"Pavle was most courteous & professional in helping me download and install an old version of Microsoft Office.
Could not have done it with out his assistance!! Many thanks."
"Second purchase with no surprise and prompt delivery of items ordered
Thanks again "
"I could not give a rating straight away because I could not down load the program. Had to wait till after new year to talk to someone. Once I got on to tech support I could down load easily ."
"I purchased the software and it wasn’t comparable with my computer. The website says you have 30days to get a refund. I asked for a refund and they offered a 20% refund. I spoke to a manager and the same deal. It didn’t say anywhere that you couldn’t get a refund if you had tried to download it. How can one actually know if they are satisfied with a product without downloading it. TERRIBLE SERVICE! "
"For whatever reason the software would not instal on my machine. Software Depot's Anne was patient and skilful at handling the problem and now I'm very satisfied."
"I have been charged international exchange fee which was not mentioned in the bill. "
"Paid for Microsoft word didn’t receive it."
"Easy and simple installation."
"Bought Office 2021 at a great price, even better with the subscription discount of 12% (thanks, Software Depot!), which was really appreciated in these Covid times. The download took a while to be emailed to me, but a quick chat online sorted it out. And Software Depot upgraded my product because of the delay. I'll shop with them again for sure."
"I had a lot of difficulty installing the software and actually getting it to run. However, no issues with the supplier, and when we lost the link they supplied it again quickly,. Thanks"
"Thanks for prompt delivery, we’ll look at your store again"
"I ordered wrong edition (MAC) and l have windows. The very promptly reimbursed me for that edition the same day, and then l ordered right on. Excellent service."
"The link to the file didnt work"
"We order the wrong amount and they amended and refunded immediately"
"Good easy and Fast.No problems."
A rep from SoftwareDepot, Softwarekeep, has responded:
“Hi there,
I am sorry you feel you've been done wrong, but the email with the product key you received from us has a clear, bold warning that a refund can't be issued once the product key is used.
Regards”