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Product & services pricing
4.49/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.61/5
Customer service:
4.73/5
Return/Replacement policy:
4.75/5

Verified
5/5

2024-08-30

Finally

"I had a terrible experience with another agent. His English was so bad that I could hardly understand him. I was trying to buy business class tickets, but he booked me for economy class for two segments, one that was five hours long. After several weeks of dealing with Skylux , I got a voucher, so I could buy business class tickets. I spoke with Ignacio, and he was gracious and patient with me. He got me what I wanted, and I am satisfied now."


Rep reply posted 2024-08-31
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for sharing your experience. We’re sorry to hear about the difficulties you had initially, but we’re glad Ignacio was able to turn things around for you.”


Verified
5/5

2024-08-19

VERNON AND CLAUDE

"I was surfing on the internet when I viewed one of Skylux ads. I filled out the inquiry form and immediately Vernon called me. This was aroungd10:00 PM on a Sunday evening. By 11 PM I had my flights booked to India with a good fare schedule and wonderful help from Vernon."

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Rep reply posted 2024-08-19
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, thank you for your glowing review! We’re delighted to hear that our agent provided exceptional service. We look forward to assisting you with your future travel plans and ensuring more memorable experiences. ”


Verified
5/5

2024-08-10

Great and proactive customer service

"Kramer helped me with a one way trip and went above and beyond my expectations to help me with the best possible options "

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Rep reply posted 2024-08-10
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for your feedback! We’re thrilled to hear that Kramer exceeded your expectations while helping with your one-way trip and provided you with the best possible options.”


Verified
5/5

2024-08-07

Service with a smile

"Mira is so kind and accommodating - I could tell she was so happy for me when the perfect Itinerary was located."

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Rep reply posted 2024-08-07
A rep from Skylux Travel, Herman-B, has responded:

“We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.”


Verified
5/5

2024-07-24

The Best

"Best experience of all time.Thanks to Mckenzie P."

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Rep reply posted 2024-07-24
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.


Verified
5/5

2024-07-23

Great professional service

"Jude was great to deal with. Very professional, courteous and friendly."

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Rep reply posted 2024-07-23
A rep from Skylux Travel, Herman-B, has responded:

“We are so glad to hear about your satisfaction with our agent's assistance! Jude is a great agent indeed! Thank you very much for booking with us!


Verified
5/5

2024-07-13

Easy

"Ann made the process extremely easy. "


Rep reply posted 2024-07-13
A rep from Skylux Travel, Herman-B, has responded:

“Thanks a lot for a wonderful review! Ann is awesome and would be so happy to assist you once again whenever you desire to travel!


Verified
5/5

2024-07-12

Tickets to india

"Travel agent Florian was very helpful. We have used him many times"

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Rep reply posted 2024-07-13
A rep from Skylux Travel, Herman-B, has responded:

“Thanks so much for sharing your experience with us!”


Verified
5/5

2024-07-06

Great repeat service

"Saul was terrific seamless and easy transaction "


Rep reply posted 2024-07-06
A rep from Skylux Travel, Herman-B, has responded:

“Saul is one of our great agents and we are so grateful to him for his ability to produce a great result of his assistance! Thank you so much!


Verified
5/5

2024-07-03

Excellent service!

"Above and beyond service by Dwight!"

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Rep reply posted 2024-07-03
A rep from Skylux Travel, Herman-B, has responded:

“Many thanks for a 5 star review! We are pleased to hear about your satisfaction with the booking process!


Verified
5/5

2024-06-29

resolved quickly

"needed to plan a trip and Ronnie took good care of finding a quick solutions to find one that worked for me"

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Rep reply posted 2024-06-29
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for letting us know how you think we are doing. We're delighted that customers like you are having a great experience.


Verified
5/5

2024-06-26

Zachary is an excellent travel agent

"I am a first time customer and am extremely happy with my experience. My travel agent Zachary is excellent. He was able to find me a good flight with reasonable connections and a competitive price. Thank you Zachary."

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Rep reply posted 2024-06-26
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.


Verified
5/5

2024-06-21

France 2024

"From the moment I spoke to Oxford and through our several phone conversations I was made to feel comfortable to work with Skylux Travel. All went so smooth on our trip that I have told my friends and family about Skylux and Oxford. If all goes well and we are fortunate to return to France in the near future Skylux will be my first call to set up our trip.
Thank you again,
Claudette Rowley
"

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Rep reply posted 2024-06-22
A rep from Skylux Travel, Herman-B, has responded:

“We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!


Verified
5/5

2024-06-19

SP

"Fred was very helpful in making our reservations"


Rep reply posted 2024-06-20
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for your feedback! We're glad Fred could assist you with your reservations.”


Verified
5/5

2024-06-19

Skylux To the Rescue

"After spending hours upon hours trying to find an affordable business fare to London, I texted Weston and within a few emails, all was set. He has always rescued me from the confusing flight fares and I have never been disappointed with the flights he arranges. "

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Rep reply posted 2024-06-20
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for your glowing review! We're thrilled to hear Weston could assist you quickly and effectively. ”