"THIS WEBSITE IS TERRIBLE! SERIOUSLY!! APPARENTLY IT SHOWS THAT THEY SHIP THIS ORDER ON 5/14/15 AND WHEN I TRACK THE SHIPMENTS IT SAYS THAT STILL WAITING AT THE FEDEX LOCATION!! TERRIBLE SERVICE!! AGAIN! THEY TOOK MY MONEY THE SAME DAY! AND NOW I HAVE WAITED FOR MORE THAN 3 WEEKS AND NOTHING!!"
"Sheinside is a great source for fashion and accessories at phenomenal prices. Their clothing is on-trend and perfect for junior/young adult customers. Better yet, though, are their prices. I was astounded upon scanning the prices of the products they offer online; resisting a purchase was impossible. But what made my impulse buy worth it was the quick, polite customer service I received (I had questions about a product) and efficient tracking information provided for my order. I am very happy with my purchase and will definitely be a returning customer at Sheinside. "
"Got a short backless blue dress from Sheinside. Cam eon time, fit perfectly and great material. Looks amazing, gets tons of compliments! Super happy with the Sheinside service"
"Out of the three online stores I buy from,this one has the largest variety of clothes and the easiest browsing.Discounts galore,and opting in to emails can give you more deals.8/9 of the clothes I bought came as the pictures showed.
Shipping times are not accurate,so don't ever believe the "ships in 24 hours" products.Products can take as long as a week to ship out.
When you need customer service,you may have to do some searching to find it,unless you need help with an order.Orders have a "ticket" system,with which you submit a message in your issue's catagory,out of five catagories.You will get an understandable(not vague),professional,friendly response from a real person within a few days.They will solve any problem within the website.
What I mean by that is,if you have a problem with something like shipping,they will not be able to help you.If your package has been delayed,returned,or is being held,you will have to solve the problem by other means.Shein will look at the tracking on their website,and if there's nothing wrong on it,will tell you its status.
My package was forwarded from DHL to USPS.A few days later,it was sent back.Because it was transfered to USPS,Shein kept looking at the tracking from DHL and didn't believe that it was lost,since the tracking said "delivered" after transfering it to USPS.I had to contact USPS,wait a week or two,then contact DHL to reship my package.While waiting in those weeks,I didn't know DHL was going to receive it,so I repurchased my items.Those items came in fine.I now have a extra clothes,which I will keep as a replacement when the originals wear down,or give them to a friend.
Overall,Shein has good products at good prices.The customer service won't go above and beyond to help you,but it's fair enough and responds in a satisfying manner.If you have a temporary address,might not be home to receive the package,or have only a P.O. box(they don't ship to P.O. boxes),Shein is a gamble.It's also not the best store to go to if you need items fast,or if you're impatient.Otherwise,you won't have any problems."
"I bought a classy dress from Sheinside last month to attend a friend’s upcoming wedding. Firstly I was able to make my purchase without any issues as the website was user friendly. The website indicated that delivery would be in 30 days but I was pleasantly surprised when I receive it few days before the expected time. I was very happy with my purchase as the material of the dress was of high quality and the dress was exactly how it was described on their website. I will be recommending this site to my family and friends and I will definitely be purchasing more items from Sheinside as not only are the things affordable but of high quality."
"I ordered a few things drop the website and I still haven't received them either even though I applied for expedited shipping because I wanted to suprise my sister for her birthday and her birthday is here but still no clothes"
"I ordered a dress, it was delivered quickly and it came as described! I'm definitely going to be making future purchases from this site! (:"
"The robust selection can be overwhelming. I appreciate the user uploaded pics as well as the reviews."
"I absolutely love this site. I get all the latest fashions at a low price which I love absolutely love this site. I get all the latest fashions at a low price which I love since I am a college student. I would recommend the site to all my friends and anyone I know. You should check it out! "
"I liked my first order so I ordered more items in less than a week. I wasn't expecting my package to arrive so quick. I was expecting it to come in 2 weeks again but it came in a week. The products I ordered was just like in the picture shown on their website. I definitely would order again."
"Wow wow wow..:) This company is really amazing , I have no words to describe their services, I have bought many things from this website {sheinside.com} and it never disappoint me.. . Amazing experience with this site. I will recommend this site to everyone. The do not charge any extra money and everything was smoothly and easily done. I will advice each of you try their products and you would get addicted to them…Highly recommended to everyone…!!"
"This dress fit so much better than I expected. I rarely shop online because I'm a firm believer in trying things on before shopping, but by using my measurements and the measurements provided by the site, I was pleasantly surprised to fall in LOVE with this dress! Also free shipping and discounts? Couldn't beat it. I will be shopping here again!"
"I will never shop at Sheinside again. I ordered 4 clothing items and only one of them came in good shape. The romper I ordered was broken, the dress I ordered swallowed me whole and felt like the material made from a scuba suit, and the baggy t-shirt that said "One Size Fits All" is actually a crop top on me.
I tried returning my items and they asked me to send them pictures to prove that I didn't like them, which makes NO SENSE. So I did, and then they said "So sorry. We will give you $8 if you want to keep the item?" I said no, because the items I want to return ended up costing me $40 all together.
I'm so frustrated. So annoyed. And I just want my money back for clothes that are ripped and made horribly. I don't think that's going to happen though and there's no way to contact them."
"Sheinside.com is a great place to purchase any fashionable item easily at affordable cost. Generally the interface for ordering is pretty well and so it's so easy to use. As far as shipping goes it was well within the time frame and I greatly anticipated receiving my items! I would recommending Sheinside to my all friends."
"Hi, I love my wife. Some days ago my wife seeing earring on “Sheinside” and I was looking her face. Her face looks like thirsty and I decided to buy for it but at the same time I was thinking some online companies may deceived you for facilitation or they can takes a lot time for shipping. I try to trust on this company. After making a decision I gave order them when they facilitate me I realized about their facilitation source are unbelievable and excellence. Their response time, shipping process, behave above from my thinking. After this excellent and unbelievable facilitation I became fan of “Sheinside” great work “Sheinside”….. Continue..
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