ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.99/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.77/5
Customer service:
3.72/5
Return/Replacement policy:
3.95/5
Featured Review


Verified
5/5

2024-09-06

Excellent

"Very pleased with representative "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-09-06
A rep from Shoedazzle.com, LBTechstyle, has responded:

“Hello Lakeitha,

I’m glad to hear you were pleased with our Member Services Team. It’s always a relief when you get great support. We always strive for 100% satisfaction for our members. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping.

Best,
Lia”


Verified
5/5

2024-09-05

Sooo many options!

"I appreciate the amount of options and available sizes this company offers. The checkout is extremely safe, also, the points that accrue being a VIP Customer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-09-06
A rep from Shoedazzle.com, LBTechstyle, has responded:

“Hello Toya,

It’s awesome to hear that you’re enjoying the variety of options and sizes available! It’s also great that you feel secure with the checkout process and value the VIP points. Having a wide selection and a smooth, rewarding experience can really make a difference. We hope that you will always have a great experience with us!

Best,
Lia”


Verified
5/5

2024-09-05

Huge Variety

"Still strong after more than a decade of shopping!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-09-05
A rep from Shoedazzle.com, MLTechstyle, has responded:

“Hello Cheryl,

It’s fantastic to hear that you’ve been enjoying our huge variety of products for over a decade! Your continued support and satisfaction mean a lot to us. That's a testament to their ability to adapt and keep up with trends while still offering amazing products. It sounds like you've seen a lot of changes over the years, but they've always managed to keep you hooked. Enjoy your day!

Best,
Mary”


Verified
5/5

2024-09-04

Great service

"Always a good shopping experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-09-05
A rep from Shoedazzle.com, MLTechstyle, has responded:

“Hello Traci,

That's fantastic to hear! It's so great when you find a brand that consistently delivers a great shopping experience. It sounds like you've had nothing but positive interactions with ShoeDazzle. It’s wonderful to know that our service meets your expectations. We hope to hear more from you in the future! Enjoy your day!

Best,
Mary


Verified
5/5

2024-08-29

The Best!

"Best shoe source available for me @sz12!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-30
A rep from Shoedazzle.com, ZethB, has responded:

“Hello Regina,

Thank you so much for your feedback! We’re happy to hear that you consider us the best source for your size 12 shoes. It’s great to know that we’re meeting your needs and providing the perfect fit. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2024-08-25

Great customer service

"Everything was wonderful great customer service "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-26
A rep from Shoedazzle.com, Chad A., has responded:

“Hello Tyniesha,

Thank you for posting your awesome review. That is amazing to hear! Our team is committed to providing high-quality customer service, and we're happy to hear that we made a good impression on you. See you again soon!

Best regards,
Chad


Verified
5/5

2024-08-25

Love!!!

"Great place to purchase a variety of shoes that are affordable!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-26
A rep from Shoedazzle.com, Chad A., has responded:

“Hello Ashley,

We're thrilled to hear that you've had such positive experiences with ShoeDazzle! It means a lot to us to know that our products have consistently met your expectations in terms of fit, quality, and style. Your satisfaction is our top priority, and we're committed to providing you with great sales and even greater experiences every time you shop with us. Thank you for your continued support!

Best regards,
Chad


Verified
4/5

2024-08-19

Fine print

"I was paying for a VIP membership I didn’t need. The customer service person explained how it works, corrected the problems.
Thanks
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-21
A rep from Shoedazzle.com, ZethB, has responded:

“Hello Vanessa,

Thank you for your feedback and understanding. I’m glad to hear that our Member Services Team was able to clarify how the VIP membership works and resolve the issues you encountered. We appreciate your patience and are committed to ensuring you have a smooth experience with us.

Best,
Zeth


Verified
5/5

2024-08-18

Awesome

"Highly recommend shoedazzle with how quick and easy they are."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-21
A rep from Shoedazzle.com, ZethB, has responded:

“Hello Monique,

Thank you so much for your feedback! We’re happy to hear that you found your experience with ShoeDazzle to be quick and easy. Your recommendation means a lot to us, and we’re glad to know we met your expectations. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2024-08-16

Years of satisfaction

"I've ordered a lot, going from cloches to shoes or boots and i've never been disappointed. Those are great quality products and i will definitly keep purchasing things from this website."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-21
A rep from Shoedazzle.com, ZethB, has responded:

“Hello Maude,

Thank you so much for your feedback! We’re happy to hear that you’ve been consistently satisfied with our clothing, shoes, and boots over the years. It means a lot to us that you’ve trusted us with your purchases and have never been disappointed. Your loyalty and support are truly appreciated, and we’re excited to continue providing you with great quality products.

Best,
Zeth”


Verified
4/5

2024-08-14

Pretty nice

"First time buyer! So glad to ship here."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-21
A rep from Shoedazzle.com, ZethB, has responded:

“Hello Maria,

Thank you so much for your kind words and for choosing us for your first purchase! We’re happy to hear that you’re happy with your experience and that we could deliver to your location. We hope you enjoy your new items and look forward to serving you again.

Best,
Zeth”


Verified
5/5

2024-08-13

I'm SO ADDICTED to this app!!!

"Until a few years ago, I was never one to buy a lot of shoes/boots. Because of Shoedazzle, I now own 18 pairs of boots and countless pairs of high heels! LOVE this app!!! Great prices and fast delivery! Not to mention, great quality!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-14
A rep from Shoedazzle.com, ZethB, has responded:

“Hello Elizabeth,

Thank you for your positive feedback! We’re absolutely happy to hear that you love the brand and have discovered so many fantastic shoes and boots through us. It’s wonderful to know that you’re enjoying the great prices, fast delivery, and quality of our products. Your excitement and satisfaction mean a lot to us.

Best,
Zeth”


Verified
5/5

2024-08-11

I love this site.

"I ordered 3 pairs of shoes, they came quickly and fit good true to size except for one pair of wedges were to small. but the return process was so easy. Im still waiting for my refund to finish processing. will be coming back for more. The only thing I didnt like was that you cant track your shipment and that you cant find your order history in my profile."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-13
A rep from Shoedazzle.com, ACavantechstyle, has responded:

“Hello Alicia,

Thank you so much for your review! We're glad that the majority of your order met your expectations and that the return process was smooth for you. We strive to make sure our members have a positive experience from start to finish, so it’s great that you were satisfied. However, we're sorry to hear about the concerns you’ve had with tracking and order history. Your feedback is incredibly valued, and we assure you that we take matters like this seriously. We will send you a direct message now to address this promptly.

Best,
Allison ”


Verified
5/5

2024-08-10

Hassle free

"Browsing, purchasing & shipping are easy and hassle free "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-11
A rep from Shoedazzle.com, KIdongtechstyle, has responded:

“Hi Morgan,

We’re glad to hear that you found your experience hassle-free and straightforward! It’s our goal to make browsing, purchasing, and shipping as smooth and effortless as possible for our members. Your feedback reassures us that we’re on the right track. Thank you for your kind words and for choosing to shop with us!

Best,
Kim”


Verified
4/5

2024-08-09

Day One member...

"It's been fun and real! Thanks for the experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-10
A rep from Shoedazzle.com, ACavantechstyle, has responded:

“Hello Judith,

Thank you so much for your thoughtful message! We strive to make every moment special and ensure that our members feel valued and appreciated. Knowing that you’ve had fun and felt genuinely engaged with our offerings means a lot to us. Your feedback reaffirms our commitment to providing great experiences.

Best,
Allison ”