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Verified
5/5

2004-11-01

"I purchased the silenx 120mm fan for a stero cabinet cooling application. Tried other fans but the 32 DB noise was unbearable. The Silenx was perfect, only 11DB and a total of 40CFM as compared to the other noisey 30 CFM fans I tried.
Great product, highly recommend it. PS The internet puchase was fast and easy--received the fan within 3 days using ground shipping--great experience overall.
"

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Verified
5/5

2004-10-30

"Awesome products! These fans are top quality and super quiet! Worth every penny. I had some technical questions before placing an order and their customer service was top notch. "

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Verified
5/5

2004-10-29

"I ordered a power supply from SilenX on November 11th and it was delivered the 14th. Their speed of service, helpfulness and competency is truly amazing. I plan to order from them again and would not hesitate to recommend them."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
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Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
4/5

2004-10-28

"website initially had errors preventing ordering. Upon retry several days later, order was taken."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Ease of checking delivery status
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Delivering products on-time
Being updated on the exact date the delivery was sent
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Delivering products damage free
Overall technical support
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Being easy to reach
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Making decisions on their own
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Overall web site
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Verified
5/5

2004-10-28

"My experience with SinenX was excellent! Easy to use website, best-in-class products, economical shipping options and speedy order processing time."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Ease of checking delivery status
Overall technical support
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Making decisions on their own
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Being knowledgeable
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Resolving problems
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-10-28

"Thanks for the supersonic shipping, will buy from again... God Bless!!"

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Verified
5/5

2004-10-28

"the quiet fans are really quiet, and they shipped quickly!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
N/A
Is trustworthy
N/A
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
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Being trustworthy
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Overall web site
Speed of web site
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Web site reliability

Verified
5/5

2004-10-27

"Wonderful experience! I ordered a bunch of stuff at the same time from 4 different places and I received my fans from SilenX two days before any of the other 3 places. SilenX did not even ask me if I wanted to pay extra to process my order faster. FAST from web to the front door."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-10-27

"Quick shipment. Very quite fan.
.
"

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
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Is consumer focused

Verified
5/5

2004-10-24

"I ordered a 400w SX-4014P Power Supply and was very impressed on how fast I got it and how great the quality of the unit was. I didn't think I'd ever have a power supply that I couldn't tell was running or not. It is silent!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-10-21

"High qualty customer support, very fast processing and shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
Resolving problems
N/A
Being knowledgeable
N/A
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-10-20

"Helpful technical support, prompt shipping, merchandise exactly as specified."

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Is easy to do business with

Verified
5/5

2004-10-20

"Excellent service. Fantastic product. Very very satisfied."

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Verified
5/5

2004-10-19

"Fast delivery of VERY quiet fans (sorry for shouting, the fans are so quiet i could have whispered!)."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-10-17

"Great service, fast shipping! The fan worked great, and I'm happy that I went with SilentX."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with