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4/5

2002-07-22

"I ordered an HP 9900ci DVD/CD-RW drive from Shentech, 2nd-day air, and received it within three days of order. The drive was brand new in the manufacturers box and works flawlessly. I was satisfied with the service I received."

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4/5

2002-07-18

"I ordered Microsoft Natural Keyboard Pro from Shentech.com. It was listed on www.pricewatch.com for $27 and free shiping. I received order confirmation e-mail and a tracking number the nex day, and a few days later UPS brought the keyboard. The keyboard appeared to be USB only, while the original Microsoft Natural KB is supposed to have a usb connection for USB hub on the keyboard and a regular PS/2 connecter. Also this KB is made for Dell because it says "Dell, made by Microsoft". This was not specified on the website. None the less I am very satisfied with this company, and would do business with them in the future."

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5/5

2002-07-14

"I ordered a Retail P4 2.4C GHz for $181, THE LOWEST PRICE I FOUND AFTER DOING EXTENSIVE RESEARCH, even cheaper than newegg...(newegg had it for $196, which soon changed to $185)...and i ordered an Asus P4P800 Deluxe motherboard for $144 which was a few dollars cheaper than newegg...the lowest price for it on pricegrabber was $142.50...

EXCELLENT PRICES.

Shipping was listed as ONE DAY. AND ONE DAY IT WAS.

Order made: 07:30 AM 06/03/03
Order delivered: 04:30 PM 06/04/03

That is the FASTEST shipping ive gotten from an online reseller, ever...

The shipping was a little steep for UPS ground, $17.62, but if i bought the goods from newegg, id still be waiting for another 4 days. The price of shipping ofsets the price at newegg, and a little extra for quick as hell shipping, which im more than willing to pay for. It was worth the extra $10 to get this stuff in 1 day.

I got both products. Excellent condition.

This is the 3rd time I personally bought from them.
And the 6th time overall (both of my uncles made purchases from them as well by recommendation from me...)
EVERY SINGLE ONE OF THE ORDERS were delivered quickly, at MOST 3 days, on average, 2 days, in excellent packaging, and everything was functional.

Purchases:
1) Diamond HomeFree 10mbps HPNA2.0 PCI card retail
2) (uncle 1) 2x 3com HPNA2.0 startup kit (2 PCI cards) retail
3) (uncle 2) 3com HPNA2.0 startup kit (2 USB1.1 adapters) retail
4) (uncle 2) 2x 3com HPNA2.0 PCI cards - OEM
5) Duron 1.3GHz, ECS K7S5APro, a $38 no-name case w/ 400W PSU
6) the order i described above: P4 2.4C GHz, ASUS P4P800

Id like to rate their customer support, but i've never had to deal with them as nothing they have sent have I had problems with.
"

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5/5

2002-07-10

"I ordered a Microsoft Natural Pro keyboard (OEM) at a great price ($27) and it had free ground shipping. I ordered it on 7-3, it was shipped the same day, and arrived on 7-9, but there was a holiday plus the weekend. I am very satisfied with the purchase and service."

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1/5

2002-06-16

"There are many glowing testimonials here for Shentech.com. So the reader may find the following SHENTECH DISASTER hard to believe. But these events occurred, nonetheless, as described below.

In brief, the following represents the most diabolical part of my experience with www.shentech.com.

Shentech.com sent me a BOXED Intel D850MV mobo. THE BOX HAD BEEN OPENED, and who knows what done to this product. Anyone building his/her own computer surely understands the EXTREME care any mobo MUST receive to avoid problems. How do I know it had been opened? Double tape across the edge of the box, which I didn’t notice at first because of the slick RETAPE JOB that had been done. But most important, THE MOTHERBOARD WAS DISCOVERED
>>>>> UPSIDE DOWN >THEN CAVEAT EMPTOR
"

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5/5

2002-06-12

"Overall a positive experience with no problems."

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5/5

2002-06-04

"I ordered a Microsoft Natural Keyboard Pro for the guys at shentech. I ordered it Sunday and it came Tuesday. That's 2 days!!! Sure the keyboard was advertised as a regular Microsoft and it was Dell but thats ok."

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5/5

2002-05-29

"Ordered a Samsung 8X/40X DVD/CD-ROM for a good price. I ordered on the Friday before Memorial Day, and recived it the Tuesday after Memorial Day with UPS ground shipping. The price was right, and the shipping speed was excellent. My only complaint is that I never got an email confirmation, but it showed up at my door on the next business day."

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5/5

2002-05-24

"It's the second time I order with Shentech, that's a excelent company. I orderer an Athlon bundle (CPU+MEM+MB) which was shipped the very next day. Got my stuff today. Good packaging, serious, good stuff.
Aboiut 5% more expensive than the lowest price in the market.. but it's worth it.

I will shop with them again.
"

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5/5

2002-05-21

"Ordered a ASUS AGP-V8200 Deluxe video card on Friday.They emailed me on Monday to get my bank number to verify my credit card.Got a email stating that my card had shipped and was given a tracking number.Was received as promised.
I will do buisness with them again.
"

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1/5

2002-05-01

"Ordered on an Asus V8200 Deluxe Retail (159.99) Saturday morning (2nd Day Air), called to check on it Monday morning..they needed to verify my address...fine. Called back later Monday around 10am....everything is fine, the order has been "shipped"...waited for an email with the tracking number...no email...Tuesday 5pm called to get tracking number..it had not been shipped...I stated that I was told it had shipped, I requested that they ship it out NDA...they said it would ship right away (no mention of NDA)...called back because I saw that the item was out of stock, they said it would be shipped right away again....I had the feeling they were lying....called back to cancel my order....the guy hung up on me...I called my credit card company to make sure I was refunded the total mount...they had just CHARGED my card 3 minutes before I called...had to go round and round to get a cancellation confirmation...I still don't know if they credited all my money back yet.

STAY VERY FAR AWAY FROM SHENTECH.COM...NO MATTER HOW CHEAP THE ITEM MAY BE ADVERTISED FOR

UPDATE: They have credited my card in full. They are not crooks, but they by no means are honest.
"

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5/5

2002-04-26

"Very good expierence with this company. My order was shipped within 24 hours of ordering with great email coverage of the entire process. My cordless mouse arrived in great shape due to the good packaging. I will order again and reccomend them."

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5/5

2002-04-23

"I recently built a brand new AMD system complete with the top of the line ATI Radeon 8500 AGP card. I have two 17" CRT's and wanted dual monitor support for my new box. I combed the web looking for a reliable vendor willing to ship my DVI-VGA adapter to me quickly without handing over my checkbook. I prefer doing business with NewEgg, but they didn't carry this adaptor. My decision ultimately came down between Schentech and GoogleGear, but b/c of previous bad customer experiences with the latter, I opted for Shentech. GoogleGear had a lower price, but their shipping was outrageous, even for ground. I fired off my order to Schentech Thursday afternoon, and my Monday, I had my dual monitor up and running! Excellent e-mail communication and confirmation, (including UPS tracking info) and they even shipped my item the same day, even though I did not meet their normal 3:30 cut-off time. This is the first time I've done business with them, but I would highly recommend Schentech to anyone, even family !"

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Delivering products damage free
Delivering products on-time
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Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
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5/5

2002-03-22

"I have purchased from Shentech on several occations. I have always received everything I ordered in a timely manner and in excellent conditon. Shentech is one of the companies that I prefer to order from when they carry the product I am looking for."

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Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
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5/5

2002-03-20

"The S&H was about 9.5% of the total. A very acceptable number, considering the items. Very competitive pricing, plus good S&H charges. I will be back. Quality product, not 'cheap goods'."

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