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Verified
5/5

2019-08-12

Great service

"The agent was so professional
Thank you
"

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Verified
5/5

2019-08-12

Great company

"Site was very easy to navigate, and shipping was great! Very professional, and quick shipping response to my home. Thank you!"

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Verified
5/5

2019-08-12

Smart Home Shippping

"Well Packed package arrived undamaged and very quickly."

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Verified
5/5

2019-08-12

timely delivery

"packaged deliverd quickly "


Verified
4/5

2019-08-06

Good service, slow shipping using free shipping to the east coast

"Good service, free shipping to the east coast is very slow (over 10 days), but the price couldn't be beat, and they always deliver the right products the first time."

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Verified
4/5

2019-08-06

So far so good

"Shipping took a little longer than I had expected, but everything arrived in good shape. No complaints."


Verified
5/5

2019-08-05

Great to deal with.

"Had no problems here. Explained all and delivered fast!"


Verified
2/5

2019-07-31

Poor Return

"Purchased an item and wasn't what I thought that it was. Cost me a furtune to return."


Verified
4/5

2019-07-31

Smarthome is the place to get Insteon

"Smarthome has everything Insteon and has fast, good service. Their sale prices are about the best you will find. Everyday prices - very high. So shop the sales and automate away!"

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Verified
2/5

2019-07-26

Received inoperative unit

"Waiting for return label ?

Only time will tell?
"

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Verified
4/5

2019-07-25

Great sale pricing and fast delivery

"Bought two of the new intseon motion sensors during the BOGO. They are much smaller and more attractive than the original. Would have been 5-star but the cable needed to run them as plug-in is hard to find and Smarthome didn’t offer a recommendation when purchasing."

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Verified
1/5

2019-07-24

Shipping did not arrive in time - I'm out $32 Cdn

"I paid to have shipping arrive in time for my trip to New York City to pick up the package at my hotel. But, the package didn't arrive in time. The package got shipped back, and SmartHome did not refund me my full amount, and because of the exchange on currency, I got dinged an extra 10% fee.

Their president sent out an email to past customers, saying "Things will be different", but it's the same thing.

This company isn't good.
"

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Verified
5/5

2019-07-22

50% discount saved $350+

"SmartHome offered a 50% discount on many home automation (Insteon) items i would have otherwise purchased @ the full retail price. This is the 3rd order i've placed with SmartHome in 4 years - the other 2 orders total ~ $150. I'm usually able to find used Insteon items for sale (eBay) at a lower price, but nothing close to 50% off!! Thank you SmartHome!!"

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Verified
5/5

2019-07-20

Fast delivery!

"Received items very quickly!"

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Verified
5/5

2019-07-20

Always great!

"I order from them direct too. Always great service. "