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Product & services pricing
4.43/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.78/5
Customer service:
4.74/5
Return/Replacement policy:
4.78/5

5/5

2019-11-14

My New Travel Agency

"I have never received such prompt, accurate and followup through completion of booking airline reservations, especially to Europe.

Sullivan was so helpful, talking me through the payment process. Since I had missed checking several boxes and adding my credit card 1-800 phone number yesterday, i was finally ticketed today with his help! Thank you Sullivan! Im talking my family to Spain! YAY
"


5/5

2019-11-04

I like it

"Good experience. Prices are very reasonable and the service is fast.
"

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5/5

2019-11-01

Friendly , honest service with lot of reassurance.

"Sunshine was the agent who helped us . Greatly appreciated. Very knowledgeable and courteous. She us a good listener and addressed my needs . If all goes well with my booking we will be life long clients.
Thanks
Ravipati
"


1/5

2019-10-25

Unethical Business

"Worse company to work with. They will rip you off and trick you to transfer your hard earned credit card reward points to get a minimal price reduction on the already inflated business class seats. I should have transferred my points with a preferred airlines and book the round trip for half the cost of what I spent with Skylux. Very unethical and unscrupulous way of doing business.

I was working with Vienna and she booked me with the worse seats on KLM and Air France. Do not ever fly with these 2 airlines as they are notorious for delayed flights which will become your worse nightmare as it was for me. I lost a whole day to my destination because of all the delays one after the next. It was the most stressful experience ever on any trip and now I am struggling to get my money from the airlines for the delayed flight through filing a claim. I also lost a day with a hotel I booked which I will not be able to recoup the funds from the airlines. Filing a claim is the biggest waste of time and the airlines will make it so difficult for you to get your money....many people just give up or use a 3rd party company that will charge between 25%-50% fee for filing the claim on your behalf. You're screwed either way......

Vienna will talk real nice to get your money and try to sell you insurance for your trip. Don't ever buy the insurance as it is just a waste of money. After I paid for everything......the service with Vienna completely went south and she was not responding to any of my emails regarding seating arrangement issues.

Stay away from this company unless you want to get taken for a serious ride.....especially with Vienna.

"


5/5

2019-10-16

Great service

"I called our contact person, Joseph Dean, and told him what we wanted. Within 24 hours he had a terrific travel package put together for us. Two business class seats with one stop from San Francisco to Copenhagen and the same seating class from Amsterdam to San Francisco for $4407. No fuss no back and forth. We have used Joseph before with the same results. Fast and efficient service with a price point that meets our expectations. I would highly recommend Mr. Dean at SkyLux next time you need flight arrangements. "


5/5

2019-10-07

Excellent

"Chad the travel agent provided us an excellent service. He provided us several options and suggested the best option out of all. I will strongly advise my friends and family to use stylus travel agency."


5/5

2019-09-20

A pleasant experience

"I am a skilled traveler and experienced shopper, so it's not so easy to fulfill my needs. Blake @ Skylux Travel showed a great competence and knowledge. From now on he will be my go-to guy for international business travel. Thank you!"

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5/5

2019-09-04

Excellent service

"I had a lot of moving parts to my trip and Keanu was very patient and undaunted with all of the various changes and criteria for my trip. He worked hard to get me the best routes and fare in business class for my multi-city trip. Highly recommend!"


5/5

2019-08-13

Excellent!

"My agent was careful and thorough. He gives great service.
"


5/5

2019-03-23

Superb

"I received excellent service and Enzo was very patient as I asked for several quotes on several itineraries! He found the best Business Class fares and routing on my preferred airline and I saved a great deal of money! I am sold on SkyLux Travel!"

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5/5

2019-02-08

Superior service

"Sullivan was extremely helpful and satisfied all my needs "


5/5

2019-02-05

Excellent

"Meet our requirements, enjoy working with Nolan"

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5/5

2019-01-23

First Experience

"This was our first time using Skylux. Not only did we get good Business Class fares but excellent service from Sullivan. His follow through was prompt and efficient and it was so much easier then dealing with the airlines directly. Thank you Sullivan for a wonderful experience.

Linda


"


5/5

2019-01-20

Great Service

"We are returning Skylux customers and one of the main reasons we return is because of the way Nikita is able to organize our travel arrangements quickly and professionally. This occasion was no different and we are now set for our trip to Australia in February."


5/5

2019-01-08

Best experience

"This was a truly a pleasure to deal with Boston and with multiple changes in plans and dates. He was very helpful. Highly recommended."

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