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Product & services pricing
0.00/5
Chance of future purchase:
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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
0.00/5


Verified
1/5

2004-12-23

"Very disatisfied. 2 weeks after ordering I emailed them to find out if order had even shipped yet (my acct. just said order processed 12/01, the day I placed the order. I received a reply stating my money was being refunded as the item I ordered was discontinued. This info was received only after emailing them. And 2 weeks after the order date. Would definitely not recommend this company."

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Verified
1/5

2004-01-09

"I looked at their website and ordered Versapak Gold batteries. The site showed a picture of two batteries and I needed four, so I ordered Qty. 2.

I was surprised to receive only two batteries and contacted Customer Service. They responded promptly but took ages to send back an RMA number and details. It is now over a month since I have returned the unopened batteries but repeated emails for refund are not yielding any response.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-09-25

"They advertised free shipping for products $25 or more. Well when I first heard that I thought it would be VERY slow shipping BUT it was VERY FAST. I couldn't beleive it. I ordered the product monday morning(1am) and received the package wednesday morning. Awsome company well packaged."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site