"shipping took a lot longer than I thought it would, but they were good about letting me know what caused the delays"

"Shock Warehouse had the Bilstein 5100 front shocks I needed for my FJ Cruiser in stock at the best price I could find with free shipping. They shocks arrived in just a few days and fit perfectly. Could not be happier."

"Never told me part of my order was on backorder or wouldn't be delivered at the same time. Tried to contact via email and phone with no response. Ordered part somewhere else then 2 weeks later part from shockwarehouse.com randomly showed up. Will not buy again... "

"Delivery was fast and great service. Thanks!"

"Had a problem communicating. Phone tag. Finally talked and everything was fine."

"Was never told shocks were on backorder, had to call them to find out."

"Great service and fast! will buy again! "

"shocks ordered 6 weeks ago and now I have been told they are on back order -a fact( they were not in stock!) I should have been told when I initially ordered them"

"Very dissastisfied and won't shop here again."

"Order was correct and on time, but isn't that what a company is suppose to do?"

"Good prices, prompt shipping. "

"Item was on back order and I was never informed of this. I reached out to the company requesting answers on why my products were not shipped yet and didn't get a response until a week later. I got my refund and went elsewhere but I missed my project deadline because of the delay. I will not do business with shock warehouse again."

"Great product pricing and customer service was spot on "

"Very unprofessional company, "they are the best"- Joke....
took about a month to receive my order and zero customer service. This place Is garbage. "

"Item was backordered and said will be in stock Feb, 27. Sent email and as of 3/09 haven't heard back from Shocks warehouse"