"descriptions of product was not very good."
"Use this for diabetic wound care"
"Very Pleased with my shopping experience, items in stock, ease of checkout!"
"too much confusion with ordering on your websiite...Yesterday shipping charge went from less than 10$ TO MORE THAN $30 SO I CANCELLEDD.....TODAY IT ASKED FOR MY EMAIL ADDRESS BEFORE THE ORDER COULD BE PLACED.. THE EMAIL ADDRESS WAS ALREADy FILLED OUT...I DID IT TWICE AND IT WENT THROUGH BUT IT !S A PAIN>!"
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Shop Wound Care, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Shop Wound Care”
"Fast and efficient information. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"sHOP wOUNDCARE IS MY GO-TO SOURCE FOR DIABETIC WOUND PRODUCTS"
"so easy o find what I needed and to order it!"
"Took only a moment to select, order and pay. Couldn't have asked for a better experience."
"Love the prices! Great for low fixed income patient!!!!
Thank you"
"Used to remove makeup and was very pleased. The cost of the gauze is excellent, but shipping cost was much more than the product."
"I have sometimes been able to order this product thru Amazon prime in the past but could not do so this time - not available thru Amazon at this time. Big savings with free shipping on Amazon prime."
"desperately seeking wound care products for my husband's weeping leg ulcers. A visiting nurse had this product and it was very effective. Nurse said that she couldn't provide anymore than the one due to the cost."
"your prices are always way high and your pricing lists is a little confusing."
"Didn't care for length of order form."
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"Website is very friendly!"
A rep from Shop Wound Care, HPFYCustomerCare, has responded:
“Hello,
Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.
We have used your feedback to update the product description. We constantly strive to provide our customers with detailed product information to enable them to make informed shopping decisions. However, human errors happen, and we are thankful for customers like you who take the time to share their feedback that can help us fix those errors.
If you face any such issue in the future, please feel free to contact us by calling us at 866-316-0162.
At Shop Wound Care, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Shop Wound Care”