"UPDATED 12/30/2013: It took about 3 1/2 weeks from the order date until I received the shipment. I have completed my inventory of all of the packages and found several errors.
Inventory indicated a number of 1 1/2 inch nails but there were none. However, there was a significant overabundance of 2 inch nails, so I assume you have discontinued or run out of the 1 1/2 inch nails. I was also short on 3 inch screws (about 25).
The biggest issue was the floor. I only received half of the floor ordered (Need two 12x12 foot kits). I contacted ShedsForLessDirect the seller & shippers to locate the missing package. It was never sent. I had to wait for another shipment from the manufacturer (another week and a half delay). Also, several 2x4's were warped beyond use (about 10 in total).
I contacted the seller to resolve these problems. It took a couple of days to get the floor resolved (re-ordered). With regards to the inventory issues (missing screws, nails, etc.) I was directed to buy whatever was missing or unusable locally and send them an invoice for reimbursement.
I lost my receipts during construction (one of my son-in-laws dogs destroyed my project box along with the receipts and instructions) so I no longer have the documentation to get reimbursed. When I contacted Sheds For Less and explained my problem they promptly wrote a check and sent it to me.
All things considered, I feel this was a good purchase and their customer service is fantastic. I would recommend them to anyone!
BEWARE: The directions that come with the kit are different from the PDF directions available from the website. They have different inventories and assembly instructions. The directions that came with the kit also had multiple errors regarding part # versus the actual markings on the pieces. Read well before starting and fix errors as you go. It will save you time in the long run."
"Had some issues but customer service from Sheds For Less Direct helped me out! Great work!"
"Well there were pieces missing and the directions missed some parts. It needs to be clearer and more specific."
"swing is well built. Went together well. I appreciate attention to detail. I am confident for the safety of my children on this swingset. Very pleased with the product."
"We purchased a swingset on July 13, 2013 and received it on July25. We had some initial confusion with the shipping due to a problem with the manufacturer,LIFETIME. It arrived in a large wooden crate in excellent condition. We are very happy with it and the granddaughters are loving it. Vey happy with ShedsForLess and would definitely recommend them. The price was good."
"Shed delivered in two big boxes strapped on a wooden pallet.
As given on website, I received an e-mail notification with the tracking number after the shed left the warehouse and the carrier called promptly to make an appointment for delivery.
Outstanding customer service. I called before I ordered because I had some questions and the gentleman who picked up the phone was very knowledgeable and most helpful.
Free shipping and no tax, you can't beat that."
"The shed was great, but I knew this going into the deal. I researched it up and down, saw it in person at Home Depot, etc... The variable here is Sheds for Less Direct. The reason I chose them was because they were cheaper, had no sales tax and free shipping. It was an all around great deal financially. The only criticism I have is that the order showed "Processing" for almost a week after submitting it. That scared me a little, especially when I just dumped $1,700 on a website I never used before. I received an e-mail telling me that the order was received and that it was processing but the status of my order stayed that way for almost a week. I was nervous after day 3 so I called. The guy on the other end assured me it was ok but it also sounded like he was working out of his garage. A little unsettling. After 6 days, I received an e-mail indicating it was being shipped which made me feel better. It arrived shortly after on a palate and they put it in my driveway. Overall, the shipping was great.
** Recommendation for the seller would be to add a little more customer communication into the order process.
All in all, this was a good experience; ordered, shipped and received in about 2 weeks. I would definitely recommend this reseller. In fact I have recommended them to 2 friends who helped put it together this weekend. They are also looking for sheds.
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"The delivery service was great! Right on time! But, the assembly directions seem a little lacking. Thankfully, they seem to have been written by an English speaking person, which helps a lot. However, there are some puzzles: the bldg instructions say to make the floor first, but the floor instructions say to make the bldg first. Huh? Also, I bought this bldg to put it against my house, as shown in your website. Great. But, how do you assemble it when you have to have access to the back wall to insert the screws? A word about that would be appreciated. More comments might come to mind as I proceed with the assembly. "
"shedsforlessdirect.
Order from shedsforlessdirect fast service. Would I tell a friend absolutely. Would I order from shedsforlessdirect again absolutely. I don't think you can beat there service or price. They offer a very good product and with there service your the winner. "
"Sent emails to get additional information which were answered very promptly. Got confirmation shed had shipped but have not received at this point. Received shed on scheduled ship date and assembled by myself in one day. So far very happy with shed."
"this was an amazing experience even the delivery guy was super nice I definitely plan to reefer shades for less to my friends and family"
"The shed that we ordered was not able to ship because the producing company was doing an overhaul. I think that Summer is an awkward time for a shed company to update their computers:) "
"Good price and product. Shipper lost it for a while so it arrived a week late and the boxes were nearly destroyed but everything was there. My wife and I put it together without issue. We assembled the roof with just the two of us (instructions say 3 people and to get everything lined up before installing any screws) by starting a joint and working around the other 3 joints with the screws."
"First of three orders delivered quickly. Two more to go! "
"Everyon I spoke to were very helpful and polite. I will definately recommend your company to all my friends."