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Product & services pricing
4.43/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.78/5
Customer service:
4.74/5
Return/Replacement policy:
4.78/5

5/5

2020-07-02

I would use Skylux again

"Skylux did everything necessary to handle itinerary changes related to Covid-19 and I appreciate that. I will use Skylux again for all my business trips!"

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5/5

2020-06-30

My expectations were fulfilled and more

"Jackson is the reason why I've become a returning customer of Skylux Travel. His customer service is just great."

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5/5

2020-06-26

Appreciate the help

"My flight was canceled because of Covid. After getting in touch with Donovan at Skylux Travel, he offered multiple options for my trip rescheduling. I was really indecisive but he remained polite and patient until I made my final decision."

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5/5

2020-06-25

Great service as always!

"Easy and smooth booking process. Once again Zackary justified my expectations."

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1/5

2020-06-24

No refund as promised

"Told me I would get a refund of an existing ticket if I purchased a new ticket from a different airline. No refund after three months. Agent (Ricardo) repeatedly emailed it had been issued and it had not. Now I get something from the airline it is being reviewed. Total misrepresentation "

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5/5

2020-06-17

Harry at Skylux Travel

"Harry assisted me with a troublesome itinerary. Thank you so much for your help and patience! I will book more flights with Skylux travel and will ask for Harry."

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5/5

2020-05-29

Excellent

"Just finalized my 2nd booking with Skylux. Got a low priced business class flight deal with a convenient layover. Perfect timing and attention."

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5/5

2020-05-19

Way to go Memphis!!

"After 2 successful re-bookings my travel manager Memphis has proved his professionalism and responsiveness."


5/5

2020-05-12

Everything was great!!!

"Skylux travel representative was knowledgeable and provided clear answers to my questions and concerns. So far everything has worked out nicely and I am thankful for all the assistance and affordable tickets."


5/5

2020-05-06

Best online travel agency ever

"Very prompt and helpful service. My travel manager goes over and beyond the service I would expect. "

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5/5

2020-04-29

First-time user experience

"I am glad I could get a business class seat at an affordable price. The agent guided me through all the process and took care to change the flight date later. Nick called me to ensure that rebooking was successful. "

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1/5

2020-04-11

Hidden fees

"They are very nice and personable but watch for hidden fees. Their change and cancellation fees are high. Also you have to work through your sales agent typically to change, which can be hit or miss. Lastly, we did not get much of a discount, so in the end we should have booked directly or through one of the larger online agents."


5/5

2020-01-28

EXCELLENT SERVICE

"Axel did an amazing job on finding the best and most affordable flights for us. I received quotes from several other agencies and researched online, but Axel was able to beat all other quotes, not only by price, but also best layovers and travel time. He was professional, courteous, extremely efficient, and very responsive. I am working on another trip with him now and he will be my main contact for all future trips."

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5/5

2020-01-26

Amadeo was a travel Super Star!

"Amadeo helped us get the best tickets for our trip to France to tour the Battlefields and Paris. We got the best seats and are looking forward to our adventure. Our dates changed while we were planning and Amadeo was expert in making the changes without any stress or problems. Thanks Amadeo!"


5/5

2019-12-30

Buzz review

"Buzz was very efficient in following up. I was sold."

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