"The CSR replied to me much sooner than I expected. She walked me through the process and it was painless and easy. I wouldn't hesistate to order again.
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"Great price for items, fast processing, fast shipping. Will definitely give them another order in the future."

"Very pleased. Good price, product shipped quickly, well-packaged. Shipping and handling prices very reasonable. Got just what was ordered."

"This company failed to ship a product I ordered and was charged for; when I called, I was told that the order was cancelled because the distributor would lose money from the shipment at the adverstised sale price - I received no e-mail notification. It's almost a month later and my credit card has NOT been credited the original charge. This is a plain and simple case of fraudulent activity by this company and I will be filing a complaint with the appropriate Federal and State agencies."

" i did my homework... checkedseveral seller's... checked e-bay,looked at used/new option's... and it came down to shopperwiz.com as the best choice.... i thought anyway.
shopperwiz held my transaction for 10 days before sending me my item. on the second day i called and asked why it wasnt sent.. they said thay would, fifth day i sent in id opy as asked... 7 day sent in another email complaining....tenth! day finally sent... so u deside is this poor service? ... ps. i baught a 60$ new audigy2 value hasnt even arived yet...grrr!!!!!!!!!!!!!!!!"

"Placed an order for a battery online, checked the website on the Sunday following and it had a tracking # posted - GREAT I thought. I was able to rest assured that some of the negative comments here wouldn't pertain to me.

I track the package, and it simply states that the package information was transmitted to Fed Ex - which essentially means the label was made. So I waited until Monday to track the package again, still no information.

I called Shopperwiz, and to my surprise someone answered. I explained to him the situation, and without getting any further information about my order (didn't even ask my name or the order #!) he put me on hold. Waited for about 15 minutes, called back again - immediately put me on hold again.

I still haven't heard a single thing about the status of my order, am very very disappointed and will NEVER shop here again and completely advise people from doing the opposite. If only from the fact that their customer service is extremely sub par."

"Excelled in order processing. Products delivered in record time. Shopperwiz used FEDX ground over UPS which is a definite advantage. Prices for products charged as advertised. I will definitely do business with this outfit again."

"Tried to order an Adaptec Video Capture USB device. Put in my credit card info, and on the next page they said they don't accept MBNA cards! I've ordered stuff online for years, from dozens of vendors, and none have made me jump through as many hoops as these guys just to place an order. They say it's all in the name of security, but the fact that they don't operate like other merchants makes me more suspicious of them, not less suspicious. This place just sets off alarm bells in my head.
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"I was very impressed with the fast delivery of the computer case I order. Places an order on Monday morning and by Tuesday afternoon I had the case in my office. I thought with ground shipping it would have taken a lot longer, but it didn't. You have a very satisfied customer! Will definitely shop again with this site."

"Don’t shop here unless you feel like giving shopperwiz a zero interest loan. On September 17th, 2004 I tried to buy some compact flash which showed 387 in stock. I purchased it within seconds and the next day I received this email, “'Unfortunately, by the time the order went through the fraud control and credit card verification process, the product ran out of stock.” So I email them to ask if my card will be charged while I’m waiting for the card to come back in stock. Their reply, “no it will not be charged, only when we process you'r order…” Now, the key word in this sentence is “process” which really means they’ll charge you when they feel like it. It doesn’t specify “shipped” or anything else. As far as I know, they could “process” it for a year. I kept waiting for my compact flash to arrive and on Sept 22nd, 2004 I see that my Visa is charged the full amount. I check my order status and it claims, “order is being processed” whatever that means. On Sept 27th, 2004 I still haven’t received my compact flash, so I email and ask what has happened to my order. No response. My order status on their website still says, “order is being processed.” You get the idea. On Sept 29 I call to enquire about my order. After being on hold for more than 40 minutes (they don’t offer any toll free “customer service” numbers) I finally get a human. A woman asks for my order number and puts me on hold for another 15 minutes. She comes back on the line, “oh, do you have a pen handy? I’ll give you your tracking number.” I don’t want to write down one of those huge numbers and ask that she email it to me. She verifies my email address and says it’s on the way. Never happens. On Sept 30th I email again asking for my alleged tracking # and get this response, “Since new availability prices and conditions are unknown at this point, your order was automatically cancelled by the system.” What the ???? I try and email other shopperwiz email customer service (I use the term loosely) and demand that my Visa be credited. They claim, “it was credited 10 minutes ago.” As of Oct 3rd it’s finally been credited, but I guarantee they never would’ve credited it unless I complained. Moreover, for entertainment, I also checked the current price of the compact flash I ordered. It almost doubled! I guess, they just drop the price to get people to bite and then take their interest free loan. When you call them on it, they nonchalantly brush it off as an honest mistake. Which is really a long string of so-called, “honest mistakes.” “Honest” I seriously doubt they know the meaning of the word. I can’t wait to see their lying response to this post. Should be entertaining.


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"This company committed false advertising. They advertised a product as a ten-pack, sent me one, and refused to make good on their agreement. To make matters worse it took me nearly three weeks to get ahold of them. I left messages, sent faxes and emails. Finally I called during off hours and happened to reach someone. I will never do business with them again."

"Did not hear from them regarding order cancellation. Received parcel on the next day now am slapped with a 20% RMA service fee. (Item is unopened)
Phone number in business hours goes to voicemail continuously.

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"Product shipped same day (actually, within 2 hours of my order) and arrived a day early. They had the best pricing I could find out of any vendor. Couldn't really ask for anything more."

"This is the second order in the past two weeks that there has been a shortage with my order. Last week I was billed for 2 items, but only received 1 and Shopperwiz basically told me I was out of luck. This week, one of the items I was billed for didn't even show up on my packing slip, yet I was charged for it when I ordered it!! Therefore, not only is their shipping horrible, but so is their customer service."

"Great experience. I ordered a leather case for my canon powershot s500 digital camera. The case arrived to my door 2 business days later new in box and in perfect condition. Although they didn't send me a tracking number by email I was able to find my tracking number on the website."