"Let me start off by saying it took a month for me to get the product, and not even all of it. I sent multiple emailed because it never shipped and they said it was because they were waiting for 1 dress. So, I cancelled the one dress and they sent the rest. I just received it today and have never been more disappointed. NOTHING fit (and I shop online often) and the fabric was extremely disappointing. I have seen doll clothes made out of better fabric. This just goes to show you get what you pay for, the prices are cheap because the product is cheap. "
"I ordered 2 things on May 4th and they supposedly had a "FREE Expedited Shipping" deal going on which was perfect cause I was going to Miami in a couple weeks right? WRONG. The expedited shipping that was supposed to take 6-8 days has taken over HALF A MONTH and I STILL haven't gotten my order so who knows if it's even going to come. Also, they make it next to impossible to even contact them. Terrible company.
You know, my review it's abnormal...they really need to address this issue and stop with the false advertising"
"I ordered these really cute slingback flat shoes from sheinside.com and could not wait to get them! I ordered them on April 18th and I received them 30 days later, just like the website said. I couldn't be happier with the shoes, the wait was definitely worth it. The website was so easy to use that I didn't have any problems when I placed the order. I even went back on and added a lot of items that I plan on ordering in the future to my wishlist. This will definitely save me some time when I am ready to purchase again. "
"I recently ordered an item from sheinside.com and it was a good process from start to finish. The necklace itself, which I ordered from the website, was at a very affordable price and I could not find a better deal anywhere else online. Shipping was very efficient and took less time than I expected. All in all the package came in good condition and in good time, so I would recommend this website to everybody."
"I recently made my order but did not receive any confirmation email. I would really appreciate it if you could please update me with my order status (#CZZ3707). Thank you. "
"Sheinside seems to have great deals on cute clothing but as others have mentioned the "free shipping" is a scam as their delivery times are false promises.
Expedited shipping was to take between 6 to 8 business days. I ordered 10 days ago and the order has not even shipped yet which is just ridiculous. Three of the four items were "ships in 24 hrs" and I asked if they could be shipped separately to at least get them in somewhat decent time. When I contacted customer service they were repetitively unhelpful only being able to tell me that they apologize for the wait and that they would ship eventually.
The frustration experienced is almost not worth the wait. Had they at least advertised correctly it could've been planned for. "
"I ordered a dress and yes, it took a long time to receive it, but the dress is amazing and so cheap. I wondered how is this company able to offer such great product at such low prices. I can't wear the darn thing out of guilt thinking a 5 year old child probably made it. Any one knows their hiring policies? "
"Great skirt! I'm 5'1" and usually a size 6 (US) but so ordered the large. Glad I did. Fits well. Can't believe how inexpensive the perfect midi skirt was. "
"This site is great for cheap but good quality clothes! the only down side is that it is hard to track you shipment order."
"Hi
I place my order on the 1st May and it is still on processing since. Every time I live chat I been told they will ship in 2-3 days. I really needed this for next week but if I can see I won't get it on time.
Though I got this problem not to say I order my first two piece from u it's very gorgeous material very strong and nice it just look as it looks in the picture."
"I ordered on May 5th. Items came earlier than I had expected.
I had ordered 4 items. 2 items came and am still waiting for the remaining 2 items.
I'll just review on of the 2 items I've received since I haven't tried the other one yet.
I ordered a romper and it fitted nicely. For 5'1 petite, size S it is tough to find clothes which fit. The material is not the highest material but it's not too bad for the price."
"Sheinside prepared my shipment and got the in stock items shipped almost immediately. Great service and great prices, I just wish I could track my package easier."
"So I placed an order for a daisy tunic style dress with short-sleeves and received a more A-Line long-sleeved dress (that was way too short) with completely different daisys (Obviously a different dress). I wouldve tried to keep it to avoid any hassle but it was in no way flattering nor did it fit right.
When I opened a ticket on the website for customer service about how I received the wrong item and that I would like a return label to send it back or to receive a full refund, their response was -
"can you just keep the wrong item and we compensate you 35% coupon code." Youre joking, right? You sent me the wrong item and you want me to buy something else at 35% off? No thanks. I responded by saying, "Im sorry - I would really prefer sending it back. Is 35% off your policy for sending the wrong merchandise? This is not the dress I wanted nor ordered so I would like to return it for a refund or to receive the actual dress I ordered." They responded by saying: "really sorry for it. we would like to refund you 5 usd as compensation, could you pls keep that item?"
I am upset because $11.33 was what I paid, not $5. Plus, I would still like the item that I originally ordered but I wont be distraught if I dont get it. But I would prefer a refund or the item. They need to understand that they sent me the wrong item and I should not be penalized for that. If you are worried about the possibility of not receiving the item you originally ordered even though it is a good deal, I would go elsewhere because it is apparent that they are not interested in helping customers. I will no longer shop at Sheinside.
About a month later, they sent me not the same dress, but a different dress of my choice. I do appreciate that they tried to make the matter better.
I will probably still continue to shop from them because of the variety and prices. "
"the clothes are super nice"
"I recently bought a dress from Sheinside about a month ago. Although the shipping takes a month it is completely worth the wait, the product was exactly how it was described on their website. The dress came in perfect condition and is better than what you can get for the same price somewhere else. I would totally recommend using this website for anyone willing to wait on the shipping time."