"Always good service. software is sent quickly and any issues are dealt with promptly. "
"Rapid and efficient delivery. Clear explanations."
"Got a great price on the software. I had to reach out to get the download link but customer service was good. "
"fast customer service thru chats.."
"Should warn it may be 15 min or so before the link comes through "
"Great speedy service that delivered exactly as ordered. Will use again."
"Admittedly I was dubious of using an online provider for MS OFFICE application. However, I was happily surprised when I quick and simple it was purchase the new application and download to use. Fortunately I had no issues downloading the new software. "
"Bought Office 2021 and was given a free upgrade to Office Professional plus. Had some issues with removing pre installed Microsoft 365 but Denzil really helped out. All sorted and Office up and running. Happy bunny"
"can believe how cheap to get legit windows 11 activation code. did not believe it and tried it anyway since its so cheap but WOW windows activated!!!"
"The title says it all and will definitely use again."
"Easy to download and install "
"I purchased MS Office 2021 & found the price offered by Software Depot very competitive.
After purchase I quickly received an email with the Product Key & I was able to download & install the software without any issues.
I would definitely make future software purchases from Software Depot without hesitation."
"Mistakenly ordered software for pc instead of MAC - requested exchange refund as not downloaded but not acceptable!"
"Excellent quick turn a stop response from lo
"
"Quick and safe.
The price os better than the majority"
A rep from SoftwareDepot, CustomerSupportTeam, has responded:
“Dear valued customer,
Thank you for bringing this to our attention, we appreciate you leaving us this review. We understand that you redeemed the code to your account and were unable to receive a refund, and we apologize for any confusion or frustration this may have caused.
We would like to clarify that once a license code has been redeemed and activated on an account, it becomes non-refundable as the license is bound to your Microsoft account and there's no way for us to take it back. Our refund policy is clearly stated on our website and in the email you received with the download link and code.
If you want to take advantage of the choices we gave you to obtain a new license code for much less than the original cost, those options are still available.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are always happy to assist you in any way we can.”