"the dress did come pretty quickly and in good condition, however, it was a very very cheap material that was about 75% see through. thank god I wore spandex underneath or you would have been about to see right through it. the spandex were even visible, especially in pictures with the flash. "
"My daughter wore the BEST DRESS to her senior prom! Prompt delivery, easy to use ordering site. I would definitely use this company again and would recommend it to anyone!"
"Perfect fit,awesome dress.good quality"
"Great quality for a great price! Convenient and great service"
"Our first time to order a dress online. We used the sizing Chart for measurements and it fits perfectly! The dress was in stock and shipped quickly. "
"We purchased a dress for a wedding and wanted to cancel the order immediately. Customer service could not reverse the order and wanted us to call in once we received the dress. We were getting married and out of town. We requested for a refund and a return when we got back into town and they would not help us out even though we tried to cancel the order immediately. When we initially tried to cancel the order they should have promptly knew we were going to return the dress and initiated the return immediately. A 5 day return window is a bad customer loyalty service. I would not recommend purchasing anything from this website due to their bad customer forgiveness and loyalty. "
"Bought a seemingly beautiful dress from this site, and it was made out of the worst material ever. The 2 straps broke throughout the night, and because of their lame return policy I only got a 20% credit back to get it fixed locally. So now they expect me to pay more money for something that shouldn't of broke in the first place. Looks are deceiving. Do not buy anything from this company. "
"Beware of 20% Restocking Fee.
I never write negative reviews, but I want others to be aware. This company is the worse I have ever dealt with. I was charged 20% restocking fee, for a dress that arrived in terrible condition. The dress did not look at all like the picture on the website. I asked them to waive the fee, and they would not. I will NEVER buy from them again. I wish I had thought to read reviews about them before I ordered. I could have saved myself money and aggravation."
"The product is of poor quality, this is a complete rip off.
My biggest problem is with their return policy, of reducing 20% off of the return for "restocking fees". They send damaged products and have the audacity to take money for shipping and "restocking" from the customer, who has already had a negative experience. What other reputable business does that?
Will never, ever ever buy from them again and would strongly suggest to buy quality dresses elsewhere."
"Do not order from Simplydress.com! I ordered a dress and the condition I received it in was absolutely unacceptable. The dress had beading on the bodice and halter straps and the beading was completely falling off and there were threads loose all over. I was planning on wearing the dress a few days after I received it and because I received it in damaged condition, I requested a full refund. Customer Service was awful - they couldn't tell me whether I would get a refund or if a replacement dress would be sent instead. All they could tell me was that they put a note in the system. I wouldn't be suprised if they just send me a replacement dress and it is in the same condition!"
"Awful quality and customer service! I purchased a dress from Simplydresses.com. The dress was NOT the color in the picture or the color it was labeled. Dress was also very poor quality. It is unworn, has the tags on it, and is within 30 days of it's purchase but this website does not allow returns on it's sale items. Who knew? Also, they are adamant that every other online retailer has the same policy! Shopping with this retailer is a gamble! But that's what Vegas is for! Buyer beware! You will be left holding the bag while wearing a cheaply made, ill colored/fitting dress!"
A rep from Simply Dresses , Company Representative, has responded:
“We are an authorized retailer of the designer dresses and we're sorry to hear it was see through! In the future, please keep our return policy in mind. We hope you love your purchase, but if you are not satisfied, we accept returns for a refund less a 10% restocking fee or for a full store credit as long as it is not marked final sale! Due to the seasonal nature of our merchandise, we do ask that you contact us within 7 days to receive the return authorization number. See our full policy located on our "Returns" page. Please contact us at our US toll free number 1-855-373-7736, by email, or chat if you ever need any assistance!”