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Product & services pricing
3.44/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.13/5
Customer service:
3.75/5
Return/Replacement policy:
2.50/5

Verified
2/5

2017-01-13

Very Slow to deliver

"I have to order contact lenses using this company because their pricing is very competitive but their delivery takes weeks. I have ordered from them on more than 10 occasions and every order has taken more than 2 weeks to be delivered. I've complained to customer service but they seem to think this is acceptable. Yes they are cheap so you get what you pay for. "


Verified
5/5

2017-01-13

OPTICAL EXCELLENCE!

"Good value service on time no problem"


Verified
5/5

2017-01-13

Seeing is believing

"Excellent price and very prompt delivery of contact lenses "


Verified
5/5

2017-01-13

I recommend

"Quick shipping, without any problems, I recommend"


Verified
2/5

2017-01-13

Bad delivery

"5 days to ship order, still have not received, similar experience on previous orders"


Verified
5/5

2017-01-13

Online Glasses Purchase

"Good selection and price. Highly recommended."


Verified
5/5

2017-01-13

Great glasses, great packaging

"The packaging was secure for the perscription lenses and for the glasses. I wish they could have come sooner, as I am a little impatient when excited, but the Track Your Order made it easier. They are affordable and good quality! The prescription lenses also came with two extra with Ray Bans signature on one of them. Nice surprise!"


Verified
5/5

2017-01-13

Snazzy specs!

"Great service. Item as described. Excellent quality. Will deal again!"


Verified
1/5

2017-01-13

Poor customer service

"The courier failed to deliver on the due date and when SBG were contacted they had the audacity to tell me to contact DHL. My contract was with them and NOT the courier, therefore it was down to the supoer to speak to the courier and impress upon them they had let the customer down and to make sure delivery was effected asap.
Their courier DHL also failed to supply a 1 hour delivery window which is now common practice and a much simpler and convenient logistical approach.
"


Verified
5/5

2017-01-12

"Fantastic Service and Delivery.

I will definately use Smart Buy Glasses again
"


Verified
1/5

2017-01-10

Assurance

"Probleme de remboursement avec mon assureur par manque de clairté sur la facture et de transparence ;("


Verified
5/5

2017-01-08

Very satisfied

"I received my order in short delay "


Verified
4/5

2017-01-06

good glasses

"These glasses are good, they are the size I expected however the arms are too long for me and they keep sliding down my nose when I look down. They are light. Not the best pair of glasses I have had. "


Verified
5/5

2017-01-06

"Great glasses and price. Quick delivery!!!"


Verified
5/5

2017-01-06

A great spectacle!

"Glasses came quickly and exactly what I ordered! Great price! Thank you! "