"La primera compra nunca llegó. Me devuelven el dinero y cuando tengo q comprar otro par de zapatos pq era miembro vip y no lo sabia q estaban cobrando 40 dolares de la cuenta. En fin el segundo par de zapatos no lo e recibido. Horrible"
"Found the shoes that I wanted at an awesome price! Shoe fix satisfied! Yaaayyyy!!!!"
"Great exp. On shoedazzle.."
“Hello Srilakshmi,
Thank you so much for your positive review! We're happy to hear that you had a great experience with us. Ensuring a positive shopping experience is important to us, and we're glad that you found our platform enjoyable to use. Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth”
"I had no problems finding what I was looking for. It was easy to locate and the p"
“Hello Tierra,
We're happy to hear that you had a smooth experience finding the products you were looking for. Making it easy for our members to locate and shop for their desired items is a priority for us, and we're delighted that you found the process straightforward. We appreciate the time you spent sharing your experience!
Best,
Zeth”
"The best ever offers out there in the market with surprisingly good quality."
“Hello Chitra,
That's wonderful to hear that you've come across some truly exceptional offers, especially ones that deliver surprising quality. It must be incredibly satisfying to find our products or services that not only meet but exceed your expectations, offering both great value and high quality. Your support means a lot to us!
Best,
Allison ”
"I can always find what I'm looking for. Especially for the summer, cute sandals in fun color & styles. "
“Hello Kellie,
We're happy to hear that you can always find what you're looking for, especially cute sandals in fun colors and styles for the summer. Providing a wide range of stylish options that cater to your preferences is important to us. We're committed to offering trendy and comfortable footwear that enhances your summer wardrobe. Your feedback is invaluable to us as we strive to continuously improve and expand our offerings.
Best,
Zeth”
"Looking at the ensemble always gives me great ideas what shoes I need to go with my clothes!!"
“Hello Stacey,
We're so happy that ShoeDazzle has been a great source of inspiration and excitement for you when it comes to choosing the perfect shoes to complement your wardrobe. Having a wonderful selection of fun and stylish shoes can truly make a difference in how you feel and look every day. Thank you for your kind words!
Best,
Allison ”
"Never used this site before but always heard great things about it, so excited to receive the 4 pairs I ordered "
“Hello Megan,
That's wonderful to hear! It must be such an exciting feeling, eagerly awaiting the arrival of your order, especially when you've heard positive reviews about our website. Exploring a new online platform can sometimes feel like embarking on a mini-adventure, full of anticipation and hope that everything lives up to your expectations. We hope that you'll have a great experience with your new shoes.
Best,
Allison ”
"Shoedazzle used to be amazing since I could use my credits to cover the price of shoes on clearance too. Now it has converted to "credits" and you have to use a whole $49 credit on a pair of shoes on clearance for $7 and you have to forfeit the rest of the amount of that credit. Not worth it anymore. I tried using a credit on a pair on sale and it only deducted $1 off from my total, while the credit is worth $49. "
“Hello Ireri ,
We're sorry to hear about your disappointment with the recent changes to our VIP credit usage. It's important to us that you feel satisfied with your experience, and I apologize if the usage of your credit has caused any frustration. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
”
"The quality of the shoe and price is so nice and affordable. "
“Hi Shirlene,
Thank you for your amazing feedback! We're very glad that you love the quality of the items that you purchased and their prices. It was a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim”
"Got an email it was shipped NO tracking number or anything about when I will get it! "
“Hello Laurie,
Thank you for bringing this matter to our attention. We sincerely apologize for any confusion caused by not receiving a tracking number or further details about your shipment. We understand how important it is to have visibility into the status of your order. Our goal is to ensure you receive accurate and timely information about your shipment. We're here to assist you and will do everything possible to resolve this issue promptly, so we’ll be sending you a private message now.
Best,
Allison ”
"Love the idea of check all the details of the purchase with our a rush "
“Hello Michelle,
It's wonderful to hear that you appreciate the opportunity to take your time and thoroughly review your purchases. We understand that being able to check all the details at your own pace enhances your shopping journey and ensures that everything meets your expectations. At ShoeDazzle, we strive to provide a seamless and enjoyable experience where you can feel confident in your choices.
Best,
Allison ”
"i love love love shoe dazzle. i love their shoes and other items.everywhere I go people always ask me where did you get those shoes??? they love them and so do I. i wouldnt go to the mall for shoesboots etc. for anything in the world."
"I've been a true Shoe Dazzle client for well over 10 years. I stopped due to me having to have 2 knee replacements. I would order at 1 time at least 8 pair of heels at a time. Now, I'm able to wear them again, but either you don't have my size or they're not appealing to me. Sorry to say I will cancel my subscription after I receive my order of summer sandals. The sad thing is I'm purchasing the same pair from 3 years ago. "
“Hello Stacy,
We're sorry to hear that the current shoe styles aren't appealing to you anymore, especially after being a loyal ShoeDazzle member for so many years. It's really disappointing when you can't find the right size or style, especially when you've been looking forward to wearing heels again. It's also understandable why you would feel the need to cancel your subscription. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services team will contact you right away to further assist you.
Best,
Zeth”
"Lateley the style of high heels are not appealing to me. I don't find 1970 Block high heels **** at all
You need more variety. Saturday night fever heels are just gross. I'm ready to cancel my membership. "
“Hello Toni,
I'm sorry to hear that you haven't been satisfied with the recent styles of high heels on our site. We appreciate your feedback and will definitely share it with the appropriate team for consideration. We are always updating our selections with new styles. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
”
"I always find interesting items. Only problem is that I was unable to use my MasterCard credit gift card in your store"
“Hello Angèle-Charly,
Thank you so much for your feedback! We are happy to hear that you always find interesting items on our site. We apologize for the inconvenience with using your MasterCard credit gift card. I would really like to hear more about your experience so that I can make sure we’re on the same page to better assist you. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
”
A rep from Shoedazzle.com, LBTechstyle, has responded:
“Hello Leoma,
I'm glad to hear that you found the shoes you wanted at an awesome price! There's something truly satisfying about getting the perfect pair of shoes that fit your style and budget. Rest assured that we will continue providing unique and new styles for members like you. We hope you have a pleasant day.
Best,
Lia”