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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5


Verified
5/5

2012-01-14

"This is the second year in a row I have bought a set of skis from Skiessentials. They have a great Christmas sale with 20% off and free shipping. Great selection and prices and they mount your bindings free if you provide a ski boot size. The skis are packaged and delivered in pristine condition via UPS. Fast shipping and great customer service. I will continue to use them to purchase ski equipment."

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Verified
5/5

2011-12-10

"Amazing prices and product selection!!!!!!
Very helpful and honest staff
My 2 complete package in 2 years......... Cannot be beat
"

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Verified
5/5

2011-11-21

"In a day and age of FAQ and online help it was a pleasure to deal with the incredibly prompt and courteous customer support at SkiEssentials. Purchasing our first Skis they walked me through the order and we got phone calls and emails to clarify everything. They were truly AWESOME."

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Verified
5/5

2011-11-04

"2010 Fischer RX Fire Skis,Bindings/Rossignol Exlt 60 Boots/Poles
Size: 150
Boot/Pole Size: 26.5 / 46

Above was the men's ski package that I purchased. But I was experiencing pressure points with the boots (Rossignol Exalt X 60 Boots) in the ankle area (mostly the inside ankle). However, I emailed them and a customer service representative called me the next day and helped me find a new pair of ski boots one with more ankle width to avoid the same problem. In the end I was able to exchange my previous ski package boots; Rossignol Exalt X 60s, for the Nordica Beast 10s without any extra charge except for shipping to return the Rossignol ski boots. I got them earlier and tried them on and I had no issues with pressure points and it fit / felt great. Great customer service and fast shipping, would order from them again.
"

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Verified
5/5

2011-08-10

"I couldn't be happier with the customer service offered by Skiessentials/Pinnacle Ski & Sports. I got a great, low price on a pair of skis that I ordered, but realized after they arrived that I selected a pair of skis that were too short for me. After I emailed them to explain my mistake, they let me exchange my too-short skis for the right size, no hassles whatsoever. They shipped another pair of skis the day I emailed them, and those replacement skis arrived the next day. I had never bought skis online before, and I thought I might have some difficulty navigating the exchange with an outfit several states away. But there was no need to worry. They put a premium on my satisfaction. Gold stars for these guys!"

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Verified
5/5

2011-06-30

"I live in Australia and could not believe that I had my ski's delivered within 6 working days from my order date from the states. The packaging was very secure and protected, and because my order was under $1,000 I did not have to pay custom's duty or value add tax. The advise given by Mike was helpful and the mounting professional. I finished up with a great set of Blizzard Magnum 7.6, ski Carry bag and poles for $840 delivered inc freight. In comparison the closest ski i could source in Aust was the Head 78 and they were priced at the "discounted" $950. Just wish I had of ordered my boots through you as well. Will defintely be using Skiessentials again."

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Verified
5/5

2011-06-25

"Great service from Skiessentials. I live in Sydney, Australia - I had a few questions and they called me!! Never had that from A US store before. Skis arrived in one week from order."

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Verified
5/5

2011-06-22

"I purchased ex demo K2 Aftershocks. They arrived in Australia about6 days after the order and were in excellent condition as Mike had told me in an email. Mike was extremely helpful leading up to my purchase and I will definitely buy from them again."

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Verified
5/5

2011-06-17

"Recently made a purchase with Skiessentials. The staff was really friendly and helpful. The items came neatly packaged and fast. Really good value. Would definitely buy from Skiessentials!"

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Verified
5/5

2011-06-10

"A mix up occured & I received an odd pair of ski boots(different models).Shop couldn't find a matching boot.I accepted an offer of an alternate boot at a reduced price.These were shipped promptly & they covered extra shipping costs.Well done."

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Verified
5/5

2011-05-04

"I live in Australia and first found Ski Essentials using Google Product Search. I have bought a couple of pairs of skis from them and found them to be first class. Their prices are competitive, service and delivery prompt, skis arrived well packages with bindings mounted if you request. Whenever I have had a question they reply to the emails within 24 hours. Overall highly recommended. Interestingly a friend of mine also recently bought skis from them and had an equally good experience. Highly recommended."

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Verified
5/5

2011-04-10

"I found the web site user friendly, the ordering process easy. I had a question related to the skis, called and had a very professional employee answer all of my questions. Skis were shipped, with tracking, and delivered in 4 business days. Skis were packaged very well and arrived better than described. Overall i am very satisfied with skiessentials.com and will order again and will recommend them to my ski buddies. "

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Verified
5/5

2011-03-29

"I recently purchased new skis from Skiessentials and I am an extremely satisfied customer. After researching the Internet, I found their price for the skis and bindings I wanted to be the best. Their service is far superior to what I have experienced with similar companies. Being a somewhat an inquisitive and detail oriented person, I had several questions concerning the skis I was interested in. Not only did they answer my questions quickly, they seemed to enjoy providing the details I asked for. Placing my order online was a simple, straight forward process and I received a confirmation almost immediately. The next good part of this transaction was the very, very quick shipping; resulting in receiving the skis four days after ordering. The skis were very well packaged. The old saying holds true with Skiessentials: “It was a pleasure doing business with them.”
"

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Verified
1/5

2011-01-14

"They did not honor their contract. Accepted the order and then asked for more money!?
Never shipped the skis, and reimbursed me 5 days later. Avoid shopping with them.
"

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Verified
5/5

2009-12-20

"I purchased a pair of skis from skiessentials and they were delivered reasonably fast (shipped in 3 days, arrived in week). The packaging was good (better than that of a different pair of skis I bought at o2gearshop) and the skis were just as described. Not only was it the lowest price for this model I could find on the web, they were also delivered free and these guys even installed the bindings. I am surprised to be the first provider of feedback for such an excellent shop. They deserve to be known more widely. Thank you skiessentials!"

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