"Extremely rapid turnaround and shipping time on above order. Poor response to request for RMA exchange for previously ordered 40mm Silenx fans whose specs were incorrectly posted on website at the time I made purchase. (silenX.com corrected website after I Called them, but don't seem to want to send/exchange correct 6cfm fan now that it is available!)I have given Silenx excellent scores previously, but now bad experience with their RMA system."
"Nice fans. Good job.Rapid fulfillment. Well done.
Will stock to replace my client's fans in the future. Worth the small premium in price.
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"I found out about silenx from a friend who swore by these fans as quiet, but still moved a lot of air. My computer sounded like a jet engine, so I bough a few fans and a heatsink. The noise level dropped dramatically!! I am very happy with their products and will probably purchase another fan for my computer. Thank you!"
"I've been very happy with both Silenx's products and their service."
"Good work for SilenX... The delivery was quick and fast, very fast...My order was well rsp.
Thanks
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"Great product. Fans are noiseless and flow enough air.
The website is easy to follow and orders are easy to place.
FPO AP addresses are included to further increase the ease of placing the order and ensuring that I am not overcharged for shipping."
"This was one of the best buying experiences I have ever had. They shipped the product out very quickly and I received it within 2 days. I had a problem with PSU and they immediately helped me without any problem. The tech support even answered the phone on the 2nd ring both times. Very impressive."
"Good customer service, quick delivery.
SX-092-09 fan is very quiet."
"The fans arrived promply, and as ordered. However, I must say that for fans rated at 14 dBa, they are pretty noisy."
"Quick effcient approval and delivery. Excellant display of items and services. (including online system recommendations for product to purchase)"
"Heard they were the quietest-and they are very quiet. I wanted to re-fan my machine and couldn't find anything else close to their specs.
I question whether cfm is up to ratings-playing with a couple other fans they just didn't seem to blow as much, and my temps are up 10C even though ratings were comparable with a Panaflo I was replacing. I could have stepped up to the next cfm had I known.
Easy to order, very fast shipping, well packed. Expensive enough I'd still comparison shop pretty seriously. "
"SilenX has a very nice website and great customer service to boot! They offer an excellent service; you can email them with your system info and they'll reply with their recommendations for proper cooling- (I received a reply within 5 hours)... But- I had more questions so I called, got a (knowledable) rep right away who answered my Q's and said my order would go out that very same day. Next morning Voila- all my shhhh... silent fans AIPO (arrived in perfect order). :)"
"I heard of SilenX fans from a review, while I was trying to find the best balance between noise and performance. This system was for a college student and I was certain she was going to have to share a room with someone, so silence was of the utmost.
I had tried other low-noise fans before and was disappointed, as they either were very audible or they simply did not push enough air to adequately cool.
To make a long story short, I tried these fans and I have to say, we were not disappointed! The rubber mounts included with these fans is just great and further reducing any possibility of noise. Yes, the fans are a bit expensive, but I'm building a second system for another student and I find myself coming back to them, so that has to say something.
As far as shipping and confirmations; they are fast and reliable... again, I only wish their products were a bit more competitive (price-wise), as it does hurt the wallet. Overall I would highly recommend their fans!"
"Silenx Rocks! I can't believe the insanely fast response and shipping. I ordered my fan on monday, had it USPS on wednesday. That's increadable.
The fan, also amazing. I bought a 92mm 14db fan to cool my hard drives and I have to say, it's exactly what I expected. Cool and quiet.
One thing that might be nice is to include directions on the rubber fasteners. I figured it out in a minute, but wondered if I fastened them correctly. Those are really cool as well.
I couldn't be happier! Thanks Silenx!"
"Very easy ordering process. Shipping was very prompt. SilenX even responded to a couple of e-mail questions I had asked them. Very easy to work with, and will buy from them again when the time comes."