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Product & services pricing
4.45/5
Chance of future purchase:
4.66/5
Shipping & packaging:
4.79/5
Customer service:
4.75/5
Return/Replacement policy:
4.79/5

5/5

2019-01-20

Great Service

"We are returning Skylux customers and one of the main reasons we return is because of the way Nikita is able to organize our travel arrangements quickly and professionally. This occasion was no different and we are now set for our trip to Australia in February."


5/5

2019-01-08

Best experience

"This was a truly a pleasure to deal with Boston and with multiple changes in plans and dates. He was very helpful. Highly recommended."

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2/5

2018-11-11

Not satisfied

"Not at all what you advertise. I was told by Genesis that you have the same 24 cancellation policy when we were in the middle of discussion but once I purchased the tickets, I was told no, these are non transferrable and cannot cancel. We also did not receive our tickets or confirmation for over 48 hours which made me wonder what I got myself into. Also, we actually paid the same amount for coach on two legs of our trip which is a downgrade from what we purchased prior to Skylux. Needless to say, I'm not thrilled with the service of your company. We also lost several days because we had to be flexible. I did tell him we were flexible but now that we've lost several days, I'm very disappointed. "


5/5

2018-10-30

Excellent customer service

"This is the first time I used Skylux travel and and had a great experience. Diana was a great help and very attentive . She called me several times to make sure that all my questions were answered. She found me the ticket I need with reasonable price . I will definitely recommend them!"

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5/5

2018-07-10

Excellent

"I was looking to purchase two business class tickets from Boston to Kochi and back to Boston. Mario provided me with excellent service. He was patient and professional; he understood exactly what I was looking for and delivered it.

I will continue to work with him for my future travel needs and I will be happy to recommend him to my family and friends as well.

Paul
"


5/5

2018-07-07

first time with Skylux

"Overall, pleased with the experience. Sony was thorough and knowledgable and willing to work with me. She assisted with some steps that I, despite being a frequent flyer, found new. I was surprised however, at the amount of time it took to finalize, but still I will be back for my next trip
"

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1/5

2018-05-12

Not sitting together!

"Atilla, our advisor, worked hard to get this sale (2 adults flying Delta premium to Paris from AZ, USA). After the sale was completed he didn’t communicate at all. He left the seat choices to us and when I tried to book the 2nd leg, to Paris, there were only single seats left. No response to my emails. I had to call and he said, “don’t worry about it. There’s no reason to worry. “ I told him this was our first trip abroad and I WAS worried. So almost 2 weeks after PAYING for tickets, we still don’t have seating together. Worst travel experience of my life. "


5/5

2018-04-21

Great job by Zander.

" He was very patient and found us a good deal. His follow-up was excellent."


5/5

2018-02-13

Great Service! Excellent at getting the price needed at the time required.

"Skylux has been great over the years in finding the best price for business class flights to Europe. We've used them to go to France, Germany, and now going to Geneva. I can rely on them for finding me the flights for a great journey to and from Europe."

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5/5

2017-12-08

satisfactory!

"Despite some misunderstanding in communication in regard to securing my returning flight from Paris to Los angeles. Leandro and Alpha did come through in getting my returning flight to be non-stop and scheduled as planned. I appreciate their patience and excellent customer service skill besides the competitive airfare. I would do business with Skylux Travel again and recommend them!"


5/5

2017-10-06

Excellent Service !

"I seriously can not say enough great things about Skylux Travel and my representative, Colton who literally takes care of my needs ASAP !! He gives top notch service and instantly gets back to you. Don’t know what we would do without him !! Great job Colton !!!"

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5/5

2017-09-27

Classy Service

"This is my first time dealing with SkyLux Travels. My agent was Milton who spent many a patient days listening to my needs and tailoring them as per my request. When I ultimately made a decision with my exact dates to fly, he did a fabulous job in coming up with the right fligts and above all he paid attention to my budget needs. I would recommend everybody to deal with this gentleman Milton who devotes his time to make sure you get all the details that you wish for.... Bravo Milton and a job well done... You will always hear back from me any time.

Thank you and God Bless
Kind regards
A very satisfied customer... Jim R.
"


5/5

2017-09-27

Bookin airlines and hotels

"I don't know why I did not use Skylux services before. I am very happy about the Skylux representatives who handled my bookings. They were prompt, courteous and met all my needs with respect to this bookings of airline tickets and the hotels. I will definitely recommend Skylux to others and will go back to them for future bookings on my own travels. Good job!"


5/5

2017-08-29

La nostra eccellente avventura Italiana

"After three frustrating days of searching airline sites without success, a friend suggested I contact Skylux Travel. Before finding Skylux, our search was becoming a nightmare. After Skylux, it was a joy. With one email and the assistance of an amazing agent (Cookie) we had our business class tickets at third of the best cost we could find! We had a great agent who in addition to being very skilled was fun, attentive, and caring. Our travel presented some challenges that seemed difficult to overcome, however, they did not faze our agent. We have d Skylux to and each has been equally as pleased. We are soon off on our Excellent Italian Adventure -- thank you Skylux, and thank you Cookie!!"


5/5

2017-08-28

I'll book with this company again!

"Professional and helpful! I would definitely book with Skylux for future travel. Especially with " Dime". He is wonderful and very helpful!"

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