"Just wish you had more sizes and dress clothes styles"
"do I get the 10% discount from the order I just ordered from catologon internet
"
"You efficiently sorted out a shipping problem with my last order. I really appreciated your follow up. Tx."
"Great coupon and very efficient to have it sent right away. Nice photos on your website make it easy to buy for parents."
"quick and easy to use/great shipping options"
"Caring for an incontinent elderly parent with severe mobility issues is difficult but is made easier with the soft, comfortable adaptive nightgowns. She has 4 lighter weight and 2 warmer ones that hold up great through many trips to the laundry. "
"Good online ordering experience. Smooth, efficient interface on website. Pertinent information on products easy to find."
"Easy online experience and a wonderful line of clothing that suits a growing need . Thank you!"
"Bought these shoes before, they wear well but the velcro wears out. Good value!"
"Ordering was easy, product availability excellent., very reasonably priced. Free shipping based on order appreciated! Can’t wait to receive items!,"
"I ordered a pair of slacks for my mother, Before long, my mother went into palliative care. The slacks were still sellable within the season, still had the tags on them, were not even tried on. Due to the fact they were beyond the return policy, the company refused to allow a return for the slacks. For a company that caters to an older generation, or clients with medical issues, you would think they would be more flexible. I most certainly will not recommend this company since I don't want anyone to get left the way we were."
"Disappointing i joined and should have a 15$ off coupon but even though my order was substantial i was told i could not use the 15$ off with free shipping. "
"I understand that the clothing is different to fit the need of some patients, but I found some items a little pricey. Some of the clothes looks really nice in the pictures... I hope they are just as nice once my mother receives them."
"My mom absolutly loved them -she has feet that swell a lot and has a terrible time finding shoes that fit. Service was quick and very helpful. I highly reccomend this company!!"
"Not all people who require open back clothing are old and want polyester multi coloured clothes. My grandmother would have loved these items but my sister who has a brain injury would not. There are very few choices in the Canadian market for women who require open back clothing and almost none styled for non-seniors. I think I’ll have to start buying from Reitman’s and have a tailor modify the back... sorry but I thought you should know you’re missing a big market here. "
A rep from Silverts.com, Redacted, has responded:
“Hello,
We are sorry you are not happy with our return policy. We do allow 45 days for exchange or refund. And at times we are flexible. Unfortunately your order was placed July 2017 which is well beyond the 45 days.
Kind Regards
Madonna”