"This store is amazing i wish there could be tons of locations here in Canada! Fast shipping and my items fit perfectly! Definitely ordering again"
"I purchased a skirt and a necklace from Sheinside even paid for express shipping so I may receive the item within 2-3 days. They fail to tell you that they aren't shipping the item for 2-3 days not it will be to you in 2-3 days...isn't that what EXPRESS SHIPPING is for to receive in a quicker time frame, that is why you pay more correct? Well obviously for them that's not the case. Now I'm going round and round about my shipping charges, one agent gave a false transaction number and admitted they were at fault but lied and never sent the refund through now I'm on literally on chat with an agent right now and she won't even respond anymore (taylor is her name) THESE ARE SHADDY BOOTS ASS PEOPLE DO NOT DO BUSINESS WITH THEIR SHADY ASS."
"The site has a great and very user friendly design. The process of ordering was very easy and intuitive! I knew that shipping would take a while so no surprises there! The service is awesome and i loved the overall experience. The item I ordered came packaged very nicely and secure.
I bought a vintage floral dress on sheinside! I really love the dress it has an incredibly awesome fit and it is true to size. I love all the colors and the very delicate pattern. This dress is made out of very nice fabric and it is a hit with all my friends. I got so many compliments on this dress. Overall i would recommend this site and its services to everyone who is looking for some unique and beautiful clothing!"
"Very disappointed with the poor customer service provided. After reading sizing reviews I tried to cancel my order the same day it was placed. I followed the sites directions to a T, but still had to inquire about canceling the order twice before getting anywhere. Once I was about to finish the cancellation I was informed that they had changed their process and I would need to start over. I requested to cancel the order again and was responded with "Sorry to cause such inconvenience, would you please keep the order and we are supposed to give you a 30% off coupon code for your next purchace as compensation". I don't understand how such a simple request was met by so many errors. If a customer requests (especially if it is multiple times) to cancel an order it should be an easy task to compleate. I will never shop at this site again, nor will I refer my friends or aquantences to this site."
"I order the (Dark Grey Long Sleeve Asymmetric Zip) coat and it came in as described in the description. I had ordered a medium and it fit snugly and comfortably. Depending on the type of fit you want, you can order a size up for a looser feel.
Ordering was simple and easy, the item arrived within the 30 day time frame.
No hassle ordering I will definitely order in the future again! "
"I love Sheinside!!! All my orders have come in timely fashion, and have all fit perfectly. My favorite was a pair of heels that came this week :). Wearing them out tonight!"
"I was lied to. Told by the online chat guy that my order would be here by a certain date. Paid for express shipping. Took them forever to get me a tracking number. Once I realized there was no way in hell it'd be here I talked to the original guy who lied to me. And he said they would ship it even faster to guarantee it(how can he even do that since its already been sent?) he didn't. Looked today and the delivery date is 6 days later than promised. Miserable costumer service. They only respond to one question so when you ask again it takes another day to get a response. If only zero stars were an option. "
"just so dissapointed placed an order 3/15/15 still not shipped out all i get told it is shipping it is 4/9/15 merchandise still not shipped would not recommend to anyone customer service just repeats every email stuff will ship they took my money but no merchandise"
"I am writing in response to my older ( angry) post.
I did receive my products... Just as they were described on the website. However, through my experience shipping takes a while and is hard to reach customer service. Once you do, they are helpful and do care about their business. "
"very nice selection of clothes"
"I made a purchase from their website on 3/13/2015, and received it to find that both items were way too small for me. I immediately sent both items back to their US address and received UPS confirmation that they received it on 4/1/2015, but I haven't received my refund yet. I tried to contact the online service, and was told to submit a ticket, I tried but there is nowhere to submit the ticket. And no phone number to call, since they are in China. I just want my money back, they have their clothes back.
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"I have ordered 2 sweatshirts, 1 dress, 1 shirt, 1 ring, and I have been absolutely satisfied with everything!"
"Everything that I got was AMAZING! I I already wore half of my clothes and accessories and told friends and family about the site. The prices are reasonable for everyone and free shipping is a perk. It's only been a few weeks and I'm already ordering more! Thanks!! I'm your #1 fan -Megan (Columbus, Ohio) "
"I really like seeing photos of customers wearing the clothes as opposed to store models. The processing time is a bit long, but the price is right and quality is great."
"so far my experience hasn't been that great, i wrote asking for my tracking number finally was sent almost 4 days later, so much for 24 hr ticket response like they say, only to have a tracking number that cant be found, (hopefully this site is legit) they say 5-28 days for my parcel to get here so hopefully it does!"