting I was because I got so many compliments about this dress. My guy kept looking at me lovingly and smile ;). Anyway, I loved it, totally. The second one I bought was Grey Contrast Collar Long Sleeve Pleated dress. Winter is coming so I bought a long sleeve dress. It's totally a good choice for winter clothes but still keep showing your elegant style. I love the design of the neck and also the material of this dress. It's perfect for going to work when I wear it with black leggings and booties. :) Trust me, I had a lot of compliments too. I actually got that one in the SALE section for only $21.99. The third items I got was Navy Long Sleeve Notch Label Zip Flare Coat. It is a highly recommended coat for anyone who like being trendy and elegant within a small budget. I love even the color, the buttons, the zippers and mostly the material. It is actually warmer than it looks too. This clothing store just has a really unique and great design. About the site, it's great that it has On Helper so you can ask any questions right away. They shipped fast too. I got my package before expected delivery date. I'm a happy girl now and I definitely will buy at Sheinside again. Come check it out, girlfriends! :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-11-11

"I absolutely adore this store! I recently found it after having trouble finding the right dress, and instantly fell in love with their selections! Also, their site is VERY customer friendly. I've ordered dozens of items from them (maybe more than I should have lol) and have never had a problem. They've got a customer for life."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges