ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.49/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.61/5
Customer service:
4.73/5
Return/Replacement policy:
4.75/5

Verified
5/5

2024-04-03

Kenan is great

",,,a little issue getting the link to pay to work otherwise...yay team!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-03
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.


Verified
5/5

2024-04-01

Sally B is terrific!

"She is attentive and flexible to work with. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-01
A rep from Skylux Travel, Herman-B, has responded:

“Thanks a lot for sharing your excellent impression on our services! The agent you worked with would be so pleased to hear your kind words and also will be happy to assist you once again!


Verified
5/5

2024-03-29

Best deal for long flights

"We are now at an age where we cannot handle coach seats for long flights, but are not ready to give up traveling on those long flights. We have consistently been delighted with the prices and services offered by Skylux! The personal service we have received on multiple occasions has been so good -- not just plane tickets but their free concierge service as well. But the flights they have found us have been the best part and we will always use Skylux for our business class tickets!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-03-29
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, Thank you for sharing your positive feedback with us. We are grateful for the opportunity to assist you with your travel needs, and we look forward to continuing to provide excellent service in the future.


Verified
5/5

2024-03-28

Great experience

"Sunny was fantastic..he was very responsive, understood my travel needs and provided a great option and experience"


Rep reply posted 2024-03-28
A rep from Skylux Travel, Herman-B, has responded:

“We're delighted to hear about your great experience with Sunny! He's indeed fantastic and always aims to provide top-notch service. Thank you for choosing us for your travel needs!”


Verified
5/5

2024-03-27

very helpful

"very satisfied with the seller "


Rep reply posted 2024-03-27
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for your feedback! We're glad to hear that you found our service helpful and that you're satisfied with your experience.”


Verified
5/5

2024-03-22

Perfect 10/10

"Extremely happy with Elman. Friendly, knowledgeable, found best travel routes for us in no time! Will be using him all my future travels! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-22
A rep from Skylux Travel, Herman-B, has responded:

“Our agents are doing their best to satisfy the customer and we appreciate them a lot! Elman is amazing, indeed! Thank you very much for being our Customer!


Verified
5/5

2024-03-11

Great!!

"Great job. Great customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-12
A rep from Skylux Travel, Herman-B, has responded:

“We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.


Verified
5/5

2024-03-10

Excellent

"Josh worked diligently on getting my husband the right flight and price during a family emergency. We travel every year on business class to Egypt and will contact Josh with our future travel plans."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-03-10
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for your kind words! We're thrilled to hear about your positive experience with Josh.


Verified
5/5

2024-03-05

Great Service

"Great Service provided by Farell.
Thanks
Abel
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-05
A rep from Skylux Travel, Herman-B, has responded:

“Thank you so much for taking the time to leave us feedback!”


Verified
5/5

2024-02-29

Wayne Victor is the best Agent (Skylux Travel)

"Highly professional and efficient travel agent Wayne Victor is."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-02-29
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for the great review! Safe travels.”


Verified
5/5

2024-02-27

Floyd has the patience of a Saint!

"I loved working with Mr. Floyd - he was always patient and positive, which I appreciated very much! Hope we will get to plan another trip in the future! E.F. "


Rep reply posted 2024-02-27
A rep from Skylux Travel, Herman-B, has responded:


It's wonderful to hear that you had a positive experience working with Mr. Floyd! We greatly value patience and positivity in our agents, and we're thrilled to hear that he provided you with excellent service. Planning a trip should be an enjoyable experience, and it sounds like Mr. Floyd made sure of that for you.”


Verified
5/5

2024-02-27

My flight agent, extremely helpful, considerate, & polite

" Ryker, was extremely helpful, considerate, & adept, & very thoughtful in finding the best solutions, in relation to my specific situation! Really can't say enough good thing about him. He made booking this trip feel truly like a grande adventure! We all need those experiences to uplift our lives. You can never know what someone is going though.. & Ryker renewed my faith in humanity.. He made the experience of setting up a trip what it should feel like. A grand adventure! Feeling excited about my trip, & renewed hope in the kindness of strangers... So grateful to have had the opportunity to have his guidance setting up my flight & trip. Soooo excited & happy, about my trip, thanks to Rykers professional ability to handle the whole experience so smoothly! & His kindness made all the difference in the world!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-02-27
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, We value your positive feedback on the service delivered by our representative. Your decision to entrust us with your travel requirements is truly appreciated, and we eagerly anticipate the chance to assist you once more in the future.


Verified
5/5

2024-02-24

Mailani tours London

"Glen was very helpful booking a flight for my granddaughter to join me on our trip to London "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-02-24
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, We appreciate your kind words regarding the service provided by our agent. Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.”


Verified
5/5

2024-02-22

Nolan is amazingly helpful and kind!

"Thank you Nolan W! It was amazing to work with you and you are very helpful and kind.
Bless you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-02-23
A rep from Skylux Travel, Herman-B, has responded:

“Thank you so much for your kind words! We take great pride in our agents and are delighted to receive such an exceptional review. Your time and consideration in recommending one of our finest agents to other clients is greatly appreciated!”


Verified
5/5

2024-02-22

Trip to Asia

"Quentin was amazing. Promised less and delivered much more. We travel extensively and always business class. Quentin is my go to guy."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-02-22
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for your feedback! We're thrilled to hear that Quentin provided you with an amazing experience. We appreciate your kind words and are glad that Quentin exceeded your expectations.”