"I am not completely computer savvy and needed a software provider that backed the product they sell with top class customer service. I was also looking for a particular Microsoft product at the right price and they are particularly competitive. I was not disappointed, as I had many questions (and I mean many) and was engaged in email conversation with Paul, Anne, Bryan and Joe over a period of time and not once was I made to feel a bother. It meant a lot to me that they would be willing to reply to my queries without hesitation and with quality advice, ending their emails with "Should you have any questions or concerns, please do not hesitate to contact us". Topping my purchases off, was a very nice thank you email from Software Founder, Ron. Many thanks to you guys!"
"I purchased the wrong version of Microsoft Office. Eric (customer services) was brilliant – he quickly sorted a refund and advised me of which product I needed to buy instead.
Chat function was quick and easy to use – no hanging around on the phone.
Overall and excellent service.
Thank you!"
"I had purchased Windows 10 ...due to various factors I had to seek return/refund. I had automatically assumed that this was going to be a nightmare. But Eric was very helpful and understanding in my predicament and arranged refund."
"thank you... very efficient"
"Great customer service, they helped with everything I needed within a few hours! Also had the best price for the product I was looking for."
"Both Delivery and support were good"
"Denzil was great helping with persistent issue. Very knowledgeable and patient. Great service."
"Thank you to Denzil for all the great help! He accessed my computer and was successful in getting my new program all set up, and much more quickly than I would have taken!
Excellent service and professional character.
Thanks!!!"
"Very good price, very easy to install the software. "
"Simple ordering and efficient delivery with good pricing for a hard to find product. "
"Eric was so very helpful. He remotely accessed my computer to assist me- and fingers crossed we'll all be A-Ok from here on in. Thanks again"
"I could buy the old school software I needed at a bloody good price!! It rescued my book deal!!"
"Fast and reliable, great after sales IT support too."
"Bryan helped me as it would not work after downloading, I had very quick reply, he took over and fixed the problem. Thank you Bryan!!"
"Easy to install
Follow through customer very good
Thank you "