"Service was as promised. System operational"
"Thanks Eric. For your patience and for helping me sort out the confusion. "
"Great service and feedback."
"I purchased the wrong software upgrade and reached out for help and was lucky enough to get Eric. He was quick, concise and helpful through all aspects to help me out!! thanks Eric"
"Even though I ended up with a version of Office 2019 for Mac - what I really needed was build 16.66.2 and what I got was build 16.68 which only works with Big Sur - I have Catalina and I need to get the download link for the correct build and will do that I guess on Tuesday"
"Great service. No problem downloading or installing."
"Worked well, and considerably cheaper than anywhere else that I could find."
"It was nice to get a live voice when I called "
"Delivery still hasnt taken place. "
"Eric was astounding! I'd been through other tech support but no-one was as quick, responsive, and competent. He navigated a complex situation and was able to move me through o success. Support like this will keep me coming back to your company - your prices are good but it's the support that makes ALL the difference. Give him a raise!!"
"I was having trouble getting a Download to work. Eric gave me the clue very promptly"
"The "hand-holding" was very much appreciated. I had originally thought I would just purchase Outlook 2021, as I didn't really need updated versions of Word or Excel. However, I was informed that the update process for Outlook would wipe out my older versions of Word and Excel. So, I got a refund for the Outlook and purchased the Office 2021 package instead. The refund was processed very promptly. The instructions for downloading and installing were very clear, and it seems as if Outlook, Word and Excel have been installed perfectly. Many thanks! (Now perhaps we will proceed with a purchase for my husband's PC)."
"thanks for your good service!"
"Very happy with your software, very good service, Thanks"
"It's been 4 business days, and I've still not received a reply to my installation question."