"Always find what I am looking for. "
"Competitive price when you figure you have free shipping for small orders."
“Thank you so much for your wonderful review! We're thrilled to hear that you appreciate our free shipping with no minimum order and our competitive prices. It's our goal to provide the best value for our customers, and your feedback means the world to us!”
"Easy order system and finding products to patch yourself back up with. "
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our patches easy to locate and that our ordering system worked seamlessly for you. Your satisfaction means the world to us, and we're here to help you patch yourself up anytime!”
"Very fast, very easy, great price. "
“Thank you so much for your amazing review! We're thrilled to hear that you found our service fast and easy, and that you got a great price! Your satisfaction means the world to us, and we can't wait to serve you again soon!”
"The verification process with the sample pictures is definitely overkill"
“I understand how frustrating the verification process can be, especially when you're looking for a quick and easy solution. We implement these steps to ensure the best possible care and safety for everyone. Your feedback is important to us, and I will pass it along to our team for consideration. If there's anything specific you would like help with or any suggestions you have, please let us know. We’re here to help!”
"I'm able to purchase the items needed at a good rate with multiple products. "
“Thank you so much for your amazing review! We're thrilled to hear that you're loving our products and finding great value in our selection. It’s wonderful to know that we’re able to meet your needs with a variety of options. Your support means the world to us!”
"Great selection and reasonable pricing. Free shipping is a welcomed bonus! I look forward to doing business again."
“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our selection great and our prices reasonable. It's fantastic to know that our free shipping made your experience even better! We can’t wait to serve you again and are excited to continue providing you with the best in medical supplies. Your support means the world to us!”
"Had trouble with 'proceed to checkout' link"
“Thank you for bringing this to our attention. We're sorry to hear that you experienced trouble with the 'proceed to checkout' link. It can be frustrating when technical issues arise during the ordering process. Please check your browser settings or try clearing your cache, as that often helps. If you continue to have problems, don't hesitate to reach out to our support team for further assistance. We appreciate your feedback and hope to resolve this so you can complete your purchase smoothly.”
"I’m confused about the text “cc declined” then I do it again and it goes through."
“Thank you so much for your 5-star review! We're thrilled to hear that your order went through successfully! We completely understand how confusing that "cc declined" message can be, and we appreciate you bringing it to our attention. It’s great to see you persevered and got your order sorted out! If you have any further questions or need assistance in the future, we're here to help! Your feedback means a lot to us! ”
"RELIABLE, FAST SHIPPING, ATTRACTIVE PRICING"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our service reliable and our pricing attractive. It’s our goal to provide fast shipping and great value, and we're so glad you had a positive experience with us. Your support means the world to us!”
"The shop was easy to navigate, had just what I needed at a great price!"
“Wow, thank you so much for your amazing review! We're thrilled to hear that you found our shop easy to navigate and that we had just what you needed at a great price. We strive to make your shopping experience as smooth as possible, and your feedback truly makes our day! Keep enjoying your purchases, and we can't wait to see you back soon!”
"Easy to purchase.
Great product! "
“Thank you so much for your amazing review! We're thrilled to hear that you love the scent and find our product wonderful. It's fantastic that the purchasing process was easy for you! Your support means the world to us, and we can't wait for you to enjoy more of our products in the future!”
"All my wound management materials. After Mohn surgery, you need to be prepared for any problems for the healing process."
“Thank you so much for your amazing 5-star review! We're thrilled to hear that you found everything you needed for your wound management in one place. It's so important to be prepared after surgery, and we're glad we could help you during your healing process. Your satisfaction means the world to us!”
"Easy to find what I was looking for, ordering process was easy."
“Thank you so much for your fantastic review! We're thrilled to hear that you found what you were looking for easily and that the ordering process was a breeze. Your feedback means the world to us, and we can't wait to serve you again in the future!”
"Trouble ordering multiple items"
“Thank you so much for your feedback! We’re thrilled to hear that you had a good experience overall! We appreciate you bringing the ordering issue to our attention, and we’re always here to help make your shopping experience as smooth as possible. If you’re still having trouble or need assistance with ordering multiple items, please don’t hesitate to reach out. Your satisfaction means everything to us!”
A rep from Shop Wound Care, HPFYCustomerCare, has responded:
“Wow, thank you so much for your amazing review! We're thrilled to hear that you find great prices and everything you need with us. Your satisfaction means the world to us, and we can't wait to serve you again!”