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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2002-05-29

" Recently received my 3rd order from Sidewinder, with the same results:
* Very fast service
* Personal responses
* Honest shipping rates
* Get everything I ordered - and it's all great stuff!
* Happy, happy, happy! :)


(previous order comment)
Return customer, same FAST FAST service, cheap *honest* shipping price, great products at great prices - got some fans, screws and heatsinks. Happy! Happy!
"

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Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
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Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
Customer service being trustworthy
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Product Returns/Refunds/Exchanges
N/A

5/5

2002-05-01

"Great Company"

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Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-04-26

"Great company to deal with. I've ordered from them numerous times, and in each case the order was processed and shipped in a timely fashion. Beyond that, they have good prices and very reasonable shipping fees.

I have no problem recommending this company to anyone.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-04-01

"Excellent place to do business with. Fast low cost shipping with no hassles. I would recommend them to anybody."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-03-29

"Very good place to buy computer parts. I've bought many high quality fans from these guys and I have nothing to complain about.

And the other very cool feature they have is a "listening room" for their fans. Recorded mp3's for all of they're fans so that you know how loud they are.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-03-28

"These guys are one of my favorites due to excellent service and great delivery times. Also they ship free to APO/FPO - Military addresses. Will always order my cooling goods here."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-03-12

"Excellent service and exceptional site. Ordered a few on-line parts for a new case to mod. I'm happy. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Overall technical support

5/5

2002-03-12

"If you are a computer modification enthusiast this is definitely the site for you. Side Winder always has hard to find items. They have the only Swiftech store on the net to my knowledge. All of my orders have been processed and shipped rapidly. Delivery time is excellent as well."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site