"All of the above comments are right on the nose. They lied through there teeth to get me to buy extras. I told them I was refusing the UPS package and they want to charge a 10% restocking fee for a 1400.00 dollar sale. I never will have possession of the order and they would do this??!!! I learned the hard way. "
"TOTAL SCAM! I ordered the Cannon 430ex II yesterday and last night I got a call from a guy named Peter, confirming my order. Ok, no problem, order confirmed. THEN he started telling me that there was a much better flash Sakar 952 that was MUCH better than the 430ex II. He was very pushy and I believed him... So I upgraded. BIG MISTAKE! After we hung up I researched the 952 and #1 found out that I paid like double for it! and #2 it didn't have very good reviews. SO... I called back like 20 minutes later and was told there was nothing they could do, that I would have to call back in the morning. I told them all I wanted to do was change my order back to the original order. Still refused to help me. Told me that I could take care of it with "Customer Service" and that it would be NO problem. A BIG FAT LIE! I have spent most of the morning just trying to reach customer servis and when I finally did, they sent me to voicemails THREE times! OMG I was furious! He told me my order had already been shipped and there was nothing he could do. After being VERY aggressive with him he offered to send me rechargable batteries and a charger! I said NO, I want my order changed back to my original order. Then he talked to his supervisor and came back and said he would give me a $40 credit! I said NO, I just want my original order. THEN he says well how about I upgrade you to an EVEN BETTER FLASH...OMG! Are you kidding me. What that told me was that my order obvisouly had NOT been shipped. I said if you can upgrade me then you can change my order back to the 430exII! After 30 minutes of this BS... he finally agreed!
Do not ever do business with these people. They are horrible! Bait n Switch! Scammers! Rude!"
"DO NOT BUY FROM THESE SCAMMERS!
Found a Sony HD Camcorder HDR-XR100 for $449.00 (Retails for $749 at sony.com), sounds too good to be true? it is:
Decided to go ahead (my mistake) and went with an "Action Package" which included:
A 5 hour battery, 3 piece filter kit, Deluxe Digital case, Lens Care and Maintenance Package, LCD Screen Protectors, Full size Video Tripod, Memory Stick Reader and a Sony 1GB Memory Stick Pro Duo. Total price for the package was $719.00
Received a phone call the next morning, a very rude and pushy "salesman" telling me my package did not include a battery charger. The guy was rushing me to make a decision, I told him I thought the camera came with a charger and a standard 2 hour battery. I told him to cancel the package and I would order only the camera. He said that I needed then to order a battery and a charger because the camera came with no battery or charger.
He kept rushing me to buy a battery for $149 plus a charger for $179. I told him he was rushing me, that I needed some time to research the prices for those items and I would call him back in a few minutes, he hung out.
I went online, back to their website, checked the prices for batteries and chargers (not Sony brand). Went to sony store online, confirmed the camcorder included a 2 hour battery and a charger. Called SkypointDigital, got the same rude "salesman" I started asking questions and he did not even let me talk, he kept asking if I wanted this or that, kept talking over my questions, would not listen or let me talk. I got very very upset, told him to shut off while I was talking and finally told him to cancel my order, he said he was cancelling my order.
I was still very upset, called their number again and reached "Customer Service". I explained them how I had just cancelled an order worth close to a thousand dollars because I had been harassed by their rude "salesman X" (I do not remember his name). The Customer Service told me "X" was their best salesman and that he might sound rude because "he is from New York and that's the way they talk up there"
Ended up buying the same Sony HDR-XR100 camcorder at www.bhphotovideo.com for $569 with the Sony Battery and Charger included for this price."
"These are the worst ever in all categories. They suck you in with low prices on basic product and then the high pressure upsell begins at prices you have no idea if they are fair or not.
Then if you don't go with the upsells they tell you it's out of stock and cancel the order.
"
"I was fooled by the low price and placed an order for a camcorder at SkyPointDigital.com. As you have to call to give a "voice confirmation" of your order, a very aggressive sales person tries to upgrade your order with overpriced accessories that are mandatory for the device to function (battery packs, charger, memory cards etc.).
Of course, as I denied all additional offer, I was notified that the base item was outsold and my order was canceled.
This is a pure bait and switch website as I found out later on this excellent blog: http://tinyurl.com/kubz66
STAY AWAY!!!"
"BUYERS BEWARE!!!
My wife was totally lied to while trying to purchase a birthday present. She wanted to purchase a Nikon D5000 with a lens. She was told she had to buy a battery, charger, & lens separately (Not True) and up sold her to a "Package," by stating she would save over $500.00 vs purchased separately. The total ($1599.00) is over double what other sites sold just the “camera retail kit” sold for, which includes lens, battery, and charger. When she called back (the same day) to cancel the order, they told her customer service was closed (phone and UPS records show it was picked up 1 and a half hours after she called) but that she could return it “no problem”. When she called the next day, she had to “AGREE” to a 22% restocking fee… that’s right 22%! Then they sprang a doozy on her, even if she wanted to pay the 22%, she had to mail a cashiers check for the amount of the fee + insurance ($419.68), and upon receipt, they would then issue a full refund… I’m not kidding! She refused this absurdity and we shall see what happens next…
She called again a week later and they gave her a RA number (this is a sellers control over what they accept as returns) and she shipped it back the next day. Still waiting to see how the refund plays out..."
"EXTREMELY aggressive salespeople. Tried to purchase a camera, but the price on the phone didn't match the price on the website. I asked and they fed me some crap about it being "A U.S. warranty versus a store Warranty." They wouldn't sell the camera without a bloated accessory package that left the price $600 over what I found elsewhere. I reluctantly placed the order because I thought they were the only people who had it in stock. I gave it a few minutes thought, and decided against it.
When I called back, it took 10 minutes of arguing with the salesperson to transfer me to the manager, and then they put me on hold for about 30 minutes. After waiting and waiting we finally got the manager - and he basically refused to cancel the order. He threatened to charge us a 'cancellation fee' even though the salesperson on the phone hadn't told us about a cancellation fee. It took another 10 minutes of arguing with the manager to get him to cancel the order. It was so slimy that it seemed surreal. He kept saying "Yes - you can cancel the order, that's your choice.. but here's what I'd like to do." Then he would ignore me and try to talk me out of it, even if I kept saying "Cancel the order, cancel the order, cancel the order now." he would just ignore me and try to sell me something else. Insanity. Finally he just said "Okay, I'll cancel the order. Have a nice day." and hung up."
"I tried to order a camera lens from them and after trying to sell me the same lens at a higher price I said no thank you I will take the one I called about and they hung up on me. I called back to see if there was a problem and they wouldn't answer the phone. Obviously a price scam!"