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Product & services pricing
4.49/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.61/5
Customer service:
4.73/5
Return/Replacement policy:
4.75/5


Verified
4/5

2024-11-09

Very Good

"Everything was explained by my agent Axel. I'm happy I choose Skylux as I had many options. "

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Rep reply posted 2024-11-09
A rep from Skylux Travel, Herman-B, has responded:

“We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.”


Verified
5/5

2024-11-05

Great experience

"Harry is very easy to work with!"

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Rep reply posted 2024-11-06
A rep from Skylux Travel, Herman-B, has responded:

“We are happy that Harry has provided you with such a wonderful experience.


Verified
5/5

2024-11-03

Finding good flights with good prices

"I've been working with ****@****. She has been excellent: thorough, patient, prompt, reliable. She worked with me over three day to get flights that fit my schedule requirements, gave me options, found good prices, and reliably stayed in touch through the entire process. She was extremely professional throughout. I will use her again.
"

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Rep reply posted 2024-11-03
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for your fantastic feedback! We’re delighted to hear about your positive experience with our agent. It’s wonderful to know that she was thorough, patient, and reliable while helping you find the perfect flights.”


Verified
5/5

2024-10-23

Awesome

"Kate is extremely customer focused. That's the reason why I choose to come back to her every time."


Rep reply posted 2024-10-23
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, We value your positive feedback on the service delivered by our representative. Your decision to entrust us with your travel requirements is truly appreciated.


Verified
5/5

2024-10-11

One of the best

"I needed a rather urgent booking, and got an excellent price and superbe itinerary. All of that in a short time. The agent, Remus, was efficient, friendly and very professional. I have used his services for several years.
"

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Rep reply posted 2024-10-11
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for your fantastic feedback! We’re thrilled to hear that you found an excellent price and superb itinerary in such a short time. It’s great to know that Remus provided you with efficient, friendly, and professional service.”


Verified
5/5

2024-10-09

Great Service

"I have worked with Melinda Gates for years now. Always returned phone calls and goes the extra mile. Never a problem!"

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Rep reply posted 2024-10-10
A rep from Skylux Travel, Herman-B, has responded:

“We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback !”


Verified
5/5

2024-10-06

The best service for the best prices

"I have used Melinda Gates at Skylux Travel for several international trips using Business Class.
Her service, her attention to detail, her care is exemplary. The prices are way below published fares from othe sites.
I will continue to use Melinda and Skyllux!
Thanks Jane Bell
"

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Rep reply posted 2024-10-06
A rep from Skylux Travel, Herman-B, has responded:

“Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!


Verified
5/5

2024-09-29

mr fox

"he is really professional and kind always available
"

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Rep reply posted 2024-09-29
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, We are so happy when we see that our customers are satisfied with the service they receive from our agents! Thank you for sharing your positive impression of our services!


Verified
4/5

2024-09-29

Great help but costly

"We had to rebook a ticket owing to a passport issue. The airline was made aware of this situation and were responsible for expediting (Advice) the process. We were charged a no-show fee which I appraised Jason but were still charged. The flight from Mexico City to Cancun had an empty seat but the remainder of the trip the seat was used. Also even with insurance the ticket was very expensive. This is contrary to Skylux statements."

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Rep reply posted 2024-09-29
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.


Verified
5/5

2024-09-20

Great experience with SKYLUX

"It was great service provided by Jet A, very helpful, patiently answering all the questions, checking all possible options understanding my requirements. I will recommend SKYLUX travels."

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Rep reply posted 2024-09-21
A rep from Skylux Travel, Herman-B, has responded:

“Thank you very much for a 5 star review! Our agents are doing their best to satisfy the customer and we appreciate them a lot!


Verified
5/5

2024-09-14

Friendly

"Pleasant even after sticker shock"


Rep reply posted 2024-09-15
A rep from Skylux Travel, Herman-B, has responded:

“We are happy that you are satisfied with our products and services.Thank You.


Verified
5/5

2024-09-09

SKYLUS DELIVERS!

"Ore the Sales Rep always delivers excellently!!!!"

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Rep reply posted 2024-09-09
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, We value your positive feedback on the service delivered by our representative. Your decision to entrust us with your travel requirements is truly appreciated. ”


Verified
5/5

2024-09-07

Chuck is the best

"Chuck was knowledge polite and very accommodating."

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Rep reply posted 2024-09-08
A rep from Skylux Travel, Herman-B, has responded:

“We are happy that Chuck has provided you with such a wonderful experience.”


Verified
5/5

2024-09-05

Fast response

"Fast res-ones from agent. "


Rep reply posted 2024-09-05
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for your feedback! We’re glad to hear that you received fast responses from our agent.”


Verified
5/5

2024-09-03

Very Patient with my crazy Itinerary

"We have been traveling to Europe for a while now. We are random in our adventures. It is great to work with an agent who is patient and understands our thinking."

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Rep reply posted 2024-09-04
A rep from Skylux Travel, Herman-B, has responded:

“We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!”