"I bought products that were either not available from Staples or were cheaper than Staples. The delivery service was two-days. I found some self locking mailing boxes, a gem for writers who want to send manuscripts to agents or publishers. They are easy to assemble, beautifully designed, in white, solid corrugated construction, large enough for legal-sized paper and can contain up to 200 LBS, a marvelously engineered design. I'm delighted with this specialty item."

"PROS: Pretty easy to get in touch with them - live online chat. I like it. Chloe seems to be the one working this thing. She's helpful and quick, and is able to pass off important issues to her supervisor quickly. Pretty much the only thing I like about this process.

CONS: Here's the story:

I placed an order for a case of a special kind of tape. Advertised as a case of 24 rolls.

After two days, I got an email saying the item I ordered was backordered. So, I contacted live chat to see if I needed to cancel and get the order placed elsewhere, Chloe investigated, and told me that I could not cancel the order, because the item had already been placed for shipping! She apologized, but chaulked it all up their automated system: you know, these things happen! Right! So, the item in fact wasn't backordered after all. So far, a bit bumpy, but all okay.

A few days go by. We receive the case, but only 12 rolls are included. This is when I learned that they don't stand by their product descriptions. I called them to inform them that we only received 12 rolls instead of the advertised 24 rolls, and after speaking to a supervisor, Christie S. in customer service told me it was a listing error and there was very little they could do about it. They wouldn't refund the rolls I didn't receive, and they wouldn't send out the missing rolls. They offered a small monitary discount, not even close to the cost of the missing rolls, or offered a return. We need this tape! I don't have the rolls I need on time already because of their error - and although they offered a return of the item, we have already started using the tape. I am appalled that they refused to stand by what they sold me in the product description. They admitted their own error, and then refused to rectify the situation by either completing the order, or refunding me the half that were missing.

Now, I'm stuck. I'm going to take their ridiculous monitary discount on the original case, but I now have to buy a completely new case from them (of 12 rolls, even though their description still says 24 rolls/case). I can't tell now whether I could have purchased 24 actual rolls elsewhere because instead of buying a case of 24 like I wanted to in the first place, I'm stuck buying 2 cases of 12 from these nincompoops, becuase of their errors and their unwillingness to reasonably complete this order.

Terrible. Either buy from someone who will stand by what they sell you, or verify every single case quantity you put into your cart."

"I had a very good shopping experience, and Shoplet makes it easy to reorder the same items again. I also appreciate the promotional discounts."

" They shipped a wrong item for one of my items. It was returned right away. After several phone calls and several emails with no response, trying to get what I paid for, I decided I better get a refund through paypal. I'm glad I paid with paypal."

"Amazing shipping. Placed an order thursday afternoon. They gave me priority shipping at no cost as a thank you for prior orders. Received the package Friday morning."

"The item sent was different than the item ordered and had a different stock number on the box. Because we needed to use the item (a utility cart) immediately and the item was acceptable even though not what we ordered, we kept it and did not report the error to Shoplet. We would have preferred the item we originally ordered,"

"I enjoyed shopping with your company. The desks I ordered were just as described on line and exactly what I was looking for. They were reasonably priced and I even got free shipping. They shipped when you said they would and I got them before I thought I would. They were in very good condition and easy to assemble with no parts missing! Thank you very much for the fine service and terrific products. Jean Habich
"

"Excellent variety of products and great prices. Highly recommended"

"Prices and rapid processing of orders will continue us as a committed customer"

"Shoplet's prices and quick delivery time are 2 reasons that I use them regularly."

"This is a great company to do business with. I started doing business with them because they had the best price on what I needed for my business. Now, and it's been about a year and a half, I buy from them because they make it so easy. The 2 times I've had to call them, they answer quickly, speak English well and pleasantly, and have been very helpful. "

"Every time I have ordered from Shoplet.com I have been 100% satisfied with both the merchandise and the prompt delivery.

NEVER A WORRY!

I wish I could be this happy with all (internet) vendors."

"Absolutely horrible service. Paper was delivered in shambles; took days to get a first response. Now weeks later still no resolution."

"Lied, the product they advertised and pictured was not the one sent. Their response is "it is not our fault" well I disagree and believe if you are honest you stand behind your advertisement and make it right. I have read a lot of reviews and it seems this is not the first time they misrepresented what was actuly going to ship. DO NOT USE THIS COMPANY!!!!!!"

"Worst company I have ever ordered from. Web site ad said item in stock with 12-17 day delivery. After 31 dsys I received the wrong item. Shoplet.com said I must pay return shipping because of "customer error"/ My credit card was charged the day after I placed the order. Problems are still on going.
Nothing more than an Internet SCAM"