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Chance of future purchase:
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2018-02-12

"Very quick and easy to use site + you have help right there. Nothing is so frustrating than completing an order only to have a problem sending it. With no help most times I just give up."


Verified
5/5

2018-02-12

"Wheelchair pants were perfect!"


Verified
5/5

2018-02-12

NICE EASY TO USE WEB SITE

"THE SELECTION OF FOOTWEAR IS EXCELLENT.WEB SIT VERY EASY TO USE .I LIKE THE FACT THAT THE COMPANY IS A CANADIAN FIRM"


Verified
5/5

2018-02-11

Happy

"We ordered our mom some adaptive clothing and are very pleased with the styles and quality of the clothes. "


Verified
4/5

2018-02-11

"Glad to find shoes that might fit him. "


Verified
5/5

2018-02-10

They have everythign!

"I looked at other online stores, but their selection is limited. I always find what I need (and sometimes don't need, but buy) here! "


Verified
2/5

2018-02-09

Quick Response But Poor Answers

"I found that the customer service person replied in a timely fashion but did not seem to take care in reading and answering my email. For example, I asked for a recommendation on adaptive shoes for my dad and I was sent a stock number for a women's shoe. I also asked a question about sizing which was not answered. My emails were short and concise so there is really no excuse other than undo attention."


Verified
5/5

2018-02-09

awesome find

"found exactly what i was looking for"


Verified
2/5

2018-02-09

Payment Method

"I was ordering for my mother and the only card she has is a Discover card and it wouldn't accept it. I had to put it on my own personal card. "


Verified
3/5

2018-02-08

sign up challenge

"I was promised a $15 discount on first order but it was cumbersome to find and I didn't get it. I got a pair of socks instead. When I tried the online chat there was no operator available. I hope the rest of my first order experience goes well."


Rep reply posted 2018-02-12
A rep from Silverts.com, Redacted, has responded:

“Hello,
Thank you for your feed back. The Promo code you used was Reward. This is for free socks and bonus 15 points.
Kind Regards,
Madonna”


Verified
5/5

2018-02-08

Happy Feet!

"Easy, convenient & comfy! "


Verified
4/5

2018-02-08

First timer

"Had some trouble on order site with size chart but finally got it thru."


Verified
4/5

2018-02-08

COMFORT IS COMING

"Neuropathy is relatively new to me so have been delighted to find your clothing and footwear geared directly to the problems this condition produces. Thank you for your very knowledgeable of what is needed for just the basic comfort."


Verified
5/5

2018-02-08

Great products ... have ordered here before

"Have ordered slippers and now socks from Silverts. Good quality product."


Verified
5/5

2018-02-07

"Heard about someone who has a pair. Good review from them."