"The dress arrived very quickly and I thought it was lovely, but sadly it didn't fit. I am hoping the return goes as smoothly as the initial order."
"I recently had to buy a dress quickly for a formal occasion. The dress came quickly and is beautiful and fit perfectly. Extremely satisfied!"
"WE had trouble finding a dress for my daughter who is a larger girl. Simply dresses had larger sizes and also had a choice of dresses that weren't all sleeveless or strapless or skin tight. And the quality was amazing! All lined and well made. And we had ordered a few dresses and the return was simple and easy to do. I would order from them again for sure!
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"Fast shipping. The dress was too long and a little bit loose. But I liked it because it is a simple long black dress. "
"We purchased this dress and when it arrived it was beautiful. It definitely exceeded our expectations for the price we paid. Thanks so much for a beautiful dress at a reasonable price!"
"My dress was everything I expected and I am very happy with my purchase. I definitely will order again and I look forward to wearing my dress to my event! "
"Was looking for a royal blue bridesmaid dress for a fast-approaching wedding and generally do not buy things online since I'm worried about fit, quality, etc. Well, I purchased a dress here and think it's the best decision I've ever made. It arrived super early (within 2 days with standard shipping!), looked absolutely stunning and prob even better than it did online, AND fit perfectly! And the price was amazing! I highly recommend and have already told a few friends looking to visit the site. Def know where to go next time I need a formal dress:) "
"Product and Customer Service are Excellent. Packaging is Terrific. My only concern is the time to process the credit on a returned item. "
“We're so happy to hear that! The store credit can take 5-10 business days to be available from when it is received back to us, then it will be emailed to you. If you do not want to wait, you can go ahead and place a new order. Then, when we receive your return you can be issued a refund for the price of the item instead. A restocking fee would not be charged if you have a new order for an item of equal or greater value. Please contact us with both order numbers if you choose this option instead of waiting for the store credit!”
"I was desperate to find this grad dress for my daughter. The only store in our city could no longer order it in the size and color we wanted. I located it on a few sites and after reading reviews on simply dresses.com I ordered and paid for it online. The site said it was available and provided a quick ship date. I even rec'd a tracking number. I was ecstatic, though nervous about purchasing a grad dress online. So the next day I called directly to simply dresses. A pleasant lady assured me the dress I ordered was truly authentic and in stock and would arrive on time as promised. Well a dress did arrive. THE WRONG DRESS! Furious I called simply dresses. They said sorry that dress was not in stock. The warehouse probably sent something similar. Are you kidding me! Only the designer was the same. The style, aline, I ordered mermaid, and color was very different, not to mention I ordered a 16, they sent a 10. There is more to the story about me being in Canada and it shipping to the border, my travelling to pick it up, possibly paying duty for the wrong dress, simply dresses not wanting to send a return label to my home. I shop online all the time and this was the worst experience I have had to date. With disbelief, inside my label envelope was the information and order details of the person who had ordered this dress. I contacted her and she had returned the dress from NY. How I ended up with her dress is a mystery to me. In the end I did get the return label and now 32 days after my purchase I got my refund. So NO, I would never recommend Simply Dresses."
“We apologize that there was an error and you received the wrong order! It was not intended to be a replacement for your order, simply an unfortunate error made at the warehouse. We were able to create a label for a location other than the shipping address so the item could be sent back at our expense. The order has been refunded in full and we apologize for the inconvenience this has caused! We have also contacted you by email to ensure your happiness. Thank you for your understanding! ”
"Absolutely love my dress I purchased for my daughter's wedding! The price also was beyond reasonable. Thank you!"
"The dress I purchased was absolutely perfect. The color and fit were exceptional. I was so impressed with how my dress was packaged and shipped. "
"My daughter really wanted a dress for her Jr Prom that no one else had. We searched through so many at Simply Dresses...adding many that we liked to our cart...from there we narrowed it down to the final one. She got it in ..and boy was it amazing. So beautiful - so elegant - unique...stunning. The fabric was amazing - and it fit perfectly. We will definitely shop there for our Senior Gown choice next year!"
"Wow looks that get me coming back again and again. I am obsessed with this site! Super super fast delivery. Outstanding quality too. I can't forget the coupons. Saved me a lot to get more from this site. Thank you for such great shopping experience. "
"I am afraid at this point my review isn't going to be a good one. After waiting for over a month, the dress finally arrived. I ordered pink, it is a nice light pink shade. The packing slip showed pink. The dress was in a clear packaging with the tag with size and color showed, as well as visual conformation, the dress was vivid red. Since this dress is for a bridesmaid in my sons wedding, it is a good thing I ordered it 6 months early. I have time to get it exchanged. Hopefully the second dress will be right."
“We're sorry to hear the wrong color arrived to you! According to your order we have set up a replacement so the correct color is shipped to you. We greatly apologize for any inconvenience this may have caused and we appreciate your understanding! ”
"Very satisfied with purchase! Beautiful, well-made dress arrived on time, good price, I was even given a discount for Presidents day sale! Very happy, thank you Simply Dresses :) "
A rep from Simply Dresses , Company Representative, has responded:
“We're sorry to hear the dress didn't fit as expected! It can take 5-10 business days to process a return from when we get the dress back to us but you will be emailed as soon as it is complete. Please contact us if you need any assistance and we'd be happy to help!”