"Gary Stofer called me to answer some questions about both the MCX462+ and Smart Fan II, as well as shipping prices. His estimate of the shipping costs were a tad low, so Gary went the extra mile and included insurance at his expense to make up the difference. My parts arrived on time and packaged to withstand the trip. Besides the personal service, his recommendations are running an OC AMD 2100XP @ a frosty 38C! Now that's service! His prices and overall service can't be beat...look to Siderwinder Computer Systems last and place your order with complete confidence!"

"My first experience with Sidwinder Computers was one of the best ones that I've had with an online vendor. I ordered a bunch of rounded cables the one day. On the next day, though, I realized I forgot to order a part that I'd need so I went through with another order. I then got an e-mail from Gary and said that he merged the orders into one and used the extra shipping charge to insure the package for me which was both a surprise and a pleasant experience. Everything arrived well packaged and ready to go. They have a great selection of rounded cables at very good prices. Too bad I don't have a window on the side of my box. The cables really do look pretty cool."

"Great Customer Service. Great Prices. Great everything. I like the idea of ordering just the Heatsink then adding on a fan. My only complaint although it doesnt effect my scoring is that they dont have a 800 number but other than that they were great. I did shipped 1-2 buisiness day and they didnt ship it out till 8 that night. I emailed them and they called me personally at work (gave the number in email) and they informed me that the item was shipped late and that he could refund half my shipping. Just Great. Recieved the product the next day. The Shipping label said $21.05 and they only charged me $17.88 on the checkout. So they charged me less then they paid to ship it(1-2 day shipping US postal). Only got half of the $17.88 back guys but that was great. I DEFFINATELY RECOMMEND THESE GUYS GREAT PRODUCTS, GREAT STORE."

"I placed an order on October 6 and was notified that it was shipped the following day. The customer service was excellent. I've emailed them with questions about the order that I placed and they responded promptly and courteously. The item was very well packed. The prices were great.

The only thing that I did not like was the shipping method, via USPS. I would have preferred FedEx or UPS.

All in all, Sidewinder Computers is a great company and I will buy from them again."

"Excellent prices, and reasonable shipping rates. Had a problem with a cable I had ordered, and there support people worked with me to find the problem. When no solution could be found I was able to return the cable for a refund with no hassle. "

"This was the first time I purchased something from SideWinder Computers, but it definitely won't be the last.

My order was shipped on the next business day, even though the billing/shipping addresses did not match (most companies delay the order by at least one day).

Some of the reviewers here have pointed out the fact that they only do USPS shipping. Frankly, I don't care. USPS Priority Mail shipping is faster _and_ cheaper FedEx Ground or UPS Ground. The stuff I ordered was very well packaged. Also, SideWinder Computers clearly states that they do not profit on shipping . This is true, as they clearly show how much they charge for USPS Priority Mail shipping.

Overall, no complaints. Although they are a specialty shop and thus have a (comparitively) small inventory, what they specialize in they have lots of. Where else will you see not only a display of all Delta fans, but also an mp3 you can download and listen to the sound that your fan generates?

Real-time order tracking, very quick customer service. Will shop here again, if I can..."

"Purchased a Swiftech QPower case w/ a PSU. Sidewinder was prompt in processing the order and had it out the door quickly. Received the case via USPS (very slow but that isn't there fault). Shipping was cheap and their prices were good. They definately went the extra mile for me by installing my PSU for me and sending me hand typed e-mails letting me know my order status. I will use them again."

"First time trying it, package got here in 2 days, no complaints."

"Great! Was very pleased. I have ordered from them twice and from these experiences I will order from them again. My order was shipped right away and it came packaged nicely. The products are already in my computer and I am happy. Great order system. "

"It’s not often that you really get chance to really test the customer service of a company. But when my package was lost in the mail I was given that opportunity. From the initial e-mail customer service was grade A. Sidewinder genuinely wanted to help. Where as most companies just say they want to help.
(I work in customer service and this is a big plus)

Sidewinder was good enough to reship the package for me, this time with signature confirmation. In conclusion I have to say that Sidewinder is one of the best companies I have ever used. I will be shopping there again and I would recommend them to anybody.
"

"Great website for your computing needs. Great customer service, even better prices. Shipments are sent FAST, order completion is FAST, great site to shop at. I've purchased a lot from this website, and will purchase even more in the future. Gary from SideWindercomputers.com is a great fella to talk to. Overall, i give it a 10!"

"Absolutely flawless customer service,
great selection, fast order processing,
and fast shipping! I ALWAYS appreciate
and respect a reseller who takes the time
to return phone calls and email inquiries
and this merchant did just that -- and
quite promptly.

I placed an order for Arctic Silver thermal
paste and for 6 rounded cables on a Friday
afternoon. The order was processed and shipped
the SAME day. I received the package
USPS Priority Mail the following Monday.

Packaging was professional as well as the invoice.
I can't say enough about how nice it was for
a smooth transaction. Highly recommended
reseller."

"I bought a GF4 cooling kit. The speed of the shipping with these guys is outstanding! I recieved the product within 2 days of placing the order.

I was charged $5.75 for shipping, but the sticker on the USPS rate said $3.85, I emailed their customer support and they refunded me the difference, they did it also in a friendly and professional matter. I would do business with them again."

"Reliable outfit."

"I've been ordering case fans and heatsinks from this company for the past year. My orders have always been processed and shipped in a timely manner. Shipping is cheap, because they use USPS, but it's okay since I'm not ordering something super delicate like a harddrive. Great company and great prices. Don't know about customer services, though - I haven't had to deal with them, yet."