"La primera compra nunca llegó. Me devuelven el dinero y cuando tengo q comprar otro par de zapatos pq era miembro vip y no lo sabia q estaban cobrando 40 dolares de la cuenta. En fin el segundo par de zapatos no lo e recibido. Horrible"
"Love the shoes great quality "
"I love that shoedazzle has curated bundles and 2 for 1 VIP selections! Woooo"
“Hello Morgan,
Thank you for your feedback! We’re happy to hear that you love our curated bundles and 2-for-1 VIP selections. It’s fantastic to know that these options are making your shopping experience even better.
Best,
Zeth”
"I have a wonderful experience with Shoedazzle for the past 2 years. The quality of the shoes and boots are excellent and awesome styles. "
“Hello Lagritta,
Thank you for your positive feedback! We’re happy to hear that you’ve had a great experience with Shoedazzle over the past two years and that you’re enjoying the quality and styles of our shoes and boots. It’s fantastic to know that our products have met your expectations.
Best,
Zeth”
"I was never one who had a lot of shoes. I like the sale Shoedazzle has. I now have sooooo many shoes. I get compliments everyday. "
“Hello Catherine,
Thank you for sharing your excitement with us! We’re happy to hear that you’re enjoying the sale at Shoedazzle and that you’re receiving compliments on your new shoes. It’s fantastic to know that our sale has helped you expand your collection and find styles you love.
Best,
Zeth”
"The site is easy to navigate but I feel that I have to continously update my preferences to see all the latest releases. I do like that skipping the month is a lot easier and I love the 2 for one credit options. In think I may have my notifications off but I know you get alerts when you add things to your cart and they run low but I'm not exactly sure if you get those notices for items in your wish list. "
“Hello Quolitta,
We’re glad to hear that you find our site easy to navigate and that you appreciate the flexibility of skipping a month and the 2-for-1 credit options. We understand your concerns about updating preferences and notifications. While you do receive alerts for items in your cart when they run low, we’re currently looking into improving notifications for wish list items as well. Your feedback is valuable, and we’ll use it to enhance our service. We always cater to all styles/sizes as much as we can, but we cannot deny that there were times that we seek to provide the right products for our valued members. We always want to make sure that we are able to meet your preferred selections. You can check our new products which are available on the 1st of every month, and from time to time, our selections will be available mid-month. We'll also email you about any new releases so we suggest to please log in within the first few days of the month to find your favorites while they're in stock.
Best,
Zeth”
"What a great deal for high class merchandise "
“Hello Marilee,
Thank you for your wonderful feedback! We’re happy to hear that you’re happy with the deal you got and the quality of our merchandise. It’s fantastic to know that you feel you received high-class items at a great price. We appreciate the time you spent sharing your experience!
Best,
Zeth”
"Awesome and simple!! Beautiful boots!!"
“Hello Melanie,
Thank you so much for your positive feedback! We're so glad to hear that you’re pleased with your purchase. It’s wonderful to know that you found the boots both beautiful and simple. We put a lot of effort into curating products that are not only stylish but also meet our members' needs, so your satisfaction truly means a lot to us.
Best,
Allison”
"Order the viral garment bag. Can't wait to receive it!!"
“Hello Eudora,
We're glad to hear that you found our website user-friendly and that you’re excited about the deals we offer. We work hard to create a seamless and enjoyable shopping experience, so it’s wonderful to know that it’s resonating with you. We're also excited for you to receive the item you ordered. It’s an excellent product, and I’m confident you’ll love it as much as we do. We hope it meets all your expectations and adds a touch of convenience to your daily routine.
Best,
Allison ”
"I love their style of shoes as well as the price! Cheap but quality! Love LOVE!! "
“Hello Stacie,
We’re so happy to hear that you love our shoe styles and find them both affordable and high-quality. It’s wonderful to know that our products are making such a positive impact on your shopping experience. Your support and enthusiasm mean a lot to us. We appreciate the time you spent sharing your experience!
Best,
Zeth”
"I ordered too many, Great customer service "
“Hello Lucille,
Fantastic! We sincerely appreciate it and we're always happy to hear that our members are happy.We're glad to hear that you enjoy your purchase. Hope you have a wonderful day!
Many thanks,
Kim
”
"I enjoy shopping with Shoedazzle because you cater to my style and sizes. Also throughout the years as a shopper your customer service toward me made me feel valued and appreciated."
“Hello Jarine,
We truly appreciate your kind words and loyalty to Shoedazzle. It means a lot to hear that you enjoy shopping with us because we cater to your style and sizes effectively. Providing a personalized and enjoyable shopping experience is something we strive for, and it's inspiring to know that our efforts have resonated with you over the years.
Best,
Allison ”
"Been over month. Took my money and VIP points but never received order"
“Hi Linda,
We're truly sorry for the inconvenience and frustration you've experienced. This situation is certainly not reflective of the service we aim to provide. Please accept our sincerest apologies for the delay in fulfilling your order. We understand how important it is to receive your items promptly and to have your loyalty rewarded properly. Someone will contact you via email shortly to assist you.
Best,
Kim”
"Terrible experience !!!!!!!
"
“Hi Nalini,
We're deeply sorry to hear about your experience. Rest assured, we take these concerns seriously and would like to address them promptly. Our Member Services Team will be contacting you immediately.
Best,
Kim”
"I am glad to know about ShoeDazzle! The best part is the variety of shoes that are available and in so many colors! And the prices are very good."
“Hi Sarah,
Thank you so much for your kind words and for choosing ShoeDazzle! We're glad to hear that you love our wide selection of shoes in various colors and find our prices affordable. Providing stylish options at great value is what we aim for, and your satisfaction means everything to us. We're here to help and look forward to serving you again soon!
Best,
Kim”
"I love having a lot to choose from"
“Hello Jabari,
It is delightful to learn about your favorable experience with our website! Our main goal is to make your buying experience easy and pleasurable every time. We're happy that you're finding exactly what you're looking for and that you love our selection. We appreciate your choice and hope to be of further assistance to you soon!
Best regards,
Chad
”
A rep from Shoedazzle.com, ACavantechstyle, has responded:
“Hello Markesha,
It's great to hear that you love the shoes and that you’re pleased with their quality. It’s always wonderful to know that our products are meeting your expectations and providing the satisfaction you’re looking for. We take great pride in offering high-quality items that not only look great but also stand up to the demands of everyday wear.
Best,
Allison ”