"Fast delivery and a happy customer!!!"
"YOU WERE HORRIBLE I WAS SO DISAPPOINTED WITH YOU CUSTOMER SERVICE AND THE PRODUCT AND YOUR RETURN POLICY. I WILL TELL EVERYONE I KNOW NEVER EVER PURCHASE ANYTHING FORM SIMPLY DRESSES.
IT WAS AN AWFUL EXPERIENCE.
MRS. BABIN"
"I couldn't believe the quality of the dress for the incredible price! The dress size ran small but it was so easy to return it and get a larger size. Most important the bride loved the mother of the groom dress. That's the part I loved. Thanks Simply Dresses!!"
"I loved the dress its amazing"
"Had a great experience shopping for a last minute dress, received my item within a reasonable amount of time. "
"The first purchase is great"
"We needed a dress she could wear graduation day, but also serve as a fun dress for other occasions. We purchased from 3 websites and when they all arrived, your dress was our top choice. The quality, price and quick shipping were an added plus. Thank you!"
"I love the dress, is beautiful and fits me perfectly"
"Fast and easy shipping, dresses a a lil bigger than expected but nothing a touch up can't fix."
"When I bought this dress, I typed in my measurements into the size chart and it gave me the recommended size to buy. I thought this feature was awesome and was excited to not have to try on clothes for once. It fit AWFULLY. There was extra fabric around the chest area that made it look like I had wings. The back of the dress hung lower than expected and the whole thing fit awkwardly to say the least. I really do suggest that if you buy a dress you are absolutely true to its specific size chart. I returned my dress and have still not received a refund even though all the tags are on, it's in its original box and bag, and there was no damage done. What a waste of time and money."
“We're an authorized retailer of the designer dresses we sell and we apologize it wasn't as expected! According to your order the dress arrived back to us and you were refunded in 3 business days. Please note it can take up to 5-10 business days to process returns once they arrive back to us. We appreciate your understanding! ”
"Unfortunately the dress was a little to small but was easy to return"
"the return process is so horrible and it won't go through. i am in urge to return this dress and it won't let me. Definitely don't recommend..."
“The standard return policy for special occasion dresses is "no returns," but we want to ensure you have your special dress for your event so we accept returns for a refund less the 10% restocking fee or a full store credit. Due to the seasonal nature of our merchandise, we do ask that you contact us within 7 days to receive the return authorization number. Please see our full policy located on our "Returns" page. We apologize for any inconvenience this may have caused! ”
"I was looking for a dress for my mom to wear at a formal event. We found a beautiful one but were a little iffy about ordering. We decided to give it a try and I'm so glad we did because the dress is stunning on her! Only thing is it was a smidgen too small so if you're between sizes order a size up. Will definitely buy from them again. "
"UPS delivered my dress to the wrong address but we found it. The dress is perfect. Great fit and everything I expected! I will order again and I have already shared with my family! Thank you"
"My purchase experience was excellent. The dress arrived in a timely fashion, and fit my daughter perfect. She wore it to her 8th grade dance and looked amazing!"
A rep from Simply Dresses , Company Representative, has responded:
“ The standard return policy for special occasion dresses is "no returns," but we want to ensure you have your special dress for your event so we accept returns for a refund less the 10% restocking fee or for a full store credit. Please note the option for store credit would not have a restocking fee deducted and is valid for 5 years from when it is issued. Our full policy can be located on our "Returns" page and we can be contacted us if you have any questions. We apologize for any misunderstanding with our policy and have emailed you with more information!”