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Product & services pricing
4.49/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.61/5
Customer service:
4.73/5
Return/Replacement policy:
4.75/5

5/5

2020-09-07

Andrew helped us tremendously

"I was working with Andrew to plan travel for me and my husband. He did an exceptional job and was very professional. We will surely use Skylux Travel again and recommend Andrew to our friends and family."

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5/5

2020-08-25

Highly recommend!!!

"This is the best personalized airline tickets service ever! Highly recommend!"

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5/5

2020-08-21

Wonderful service by Skylux Travel and Noah

"Wonderful job done by Noah. I will call him whenever I need an affordable business class ticket, as previous deals have been unbeatable."

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5/5

2020-08-12

Easy planning with Barbara

"Barbara did an exceptional job when planning my trip. You’re a good advisor and reliable as a person."

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5/5

2020-08-06

Skylux Travel is a great agency

"Skylux Travel does everything to make my travel stress-free. Ticket exchange process is easy and information provided by travel managers accurate. Very responsive travel agency."

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5/5

2020-07-28

Terrific service

"Thank you for the terrific service. Changes to my flight itinerary were done quickly. I will contact Skylux whenever I need to fly internationally."


5/5

2020-07-20

5 stars service!

"Great booking service. I booked a reasonably priced business class flights with my favorite airline exactly for the dates and times I needed. Will come back to book more flights in future."

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5/5

2020-07-16

Great!

"I’ve had nothing but good experience with this company. Communication is timely and clear."

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5/5

2020-07-10

Will use this company again

"Thank you for taking care of my flight bookings for the last 2 years. Everyone I have dealt with have been professional and helpful. I will be recommending and using Skylux Travel again."


1/5

2020-07-09

Still awaiting long overdue refund

"STAY AWAY. Purchased business class airfare through SkyLux. Airline cancelled flight. Airline refunded money to SkyLux (confirmed). SkyLux stonewalling requests to refund my money. I "saved" about $500 USD by booking through SkyLux but as of now, am "out" over $7,400 USD.

Per USDOT, federal law says, "If your flight is cancelled and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation – even for non-refundable tickets.", and ..." If a passenger is owed a refund, an airline, travel agent, or online travel agency must process it within seven business days if the passenger paid by credit card, and 20 business days if the passenger paid by cash or check. Furthermore, The U.S. Department of Transportation issued an Enforcement Notice clarifying, in the context of the Coronavirus public health emergency, that U.S. and foreign airlines remain obligated to provide a prompt refund to passengers for flights to, within, or from the United States when the carrier cancels the passenger’s scheduled flight or makes a significant schedule change and the passenger chooses not to accept the alternative offered by the carrier.
"

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5/5

2020-07-08

Wonderful booking experience

"I am more than satisfied to receive a great service and affordable deal for my business class flight. Skylux has done a wonderful job despite the pandemic."

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5/5

2020-07-02

I would use Skylux again

"Skylux did everything necessary to handle itinerary changes related to Covid-19 and I appreciate that. I will use Skylux again for all my business trips!"

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5/5

2020-06-30

My expectations were fulfilled and more

"Jackson is the reason why I've become a returning customer of Skylux Travel. His customer service is just great."

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5/5

2020-06-26

Appreciate the help

"My flight was canceled because of Covid. After getting in touch with Donovan at Skylux Travel, he offered multiple options for my trip rescheduling. I was really indecisive but he remained polite and patient until I made my final decision."

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5/5

2020-06-25

Great service as always!

"Easy and smooth booking process. Once again Zackary justified my expectations."

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