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Product & services pricing
4.63/5
Chance of future purchase:
4.33/5
Shipping & packaging:
4.47/5
Customer service:
4.34/5
Return/Replacement policy:
4.43/5

Verified
5/5

2022-02-08

Great service and good pricing

"Purchased office 2021small busines and home software 15 minutes later had received down load link and key and software was installed and working and registered to my microsoft account.

Great mob and will buy from them again when required.
"

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Verified
5/5

2022-02-06

Great!

"I got mucked around with another supplier and SoftwareDepot provided a quick and easy solution to acquiring the software I needed."

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Verified
5/5

2022-02-04

Microsoft Word

"Hi, I just installed word on the laptop no problems. Happy partner. "

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Verified
5/5

2022-02-02

Thanks to Carl & Anne

"I appreciate your quick and friendly replies and service, all going well here now."

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Verified
5/5

2022-01-29

Hassle free transaction.

"Great pricing and excellent service and follow ups. Highlt recomended."


Verified
5/5

2022-01-29

Fast fix

"Daniel provided great service to correct an error I made in my product order and enable me to upgrade my system without loss of time. "

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Verified
5/5

2022-01-25

Purchase of software

"I could not be happier Support was great and they were quick to get to my porblem"

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Verified
5/5

2022-01-22

Awesome Customer Support

"Daniel from Software Depot solved my issue quickly and didn't dazzle my with 'tech-speak'. Very professional and great customer support."

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Verified
5/5

2022-01-20

easy as

"thanks- what a simple exchange"

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Verified
2/5

2022-01-18

my mistake by clicking on a link when I was on Microsoft and buying Office for Macs.

"My only problem is that after my having made the mistake purchasing via PayPal, I received emails telling me to download. I never did and responded that I wouldn't as I had made a mistake and already down loaded directly from Microsoft. However, obviously no-one read my comment as I kept getting more responses. I guess your company really only wants to hear positive things.
Please leave me alone now. I am a pensioner and am already disgusted with myself that I paid your company more than just buying directly from Microsoft at $99.
"

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Verified
5/5

2022-01-17

MS Office Software Delivery

"Order processed quickly and efficiently"

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Verified
5/5

2022-01-14

Great support and experience

"Support was quick and efficient. Process for installing my product well explained and easy to follow. Well Done."

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Verified
1/5

2022-01-12

my mistake but no reply when asking for refund

"I was in need of microsoft publisher and bought online. Then realised it was not campatible for Apple Mac. I asked 3 times in emails for a consideration for refund and received no reply.

I should have searched for product compatible for Mac but was not in a clear state of mind as needed publisher to complete a funeral booklet for my father's funeral which was in three days. So partly my fault but with no reponse what so ever I feel I can only offer one star.

"


Rep reply posted 2022-01-17
A rep from SoftwareDepot, Softwarekeep, has responded:

“Hi there,
I'm sorry, but we can't issue you a refund once the product key has been redeemed. This was clearly communicated in the email with the key and instructions.
The best we can do in these situations is to issue you a 20% refund. This has already been processed and you will receive an email confirmation.
Regards,
SoftwareDepot Team”


Verified
5/5

2022-01-11

Miscrosoft office

"Easy to find, easy to download, easy to set up, easy to use.
Extremely happy.
"


Verified
3/5

2022-01-11

HOW DO I GET WHAT I PURCHASED?

"How do I get what I purchased? "

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