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Verified
5/5

2004-04-09

"Recently built a new pc with AMD XP2800 processor and Asus motherboard. After pc was up and running I discovered I had a heat problem. After some research on the web, I decided that the Silenx 80MM fan was my best choice to replace the stock case fans. Carefull record keeping before and after shows a 5 to 7 degree drop in temperature and also a drop in noise.
When you can get both less noise and heat, that is a WIN WIN solution.
"

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Verified
4/5

2004-04-09

"I sent an e-mail request to an accoustic specialist and was helped by Mike Marco. After exchanging a few e-mail correspondences, I was able to make the best decision at my present budget level. The noise level of my Micron Millenia TS was irritating enough to leave my ears ringing on some evenings. I replaced one 92 mm fan with two Silenx 92 mm fans, and the unit is appreciably quieter.

One of the fans was mounted flush to the case. It would be convenient to have a gasket purchase option, since the silicon damping nubs had to be removed.

You could also have an exploded diagram of possible installation scenarios on your web site. It wasn't ustil the rear case fan was instlled into the plastic housing that I understood the function of the damping nubs.
"

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Variety of brands and products offered
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Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
Resolving problems
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Being trustworthy
Being knowledgeable
Overall customer service
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Verified
4/5

2004-04-08

"Your PSU's are great - very quiet. I am impressed with how quickly I got my order. My only complaint is that the shipping was quite high. Your website listed USPS ground as being about the same price as Priority Mail, which doesn't make sense. furthermore, you charged me about $4 more than the actual shipping charge."

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Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Verified
5/5

2004-04-07

"I am very satisfied with the quality of the products which I recieved. One item of note, though, I purchased the VGA cooler. Upon reading the documentation, it clearly states that for certain video cards, you MUST use the Zalman attached fan accessory. It would be very helpful if you had this on the website to indicate that this might be necessary. Also, if you sold it as an option that would be good too."

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
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Verified
5/5

2004-04-07

"Website is well-designed, order process was easy. The fans arrived promptly (2 days).

Blessed silence! The fans I replaced were somewhat noisy and because my case has a silly plastic window on the side panel, their vibration caused all sorts of rattles and resonances. Since I installed your fans, I haven't heard a buzz or a rattle. A great product!
"

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Verified
5/5

2004-04-04

"Service was prompt and product delivered well packaged quickly."

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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
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Verified
5/5

2004-04-03

"Prompt shipment and a quality product. Their fans are exceptionally quiet. A great buy."

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
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Delivering products damage free
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Verified
5/5

2004-04-03

"Great products and fast delivery. I ordered on a Sunday night and had my order on Tuesday. I will buy from Silenx again no question about that.

I bought a Silenx Pro 350w power supply, MCX462-V HSF Combo, and 2 80mm thermistor fans. Now my PC is so quite all I can hear is the hard disk.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
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Verified
3/5

2004-04-02

"The order was filled quickly with the package received in 3 days. My complaint was the heatsink I purchased was not well protected by the styrofoam "peanuts". The pins on the heat sink were slightly bent - I bent them back to their original shape.

The shipping costs were extremely high. Silenx should be able to negotiate better rates - I believe they make a little extra money here.

The power supply is of excellent quality. Heavy and as advertised "extremely silent".
"

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
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Delivering products damage free
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Verified
5/5

2004-04-02

"Your fans have the best decibels per cfm on the market! "

Detailed Review Benchmark + -
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Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
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Verified
5/5

2004-04-01

"Before placing my first order with SilenX, I called to ask a few questions about their products. The fellow I spoke to was polite and answered all of my questions about their power supply and fan lines. Based upon other website reviews of their smaller and less expensive power supplies, I decided to purchase their largest (and most expensive) power supply (SX-6014AB - a 600 watt monster weighing in at 6 pounds)for my water cooled dual Xeon system. Frankly, I didn't have much choice since this and their 550 watt psu were the only ones with 24pin/8pin/4pin motherboard power connectors - a necessity for a dual Xeon motherboard setup. I also purchased three of their fans: two 80mm fans (with thermistor control on a 14" wire); and one 120mm fan rated at "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
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Verified
5/5

2004-04-01

"Silenx products are a godsend - and I have a great respect for a company that takes the time to contact a consumer if something doesn't seem right with the order. I also appreciate the fairly rapid shipping of my purchase."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
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Being knowledgeable
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Making decisions on their own
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Web site being easy to use

Verified
5/5

2004-03-31

"It's really quiet, but not much documentation.
So I almost missed the arrows on the fan.
Still, will buy the next time because the product
is really what I'm looking for.

"

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Verified
5/5

2004-03-30

"Purchased 1 SX-060-12 SilenX 60mm 12dBA Fan and 4 SX-080-14T SilenX 80mm 14dBA Thermistor Fan.

Extremely pleased at the lack of noise... They are quite indeed...

Regular USPS shipping, ordered on a Friday from California, arrived Monday in Colorado.

Order confirmation EMAIL, Processing Status EMAIL, Tracking Number EMAIL. It does not get any easier.
"

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
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Making decisions on their own
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Overall web site
Web site being easy to use
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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services

Verified
5/5

2004-03-30

"Very good and quiet fan ! The product got here within 2 business days ****"

Detailed Review Benchmark + -
Overall quality of the company
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Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
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Resolving problems
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Making decisions on their own
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Being easy to reach
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Being knowledgeable
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Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability