"Awesome Support And Packaging And Etc And Peter Is Cool And SilenX Cool And Everybody Is Cool And I Recieved Everything On Time And Everything Works Ghetto And You Must Buy More From Them Cuz They Is Coo And Im Coo Too."
"Right after placing the order I moved and had my mail forwarded. In the process the post office lost my order. Silenx was great, after I let them know they sent out a new order the next day.
Today the fans got here and now I'm as impressed with their products as I am with their customer service.
Now I turn on the computer and I can't even tell it's on. Now, instead of the CPU fan the hard drive is the loudest component in my computer."
"I can't believe it arrived USPS in 2 days. Thanks.
Vince"
"Very excellent stock, all reviews on the web are very good. Needs to establish more distributers/resellers especially in Australia as I'm paying AUS $55 just for the postage.
Brendna"
"Excellent service, answered all my technical questions promptly. Received order in a timely manner. Product operates as described, super quiet and stable."
"Items were shipped quickly and packed very well. Shipping charges were accurate and excessive. Excellent overall!"
"Ordered tuesday delivered thursday by USPS standard shipping.
My only complaint is no order confirmation e-mail. You can go to Silenx site & look up order for tracking info. Tracking # is useless with USPS though, the order is sitting here on my desk and the USPS site still says they have been notified that the order will be shipped."
"Nice courteous sales person, willing to
credit $5 for a coupon that I forgot to use prior to the purchase
Continued to deliver superb products"
"I installed 3 SilenX fans into my computer, to replace the 2 already installed. After installation the noise level has halfed, even though I installed an extra fan. Great job! The order processing and shipping was very quick too."
"I am happy with the speed of the shipment. But, the fans itself, was not up to my expectation. It is quiet when the case is cool, but after 30 mins, when the system gets hotter, since the fan doesn't quite move enough air, and as a result the fan speeds up creating more noise. I am not completely dissatisfied, but was expecting a quieter fan.
A suggestion I could offer is, display that your shopping cart / credit card information is secure. I have read a forum, and the reason, that person decided not to purchase from silenx is because he thought that checkout was not secure. He was afraid to enter his CC information through this. If you let the users know that the last purchase part is secure, I think you may get more customers.
Thanks
Thai Truong"
"Fantastic company, great pre/post-sales support and great products !"
"Extremely fast shipping and excellent customer service. Their stuff is pricey but worth it. Especially for their power supplies."
"Great service, excellent product, fast delivery! Plan on purchasing more from Silenx..."
"Just got these 2 fans and they are nothing short of amazing. These things roxor my boxors and I just ordered a silenx psu now to complete my ultra quite pc. After having a box with a few deltas i gave up on the loud pc i found myself using my laptop more because i could think. Well now i use this pc as my main pc since it quit, hopefully with this new psu it will be silent!"
"I bought a 300W power supply, Athlon XP heatsink, and one 80 mm case fan. The order was shipped out in a few hours after I paid. E-mail confirmation was sent to me from Silenx right away. After I received it, Silenx tech support answered my e-mail questions within a couple of hours. The products do make my computer much quieter. I would definitely recommend to others."