"The service provided by this company was just amazing. The prices are unbeatable, and the customer service is top-notch. I expected my order to arrive in a week or so, but nope, it was on my doorstep in TWO DAYS, remarkable! This company sure knows how to take care of their consumers. I would recommend silenx to everyone."
"Oh man, such a class act company. Quick replies to e-mails, and a godsend to other Canadian customers like me (they list their shipments as commercial samples, so no customs taxes.)
That's just the service though. Their products are simply amazing. I was going to order some Pabst fans, but SilenX's are quieter (very impressed), cheaper, and better (way more CFM compared to any other fan of their silence.) Plus, they're ball-bearing fans, so they'll last longer than most other silent fans, which are sleeve bearing.
The 350 Watt power supply is damned quiet and rock solid. I don't have to think twice about buying from SilenX again."
"So, I currently have a Vantec "Stealth" 520W powersupply in my rig. Unfortunately, by "Stealth" vantec means "gale force winds" - the powersupply is responsible for an easy 60% of the fan noise my computer makes. So, while it has served me well otherwise, I decided it was time for a more livable overall sonic computer experience.
So on Aug 4, I order a SilenX 550W < 16dBA powersupply. It got here early afternoon on the 6th. It was well packed, and since (I assume) SilenX was out of stock of the "
"Excellent supplier.
Wanted to purchase one of their SilenX power supplies but I live in the UK.
It was no trouble for them to sort something out for me, with a discount on shipping to boot.
E-mails are responded to quickly, I would recommend this supplier to my friends."
"I have placed three orders with SilenX (Services). To of those have been completed without a hitch. "What of the third" you ask? A small error on my banks behalf created a minor dilema for me, which involved my newly registered address in Florida. Now only did SilenX and their superior staff contact me about this information, but they also took the time to keep in touch to make sure I felt confident in placing my order with them thereafter (not soliciting, but rather a "Just checking in" sort of deal). The friendly, well-spoken, and knowledgeable sales staff and customer care professionals truly seperate this provider from the rest. As a professional myself, I look for the best, because I strive for my best. With SilenX, look no further."
"Quick replys to emails, nice site, good products, online ordering didnt seem to work with billing address different to shipping address, otherwise excellent!"
"This is one of the best companies I've dealt with, plus they offer great support!"
"I bought from SilenX specifically for the noise level, and i have not been disappointed. Both fans and power supply are so quiet that I literally cannot hear them, and they do and excellent job of powering and cooling my system. The only complaint I have about my system now is the noise level of Intel's heatsink fan."
"One of the best experiences with promptness when an issue arised with my Bank of America issued Visa gift card. Matt Marco in the sales department specifically was helpful in notifying me and helping to resolve the discrepency. I would recommend this company to others."
"Very easy online ordering. I've wrote a lot of e-mail with Marco and the replays were fast and usefull. They made me a better shipping price than the web price (UPS) for sending the product to Spain. Great service, keep doing right!"
"I found the product through a recommendation on Ben's Bargains. Ordering was easy online. However, the link to PayPal might need a little tweeking. When I completed transferring fund through PayPal, the computer attempted to bounce back into the Silenx website and had a problem with the Silenx security certificate web address not matching up with the PayPal address. The Shipping was fast. The product looks good - exactly what I wanted to order. I'm not sure how to install the case fans, however, I am sure I'll figure it out. No instructions for installing the case fans were included. All in all, I very positive experience."
"Prompt shipping (free upgrade to 2nd day priority!) and excellent packaging. If the actual product (silent PSU) turns out as advertised, I'll order from them again in a heartbeat."
"I ordered a IxtremA 350w 14 dBA Active-PFC PSU from Peter Kim and it was very easy. My hats off to Peter and his staff. He was very fast in replying to my e-mails, sometimes even 5 minutes later. I received the order about 4 days later and it was in perfect order. The power supply is VERY quiet and it's just awesome. I had a incompatibilty issue with my Radeon 9500 Pro card and the PSU because of the power requirements of the video card. Peter is sending me a redesigned PSU at no charge and I am just waiting for that to arrive. All in all, a great investment and I will definitely shop at SilenX again. In fact, I just put in an order for a heatpipe :)"
"GOOD COMMUNICATION - HELP WITH INTERNATIONAL ORDERS"
"Exceptionally receptive service. I recently placed two orders with them. The first order was for the 300w 14db PSU. Since it got lost in the mail, they upgraded it to the Active-PFC version for free, and sent the new one via 2-day priority mail.
Unfortunately, the Active-PFC PSU had a problem with coil whine, because I am on a noisy dormitory circuit.
I contacted the company, and Peter gave me a discount on a new non-Active-PFC PSU (I am giving the old one to a friend; he won't notice the whine because his computer isn't totally silent.) Furthermore, Peter also pricematched with another store for a Zalman CNPS6000-AlCu heatsink.
In summary, this is a wonderful store. I will be referring silenx.com to my friends, and will not hesitate to purchase from them again. Their PSU's are incredibly quiet!"